Press release
New Real Estate Course Elevates Human Advantage in an AI Driven World

Training for Realtors Based on 5 Star Hotel Training | In AI Driven World - Elevate Your Human Advantage
The course adapts the service principles of luxury five star hotel standards - long used by the most iconic brands and independent hotels in the world - and applies them to the client journey in real estate.
Unlike traditional sales-focused training, this program helps agents develop a luxury service mindset, elevate their presence, and create bespoke experiences for clients ranging from property viewings to post-closing relationships.
"Luxury hotels have mastered the art of making every guest feel understood, valued, and cared for - no matter their background. Real estate agents can benefit from that same training," said Teresa Holden, co-author and founder of LHA.
Cezil Jondonero, LHA Realty VP and co-author, noted, "This program helps agents move from a transactional approach to a high-touch, anticipatory service model that resonates with high-net-worth clients. We wrote this as a result of our personal experiences in projects that combined a hotel with residences."
The five-module, self-paced program covers:
• Luxury Mindset - confidence, discretion, and anticipatory service.
• Service Journey - consistency at every client touchpoint.
• Environmental Mastery - elevating showings with environment and detail.
• Sophisticated Communication- verbal, non-verbal, and written professionalism.
• Systematic Consistency - build a unified culture with polish and alignment.
The Fundamentals of Luxury Service in Real Estate takes 5-6 hours to complete, includes downloadable exercises and checklists, and is available now for $495 for individual users, group/agency pricing available.
For more information about the course visit our website at www.luxuryhospitalityadvisors.com/LHAAcademy.com
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About Luxury Hospitality Advisors
Luxury Hospitality Advisors, located in Newport Beach, California, is a boutique luxury hotel advisory firm that guides, assists and implements solutions for hotel owners and investors in selecting the best course of action as it relates to luxury hospitality assets. The company also advises on site planning for mixed use developments with a hospitality component and residential sales for new construction.
Principals have served in leadership positions with iconic luxury brands such as Rosewood, St. Regis, W Hotels and Four Seasons in roles including hotel management, rebranding with a focus on value enhancement, asset management, investments, dispositions, acquisitions, refinancing and recapitalization.
About LHA Alliance
The LHA Alliance is the professional certification, membership association, and educational resource created as an initiative of LHA Realty, the residential advisory arm of Luxury Hospitality Advisors. Drawing on decades of expertise advising the world's most prestigious five-star hotels and resorts, the Alliance's mission is to set and certify the global standard for luxury real estate service. We bring the rigorous philosophy of hospitality excellence-covering service mindset, operational rigor, and client advisory expertise-to real estate professionals, ensuring members deliver the sophistication and commitment that transcends a simple transaction, ultimately distinguishing the agent as a trusted luxury advisor. https://payhip.com/LHAAlliance
About LHA Academy
LHA Academy is the educational division of LHA Alliance, offering specialized courses that bring hospitality expertise into real estate practice. Our curriculum is designed for professionals who want to elevate their service delivery and distinguish themselves in the luxury market.
Teresa Holden
260 Newport Center Drive, Newport Beach, CA 92660
310-367-4618
Teresa@LuxuryHospitalityAdvisors.com
Luxury Hospitality Advisors is a full service advisory specializing in luxury hotels and resorts, working with hotel owners, developers and brands to determine the best course of action for their assets. Options can include branding, repositioning, disposition or expansion.
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