National Museums NI enhances the visitor experience with LS Central and Microsoft Dynamics 365 Business Central

Press Release
National Museums NI enhances the visitor experience with LS Central and Microsoft Dynamics 365 Business Central
iDyam Solutions are pleased to announce the launch of LS Central in National Museums NI on Tuesday 25th November 2025 at the Ulster Museum in Belfast, delivered in partnership with Sysco Software.
National Museums NI has taken a significant step in enhancing its retail and visitor operations with the introduction of LS Central on top of Microsoft Dynamics 365 Business Central. The new system, launched on Tuesday 25th November 2025 at the Ulster Museum in Belfast, has been delivered by iDyam Solutions in partnership with Sysco Software.
This enhancement builds on National Museums NI's existing Microsoft Dynamics 365 Business Central ERP supplied by Sysco Software, with LS Central, a modular, cloud-based retail POS and business management software that supports operations across the museum estate. LS Central unites sales, inventory, analytics, reporting, and much more on one platform, giving National Museums NI a centralized view of their data for all sites. The software empowers staff to work more efficiently across departments, while visitors benefit from a faster, more consistent experience at every museum location.
As a certified LS Retail partner, iDyam Solutions provided the specialist experience to implement LS Central in close partnership with their existing Business Central partner, Sysco Software. Working closely with Sysco Software, the teams delivered structured discovery and design workshops followed by data migration, configuration, reporting and user training. Dedicated pre and post go live support ensured a smooth transition for front of house and back-office teams, allowing National Museums NI to realise immediate gains from the new platform.
Rob Finley, Sales and Marketing Director at iDyam Solutions, said:
"This is yet another superb implementation of LS Central into the Visitor Attraction sector, National Museums NI now have a true vison of their Retail operation completely integrated into their Microsoft Dynamics 365 Business Central finance solution building a true enterprise solution for the museums.

The entire project has been delivered as a superb team effort across the suppliers and the team at National Museums NI and demonstrated the benefits of a true SaaS Microsoft based ERP solution."
Roisin Connolly, Business Central Practice Lead at Sysco Software, said:
"This project puts National Museums NI's staff in a stronger position to deliver excellent customer service. The new system is intuitive and consistent across all storefronts, connecting directly to finance and giving teams the confidence that they are working with accurate, real-time information. Retail staff can serve customers more quickly and manage stock more effectively while finance teams benefit from a reliable, unified dataset across the organisation."
Annmarie Avery, Customer Success Lead at Sysco Software, added:
"Our ongoing relationship with National Museums NI is focused on helping their teams get the very best from Business Central every day. By working closely with iDyam Solutions, we ensure that staff across the organisation have the support, guidance and training they need to use the system with confidence. This collaborative approach means National Museums NI can continue to optimise processes, resolve issues quickly and fully realise the value of their unified retail and finance platform."
Catherine McGoldrick, Retail Manager at National Museums NI commented:

"The successful delivery of the LS Retail system represents an important milestone in National Museums NI's ongoing digital transformation journey. We look forward to the benefits of the new system driving further efficiencies in our business processes for the growing retail offer in all our museum sites."


About iDyam Solutions
iDyam Solutions are UK based, highly experienced, and fully certified LS Retail Gold Partner with a specialisation in the Visitor Attraction sector. We understand the needs of the sector to use a single solution for the majority of their Retail and Finance needs, and we have again shown that LS Central and Microsoft Dynamics 365 Business Central provides a true single solution to National Museums NI, saving time, improving data flows and giving better service to the supporters.
Any further queries, please contact: -
Rob Finley, rob.finley@idyamsolutions.com, +44 7488 389477

About Sysco Software
Sysco Software is a multi-award-winning, and certified Microsoft Dynamics 365 Business Applications Solution Partner employing more than 115 full-time Dynamics 365 consultants.
Sysco Software are uniquely placed to deliver industry specific projects built on the Microsoft Dynamics 365 technology stack, the Power Platform hosted on a secure Microsoft Azure Cloud from offices in Dublin, Belfast and Glasgow.
In business for more than 40 years, Sysco Software specialise in Microsoft Dynamics 365 Finance, Manufacturing, Supply Chain, Project Operations, Sales and Marketing implementations. Our technical teams are constantly innovating, and our dedicated customer service teams have enabled Sysco Software to maintain our competitive advantage as one of Ireland's leading Microsoft Dynamics 365 implementation partners.
For further queries, please contact: David Reid | dreid@sysco-software.com | +44 (0)74 8338 2490


Social Media
National Museums NI have taken a major step forward in enhancing their retail experience with the rollout of LS Central by (tag: LS Retail, an Aptos Company) and Microsoft Dynamics 365 Business Central.
Delivered by iDyam Solutions and Sysco Software, the new unified platform gives National Museums NI faster service at the till, better stock visibility and cleaner financial data across every museum site.
We are proud to support National Museums NI as they continue to modernise operations and build a scalable, future ready retail environment.
#LSRetail #LSCentral #Dynamics365 #BusinessCentral #RetailTechnology #DigitalTransformation #iDyamSolutions #SyscoSoftware

Rob Finley, rob.finley@idyamsolutions.com, +44 7488 389477

iDyam Solutions Ltd.

Endeavour House, Unit 5, 2 Cambridge Road, Kingston Upon Thames, KT1 3JU.

iDyam Solutions are UK based, highly experienced, and fully certified LS Retail Gold Partner with a specialisation in the Visitor Attraction sector. We understand the needs of the sector to use a single solution for the majority of their Retail and Finance needs, and we have again shown that LS Central and Microsoft Dynamics 365 Business Central provides a true single solution to National Museums NI, saving time, improving data flows and giving better service to the supporters.

This release was published on openPR.