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HDI and Campus Consortium Partner To Improve IT Service and Support in Education

02-03-2017 09:13 AM CET | IT, New Media & Software

Press release from: Campus Consortium

HDI and Campus Consortium Partner To Improve IT Service

Cleveland, OHIO January 31, 2017:– Campus Consortium, the largest global education association of schools, colleges and universities and HDI, a premier membership association and certification body for the technical support industry, today announced a partnership to improve IT service and support for educational Institutions.

The partnership will focus on improving high touch and personalized client experiences. Additionally it also aims to build consistent and sustainable IT service and support via:
1. Technical Support and Training Insights
2. Case Studies and best practices
3. Mentoring and Thought Leadership

“Campus Consortium is pleased to partner with HDI,” said Anjli Jain, Chairman of the Campus Consortium. “We look forward to working with HDI on improving IT service and support for educational institutions.”

“Technical support professionals in the education space are among our most passionate and dedicated community members,” says Leslie Cook, Director of Membership at HDI. “They come to HDI for the resources that will help them improve their service and support centers, and ultimately, their entire educational institution. We are thrilled to join forces with Campus Consortium in an effort to collectively advance the mission of IT support in the education industry. ”

About Campus Consortium
Campus Consortium is the largest global education association of schools colleges and universities that focuses on helping its members improve enrollment, retention, and IT services by providing lessons learned iseminars, conferences, consulting services, and grants on areas such as cloud hosting, enterprise portal, web content management, single sign-on & identity management, mobile apps, and service desk. For more information, please visit www.campusconsortium.org.

About HDI
Founded in 1989, HDI is the first membership association and certification body created for the technical support industry. Since then, HDI has remained the source for professional development by offering the resources needed to promote organization-wide success through exceptional customer service. In other words, we help professionals in service management better serve customers. We do this by facilitating collaboration and networking, hosting acclaimed conferences and events, producing renowned publications and research, certifying and training thousands of professionals each year, and connecting solution providers with practitioners. Learn more at www.ThinkHDI.com

All Trade Names Are Trademarks Or Registered Trademarks Of Their Respective Holders. Campus Consortium Is Not A Partner, Affiliate Nor Does An Agency Relationship Exist Between Ellucian® Banner®, Ios®, Android®, Windows®, Windows® Phone 8®, Moodle®, Blackberry®, Facebook®, Twitter®, Ellucian® Colleague®, Oracle® Peoplesoft®, Desire2learn®, Blackboard®, Canvas®. Campus Consortium Does Not Develop, Market Or Distribute Ellucian® Banner®, Ios®, Android®, Windows® Phone 8®, Blackberry®, Facebook®, Twitter®, Ellucian® Colleague®, Oracle® Peoplesoft®, Desire2learn®, Blackboard®, Moodle® Or Canvas® Solutions Or Services. Ellucian® Banner®, Ios®, Android®, Windows® Phone 8®, Blackberry®, Facebook®, Twitter®, Ellucian® Colleague®, Moodle®, Oracle® Peoplesoft®, Desire2learn®, Blackboard®, And Canvas® Do Not Endorse The Products Or Services Of Campus Consortium. Campus Consortium Does Not Endorse The Products Or Services Ellucian® Banner®, Ios®, Android®, Windows® Phone 8®, Blackberry®, Facebook®, Twitter®, Ellucian® Colleague®, Moodle®, Oracle® Peoplesoft®, Desire2learn®, Blackboard®, Or Canvas®.

About Campus Consortium
Campus Consortium is the largest global education association of schools colleges and universities that focuses on helping its members improve enrollment, retention, and IT services by providing lessons learned iseminars, conferences, consulting services, and grants on areas such as cloud hosting, enterprise portal, web content management, single sign-on & identity management, mobile apps, and service desk. For more information, please visit www.campusconsortium.org.

600 Superior Avenue, Suite 1300, Cleveland, OH 44114, USA

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