The most advanced Odoo phone system: Mixvoip introduces its cloud PBX

Mixvoip, a leading telecom and ICT provider serving thousands of businesses across Europe, announces the launch of its most advanced **PBX for Odoo,** a powerful business phone system designed to help companies get more value and real-time data out of their daily communications. As more organisations rely on Odoo to manage sales, support, and operations, Mixvoip's Voxbi PBX brings seamless call integration and unmatched workflow automation to the platform.

A business phone system built for Odoo
Mixvoip's hosted telephony solution, named Voxbi, provides all classical enterprise PBX features while offering deep, native integration with every version of Odoo, including self-hosted installations, Odoo.sh, and Odoo Online. Setup is intentionally simple: Cuomsters generate an API key in Odoo, paste it into the Voxbi PBX, and the system automatically configures the integration.

The solution offers **complete freedom of device choice**. Businesses can place and receive calls using:
- the Odoo built-in softphone
- the Odoo mobile app
- the Voxbi softphone (desktop & mobile)
- SIP desk phones
- smartphones through twinning or call forwarding

Regardless of the device used, the feature set remains identical, ensuring a consistent and streamlined user experience.

Real-time call intelligence inside Odoo
With full call history synchronisation, Voxbi provides immediate contextual information inside Odoo. When a user opens a customer, contact, or lead record, they can instantly see:
- who called
- when the call occurred
- call duration
- call direction and assignment

This allows companies to automate workflows, such as reminders when a customer has not been contacted for a defined period.

The Voxbi cloud PBX also extends the integration with AI-powered call summaries, keywords, and sentiment analysis, all pushed directly into Odoo. Businesses can then build monitoring processes, quality-control workflows, and customer-retention rules based on real call insights. Call recordings are also supported and accessible in a single click.

Enhanced productivity with the Voxbi softphone
While the Odoo softphone is fully compatible, Mixvoip offers deeper functionality through its own Voxbi softphone, developed to display the most relevant Odoo information during calls. The softphone provides:
- improved headset control and stability
- a customisable incoming-call pop-up
- instant visibility of open tasks, recent emails, tickets, and quotes
- shortcuts to add notes, activities, and follow-ups

This combination significantly increases efficiency for sales, customer support, and operations teams who rely on Odoo every day.

A solution designed for multinational needs
As a regulated telecom operator in more than 15 countries, Mixvoip is uniquely positioned to support cross-border companies using Odoo. Businesses with international offices can rely on a unified telecommunication platform tightly integrated with their business workflows.

Closing
With the launch of its enhanced PBX for Odoo, Mixvoip reinforces its leadership in enterprise communications in Luxembourg, Belgium and Europe. Companies looking to streamline operations, improve documentation, and gain deeper insights into customer interactions can learn more at https://www.mixvoip.com/cloudpbx/integrations/odoo

Mixvoip
70 rue des Pres
L-7333 Steinsel
Isaline Mortier
imortier@mixvoip.com

Mixvoip is a telecommunications and IT provider headquartered in Luxembourg, with operations in Belgium, Germany, and France. Serving more than 5,000 business and enterprise customers, Mixvoip has built its reputation on delivering reliable solutions in cloud PBX, internet, mobile, and cybersecurity. Around one in four new customers is referred by an ICT partner, a testament to the company's strong reputation among industry experts. With 10% of its revenues generated in the public sector, Mixvoip is trusted by both private enterprises and government organizations. Combining innovation, local expertise, and highly responsive support, Mixvoip empowers businesses to communicate securely, connect seamlessly, and grow with confidence.

This release was published on openPR.