Global WebRTC Market to Reach USD 67.37 Billion by 2030, Driven by Rising CPaaS Demand and 5G Adoption

Mordor Intelligence has published a new report on the WebRTC Market, offering a comprehensive analysis of trends, growth drivers, and future projections.

Global WebRTC Market Overview

The global WebRTC market is set to expand significantly, with an estimated market size of USD 12.61 billion in 2025, projected to reach USD 67.37 billion by 2030. This growth, at a CAGR of 39.81%, is fueled by increasing adoption of browser-native video communications, CPaaS and UCaaS platforms, and rising demand for real-time collaboration across industries. Organizations are increasingly opting for managed WebRTC APIs, reducing infrastructure overhead and deployment time.

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Key Trends in the WebRTC Market

Explosive Growth of CPaaS and UCaaS Demand

WebRTC-enabled APIs are transforming customer engagement and internal workflows. Enterprises embed video authentication, co-browsing, and customer support directly into applications, eliminating the need for standalone conferencing tools. Financial institutions now complete video-based KYC within minutes, maintaining encryption and audit logs, while healthcare providers integrate video consultations with electronic health records to streamline operations.

Remote and Hybrid Work Adoption

The increase in remote and hybrid work models has amplified WebRTC adoption. Browser-native video solutions allow employees, contractors, and clients to join meetings on any device without installations. Sub-500 ms latency supports real-time document collaboration, whiteboarding, and live code reviews.

Rapid Mobile-Internet and 5G Penetration

5G networks and multi-access edge computing (MEC) enhance video quality and reduce latency, enabling interactive applications such as live commerce, remote equipment assistance, and mobile-first engagement. Adaptive bitrate streaming ensures uninterrupted playback across varying network conditions.

Cost-Efficient Browser-Based Communication

Unlike traditional conferencing tools, WebRTC operates directly in web browsers without additional clients or per-seat licensing. Small and medium enterprises (SMEs), which hold a significant share of the market, adopt cloud APIs to integrate video into e-commerce, customer support, and learning platforms.

Market Segmentation

By Component: Solutions (voice, video, messaging, others), Services (integration, consulting, support)

By Deployment Model: Public Cloud, Private Cloud, Hybrid Cloud

By WebRTC-enabled Device: Smartphones and Tablets, PCs and Laptops, Other WebRTC-enabled Devices

By Industry Vertical: IT and Telecom, Healthcare, BFSI, Retail and E-Commerce, Media and Entertainment, Public Sector and Education

By Organization Size: Small and Medium Enterprises (SME), Large Enterprises

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Key Players in the WebRTC Market

Twilio Inc.

Vonage Holdings Corp.

Agora Inc.

8x8, Inc.

Cisco Systems, Inc.

Conclusion

The WebRTC market is poised for substantial growth as organizations continue to prioritize real-time communication, remote collaboration, and browser-based solutions. Rising demand for CPaaS and UCaaS platforms, coupled with 5G adoption and mobile internet penetration, will drive market expansion. SMEs benefit from cost-effective integration options, while large enterprises leverage WebRTC for secure, enterprise-wide communication. With increasing industry adoption, robust solutions, and supportive infrastructure, the WebRTC market share and size are expected to expand significantly, making it a central element in modern communication strategies.

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