Press release
Emerging Trends to Drive Salesforce Services Market Growth at 14.2% CAGR Through 2029
Salesforce Services
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Salesforce Services Market Size Growth Forecast: What to Expect by 2025?_x000D_
The market for salesforce services has expanded at a swift pace in recent times. The market will mark an escalation from $12.67 billion in 2024 to $14.5 billion in 2025, with a compound annual growth rate (CAGR) of 14.5%. The growth witnessed in the historical period can be connected to a surge in demand for CRM solutions, trends towards adopting the cloud, initiatives towards digital transformation, the global reach of businesses, and the emergence of mobile technology._x000D_
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How Will the Salesforce Services Market Size Evolve and Grow by 2029?_x000D_
In the following years, the market size of Salesforce services is predicted to witness significant growth, escalating to a worth of $24.64 billion in 2029 with a compound annual growth rate (CAGR) of 14.2%. This growth within the prediction period can be linked to enduring efforts in digital transformation, escalating implementation of AI and automation, emphasized focus on customer experience, mounting demand for sector-specific solutions, and an increasing shift toward subscription-based pricing strategies. Key trends projected for this period encompass the surge of AI-fueled analytics, deeper harmonization with IoT devices, the use of augmented reality for customer interaction, the diffusion of low-code/no-code development platforms, and a significant focus on sustainability and ethical practices._x000D_
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https://www.thebusinessresearchcompany.com/report/salesforce-services-global-market-report_x000D_
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What Drivers Are Propelling the Growth of Salesforce Services Market Forward?_x000D_
As digital transformation continues to gain significance, it is anticipated to boost the expansion of the salesforce services market. Digital transformation denotes the broad-ranging incorporation of digital technologies throughout all parts of an enterprise to fundamentally alter its operation and delivery of value to clients. The increasing relevance of digital transformation originates from its ability to amplify operational efficiency, customer interaction, and competitive edge across various sectors. Digital transformation augments salesforce services by optimising sales procedures, advancing customer involvement, and facilitating data-led decision-making, thereby leading to heightened efficiency and revenue escalation. For example, the Central Digital and Data Office, a British establishment that oversees government digital and data functionalities, declared in November 2023 that from April 2022 to April 2023, the government digital and data profession grew by 19%, addressing key digital skills requirements, while 32 civil service organizations have incorporated the common government digital and data pay framework. Hence, the escalating significance of digital transformation is propelling the salesforce services market's growth._x000D_
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Which Emerging Trends Are Transforming the Salesforce Services Market in 2025?_x000D_
Leading businesses in the salesforce services market are prioritizing the development of sophisticated solutions like generative artificial intelligence (AI) technology. Their aim is to streamline customer service procedures and enrich user experiences. Generative AI technology is a self-sufficient system that generates content, data interpretation, and resolutions. It facilitates salesforces in customizing customer interactions, predicting trends, and refining tactics for superior sales results and engagement. As an illustration, in March 2024, Salesforce Inc., an American company that specializes in cloud computing and customer relationship management (CRM) software, introduced the Einstein 1 Field Service Edition. This new package is designed to transform the field service operations with the integration of real-time insights, advanced features, and AI capabilities. Its objective is to augment technician productivity and streamline operations, turning field service appointments into revenue-generating opportunities. This version simplifies the appointment scheduling process for customers, and enables technicians to supervise and provide assistance remotely through video consultations, thereby minimizing the necessity for in-person visits._x000D_
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What Are the Key Segments in the Salesforce Services Market?_x000D_
The salesforce servicesmarket covered in this report is segmented - _x000D_
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1) By Type Of Service: Planning, Management, Implementation_x000D_
2) By Deployment Model: On-Premise, Cloud, Hybrid_x000D_
3) By Application: Sales Cloud, Service Cloud, Marketing Cloud, Application Cloud, Commerce Cloud, Analytics_x000D_
4) By Vertical: Banking, Financial Services And Insurance (BFSI), Healthcare And Life Sciences, Media And Telecom, Retail And CPG, Government, Manufacturing, Energy And Utilities, Other Verticals_x000D_
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Subsegments:_x000D_
1) By Planning: Strategy Development, Requirement Analysis, Roadmap Creation_x000D_
2) By Management: Project Management, Change Management, Performance Monitoring_x000D_
3) By Implementation: Customization, Integration, Deployment_x000D_
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Who Are the Key Players Shaping the Salesforce Services Market's Competitive Landscape?_x000D_
Major companies operating in the salesforce services market are Microsoft Corporation, AT&T Inc., Dell Technologies Inc., Siemens AG, Deloitte Touche Tohmatsu Limited, accenture* plc, Intel Corporation, International Business Machines Corporation (IBM), Oracle Corporation, SAP SE, Tata Consultancy Services Limited, Salesforce Inc., NTT DATA Corporation, Capgemini SE, Cognizant Technology Solutions Corporation, Adobe Inc., DXC Technology (DXC), Wipro Limited, Tech Mahindra Limited, Vertiba Inc., Micro Focus International plc, Avenga LLC, Verint Systems Inc., Peeklogic LLC_x000D_
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What Geographic Markets Are Powering Growth in the Salesforce Services Market?_x000D_
North America was the largest region in the salesforce services market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the salesforce services market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa._x000D_
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