Droidal Announces AI Voice Agents to Redefine Healthcare Revenue Cycle Management

PLANO, Texas, October 29, 2025 - Droidal LLC, a leader in healthcare technology innovation, today announced the launch of its Voice AI Agent, an advanced conversational solution designed to enhance communication across healthcare revenue cycle operations. This milestone reflects Droidal's mission to help hospitals, clinics, and healthcare organizations improve billing, claims, and patient engagement through intelligent voice interaction.

Droidal's platform includes more than twenty specialized AI agents that address core functions such as insurance verification, claims processing, prior authorization, denials management, claims status, and patient intake. Each agent connects directly to existing EHR and billing systems, enabling seamless and compliant with healthcare standards. Operating 24/7, the Voice AI Agent improves communication accuracy, shortens turnaround times, and help healthcare teams to focus on patient care.

Industry analysts estimate that the global AI in healthcare RCM market will grow from $20.7 billion in 2024 to $180.3 billion by 2034, underscoring the growing demand for intelligent technologies that strengthen compliance and optimize financial performance.

Smarter Voice AI Agent for Healthcare RCM

"Stop Manual Calls. Let AI Speak."

This principle defines Droidal's newly launched Voice AI Agent, a secure, HIPAA-compliant digital assistant that engages in natural, human-like conversations to support patients and payers around the clock.

Key capabilities include:

• Appointment Scheduling and Reminders: Coordinates confirmations and rescheduling to keep visits on track.
• Insurance Verification: Validates eligibility within minutes and updates records directly into EHR systems.
• Prior Authorization: Manages requests, payer rules, and documentation requirements intelligently.
• Claims and Denial Follow-up: Communicates claim status updates, payment reminders, and resolution details efficiently.

The Voice AI Agent integrates seamlessly with major EHR systems, supports multiple languages, is HIPAA and SOC 2 Type II compliant, and hands off sensitive calls to human staff.

Proven Efficiency and Measurable Impact

Healthcare organizations using Droidal's Voice AI Agent report significant improvements in daily operations:

• Up to 70% fewer manual calls managed manually
• 65% fewer patient no shows through proactive reminders
• More than 300 hours saved each month in administrative communication

These results demonstrate measurable gains in accuracy, staff productivity, and patient satisfaction. Early adopters have achieved annual ROI ranging from 30% to 250%, reflecting the clear value of conversational AI in revenue cycle management.

Executive Perspective

"Healthcare providers deserve technology that communicates with the same care and precision they offer their patients," said Inger Sivanthi, Founder and CEO of Droidal. The Voice AI Agent brings intelligence, empathy, and dependability to every conversation, ensuring that healthcare organizations stay connected, compliant, and efficient.

Droidal's systems are built with end-to-end encryption, role-based access control, audit tracking, and continuous compliance oversight. The company's HIPAA-first framework and SOC 2 Type II certification reflect its commitment to data security and responsible AI development.

Global Availability and Free Trial

The Droidal Voice AI Agent is available to healthcare organizations worldwide, with strong adoption across the United States, Europe, and the Asia Pacific region.

Healthcare organizations can experience the Voice AI Agent through a free trial with no setup fees or long-term commitments. The platform follows a flexible monthly subscription model, delivering enterprise-grade reliability and scalability. Implementation is typically completed within two to four weeks, with support from Droidal's global onboarding and customer success teams.

To learn more or start a free trial, visit www.droidal.com/ai-voice-agent

Media Contact
Public Relations Team, Droidal
marketing@droidal.com
https://droidal.com

5465 Legacy Drive, Suite 650, Plano, TX 75024 USA

Droidal creates advanced AI agents that transform healthcare operations and revenue cycle management. Its suite of AI-driven solutions improves communication, accelerates reimbursements, and ensures full compliance while enhancing the patient experience. With more than twenty specialized AI agents, Droidal empowers healthcare organizations globally to achieve higher performance and reliability.

This release was published on openPR.