Outsourced Sales Service Market to Reach USD 16.8 Billion by 2034 Driven by B2B Growth and AI-Powered Solutions

The global outsourced sales service market is projected to grow at a CAGR of 7.7% from 2025 to 2034, fueled by rising demand for specialized lead generation, sales enablement, and customer acquisition services across technology, healthcare, and financial sectors.

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Introduction
Pune, India - November 2025 - According to the latest report by Exactitude Consultancy, the Outsourced Sales Service Market is anticipated to rise from USD 8.0 billion in 2024 to USD 16.8 billion by 2034, growing at a 7.7% CAGR during 2025-2034. Businesses are increasingly outsourcing sales functions to improve conversion efficiency, reduce operational costs, and leverage advanced analytics, artificial intelligence (AI), and global talent networks.

Key Takeaways
• Market Size 2024: USD 8.0 Billion
• Forecast 2034: USD 16.8 Billion
• CAGR (2025-2034): 7.7%
• Primary Growth Drivers: Demand for data-driven sales strategies, scalability, and digital transformation in customer engagement
• Key Players: MarketStar, CIENCE Technologies, CloudTask, Martal Group, Acquirent LLC, EBQ, Televerde, CIENCE Labs, Inside Global, and DemandZEN

Market Story
The outsourced sales service model enables organizations to delegate their sales and business development functions to specialized partners who bring deep expertise, technology platforms, and trained teams.
With competition intensifying across industries, businesses are turning to external sales partners for lead qualification, account-based marketing, inside sales, and omnichannel customer engagement. The integration of AI-based CRMs, predictive analytics, and sales automation tools has enhanced accuracy and speed in the sales funnel.

Start-ups, SMEs, and even large enterprises now rely on outsourced sales teams for faster go-to-market strategies, multilingual outreach, and global customer acquisition, especially in technology, SaaS, and healthcare verticals.

Segmentation Overview
By Service Type:
• Lead Generation & Prospecting
• Inside Sales & Telesales
• Account-Based Marketing (ABM)
• Field Sales Outsourcing
• Channel Sales Support
• Sales Training & Enablement

By Enterprise Size:
• Small & Medium-Sized Enterprises (SMEs)
• Large Enterprises

By Industry Vertical:
• Information Technology & SaaS
• Healthcare & Life Sciences
• BFSI (Banking, Financial Services & Insurance)
• Manufacturing & Industrial
• Retail & E-Commerce
• Consumer Goods
• Others

By Region:
• North America: Largest market, driven by early adoption of digital sales outsourcing.
• Europe: Strong growth in tech-enabled B2B outsourcing hubs.
• Asia-Pacific: Fastest-growing region, supported by offshore sales centers in India and the Philippines.
• Latin America & Middle East: Emerging as competitive nearshore outsourcing destinations.

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Recent Developments
• MarketStar introduced an AI-driven sales optimization suite enhancing customer acquisition metrics.
• CIENCE Technologies expanded its omnichannel sales engagement platform integrating LinkedIn and intent data.
• CloudTask partnered with leading SaaS firms for global demand generation campaigns.
• Martal Group launched multilingual lead generation programs across Europe and Asia.
• EBQ announced new service tiers for startups focusing on pipeline acceleration and onboarding automation.

Expert Quote
"Outsourced sales partnerships are redefining how companies scale revenue," said Irfan Tamboli, Business Development Executive at Exactitude Consultancy.
"Our research shows that by leveraging AI, automation, and specialized talent networks, businesses can achieve faster market entry and measurable sales ROI without inflating internal costs."

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Market Drivers
1. Digital Transformation: Growing adoption of CRM, AI, and data analytics to optimize sales cycles.
2. Cost Efficiency: Outsourcing reduces overheads while expanding reach and scalability.
3. Focus on Core Competencies: Enables firms to concentrate on product innovation and customer experience.
4. Global Talent Access: 24/7 operations through multilingual, regionally distributed sales teams.
5. Rising B2B Complexity: Demand for expertise in long-cycle, multi-stakeholder enterprise sales.

Forecast & Future Outlook
Between 2025 and 2034, the outsourced sales service market will continue to expand as businesses prioritize agility, automation, and omnichannel customer acquisition.
AI-driven predictive analytics, conversational sales bots, and cloud-native engagement platforms are expected to dominate the next phase of transformation. Asia-Pacific will emerge as a cost-effective, high-skill outsourcing hub, while North America remains the technology innovation center for digital sales solutions.

By 2034, outsourced sales will be an integral component of enterprise go-to-market strategies, blending human expertise with automation to maximize efficiency and customer retention.

This report is also available in the following languages : Japanese (アウトソーシング販売サービス市場), Korean (아웃소싱 판매 서비스 시장), Chinese (外包销售服务市场), French (Marché des services de vente externalisés), German (Markt für ausgelagerte Vertriebsdienstleistungen), and Italian (Mercato dei servizi di vendita esternalizzati), etc.

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