United States Information Technology (IT) Operations Analytics Market 2025 | Growth Drivers, Key Players & Investment Opportunities

Market Size and Growth

Leander, Texas Nov. 18 2025 - Global Information Technology (IT) Operations Analytics Market reached US$ 23.6 billion in 2023 and is expected to reach US$ 235.3 billion by 2031, growing with a CAGR of 33.3% during the forecast period 2024-2031.

Key Development:

United States: Recent IT Operations Analytics Developments

✅ In November 2025, Dynatrace unveiled an AI-powered cloud operations solution for Microsoft Azure, providing full-stack visibility, intelligent risk prevention, auto-remediation, and continuous cloud‐resource optimization.

✅ In November 2025, Riverbed was crowned Best AI Platform at the 2025 AI Awards after integrating its Generative AI (IQ Assist), predictive AI, and agentic AI into its observability platform to provide contextual insights and automated remediation.

✅ In August 2025, Riverbed launched a new AI‐driven intelligent network observability solution - including its xx90 appliance series offering 3× performance - to proactively detect and resolve network issues.

✅ In April 2025, Riverbed unveiled an expanded AIOps platform combining Generative AI (IQ Assist), Predictive AI (early warning), and Agentic AI (custom automations), enabling proactive and autonomous IT operations

✅ In February 2025, Dynatrace introduced AI‐powered log analytics, enabling natural‐language queries, context‐enriched logs via OpenPipeline, and cost‐predictable pricing - all powered by its Davis® AI engine.

✅ In February 2025, Dynatrace launched Live Debugger, a tool that enables developers to extract real‐time runtime insights (logs, traces, metrics) without reproducing issues or redeploying, speeding up root‐cause analysis.

✅ In February 2025, Dynatrace expanded its AIOps capabilities at its Perform 2025 event, spotlighting proactive preventive operations powered by Davis® AI to reduce incidents before they impact users.

Japan: Recent IT Operations Analytics Developments

✅ In March 2025, Microsoft announced a $2.9 billion investment to expand cloud infrastructure in Japan, aiming to boost AI-capable compute for local enterprises and accelerate AI‐driven IT operations.

✅ In March 2025, Nippon Steel's IT arm moved key backbone systems to Oracle Cloud VMware Solution as part of an initiative to modernize legacy IT and use more cloud‐native analytics for operations.

✅ In February 2025, SoftBank Group announced a joint venture SB OpenAI Japan with OpenAI to develop "Cristal intelligence" - a bespoke AI operations intelligence platform tailored to Japanese enterprise needs.

✅ In February 2025, under this JV, SoftBank committed to building a 150 MW AI data center in Osaka (on a former Sharp LCD plant site) to host AI‐driven operations analytics workload locally.

✅ In 2025, Japan's Ministry of Economy, Trade and Industry (METI) backed a major initiative (¥150 billion capex) to build native AI computing platforms - including those aimed at boosting cloud‐based IT operations analytics.

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Key Players:

=> Oracle, IBM, SAP, Micro Focus, Vmware, Hitachi, SAS Institute, Broadcom, Microsoft and Cisco.

Growth Drivers of IT Operations Analytics:

✅ Increasing complexity of IT infrastructure and cloud adoption driving demand for analytics solutions.

✅ Rising need for proactive monitoring, predictive maintenance, and real-time decision-making in IT operations.

✅ Advancements in AI, machine learning, and big data analytics enhancing operational efficiency.

✅ Growing focus on cost optimization, downtime reduction, and improved service quality.

✅ Expansion of enterprise digital transformation initiatives boosting adoption of IT operations analytics.

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Key Segments:

By Component

Solutions dominate with 67% share, driven by demand for advanced monitoring, analytics, and automation capabilities across industries. Services hold 33%, supported by growing adoption of managed and professional services to ensure seamless implementation and ongoing support.

By Solutions

Log management leads with 18% share, fueled by the need for real-time data collection, storage, and analysis. Application performance management accounts for 16%, driven by enterprise focus on optimal software performance and user experience. Network and security management hold 14%, supported by increasing cybersecurity and connectivity requirements. Root cause analysis represents 12%, while anomaly detection accounts for 10%, both benefiting from AI and ML integration. Capacity management and business process monitoring each hold 8%, focusing on resource optimization and operational efficiency. Other solutions make up 14%, catering to niche enterprise requirements.

By Services

Professional services hold 19% share, supporting system integration, consulting, and implementation. Managed services account for 14%, driven by outsourcing trends and enterprises seeking continuous monitoring and management of IT operations.

By Deployment Mode

Cloud deployment leads with 55% share, owing to scalability, remote access, and cost efficiency. On-premises deployment represents 45%, preferred by enterprises prioritizing security, compliance, and control over critical data.

By Organization Size

Large enterprises dominate with 62% share, driven by complex IT infrastructure, higher IT budgets, and need for integrated monitoring and management solutions. SMEs account for 38%, supported by increasing digitalization and cloud-based solutions enabling affordable adoption.

By End-User

BFSI leads with 18% share, fueled by regulatory compliance, risk management, and cybersecurity needs. Retail and consumer goods account for 14%, supported by demand for e-commerce monitoring and supply chain optimization. Telecom holds 12%, driven by network performance and security management. Manufacturing represents 11%, focusing on automation and operational efficiency. Energy and utilities account for 10%, emphasizing infrastructure monitoring and reliability. Healthcare and life sciences hold 9%, while government and defense make up 8%, both adopting monitoring solutions for critical operations. Transportation and logistics represent 7%, and other sectors make up 11%, including education, media, and IT services.

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By Region

North America - 38% Share
North America leads with 38%, driven by advanced IT infrastructure, high cloud adoption, and strong focus on AI/ML-enabled monitoring solutions. Enterprise digital transformation initiatives further accelerate market growth.

Europe - 27% Share
Europe holds 27%, supported by regulatory compliance, cybersecurity requirements, and growing IT outsourcing trends. Cloud and managed service adoption continue to expand in key economies.

Asia Pacific - 22% Share
Asia Pacific accounts for 22%, fueled by rapid digitalization, growing SMEs, and increasing adoption of cloud-based and AI-driven monitoring solutions. Emerging economies are investing in IT infrastructure upgrades.

South America - 6% Share
South America holds 6%, supported by expanding digital infrastructure and adoption of cloud and managed services in BFSI and retail sectors.

Middle East & Africa - 7% Share
Middle East & Africa represent 7%, driven by government initiatives, infrastructure modernization, and rising adoption of cloud and IT monitoring solutions.

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