Webuters Unveils Voice AI Receptionist for Hospitality at IHE 2025

Greater Noida, India - August 12, 2025 - Webuters introduced its Voice AI Receptionist for the hospitality industry at IHE 2025, bringing round-the-clock, natural-language guest support to hotels, resorts, and homestays. The voice agent answers calls instantly, handles routine requests, books rooms, and routes urgent issues to staff, freeing teams to focus on high-touch guest experiences.

"Our goal is simple: remove wait time for guests and reduce manual load for staff," said Krishna Bhatt, Chief Executive Officer at Webuters. "With the Voice AI Receptionist, properties can answer every call, in any language they choose, and convert more inquiries into confirmed bookings."

What the Voice AI Receptionist does

Answers and triages calls 24/7 for inquiries, availability, pricing, and FAQs.
Takes and modifies bookings by integrating with leading PMS/CRS systems.
Speaks multiple languages with natural, human-like audio.
Escalates to staff on the channels your team already uses (phone, WhatsApp, email, or ticketing tools).
Captures leads from missed calls and abandoned inquiries and sends them to your CRM.
Upsells and cross-sells (late checkout, meal plans, spa, airport pickup) using property rules.
Provides analytics on call volume, intent, conversions, and guest satisfaction.
Keeps data safe with role-based access, audit logs, and enterprise security controls.

How it fits into hotel operations

The Voice AI Receptionist plugs into your property's existing stack. It can check room inventory, quote rates, block rooms, and send payment links or confirmations by SMS/WhatsApp/email. For complex cases or VIPs, it smoothly hands off to a human agent with full context, so guests never have to repeat themselves.

Built for real-world hospitality needs

Peak season ready: elastic capacity with consistent response quality.
Brand-aligned: configurable greeting, tone, scripts, and offers.
Fast setup: typical pilot goes live in days with minimal IT effort.
Omnichannel path: start with voice; add WhatsApp, web chat, or kiosk later.

"Hotels tell us the biggest pain is missed calls and long hold times," said Lata Tewari, Webuters' Chief Marketing Officer. "Even a small lift in answered calls leads to more direct bookings and happier guests. That's the outcome we've designed for."

Availability
The Voice AI Receptionist is available now for pilots and phased rollouts across independent hotels, chains, and homestays. Pricing is usage-based with options for seasonal properties.

To request a demo: contact Webuters (info@webuters.com)

Platina Heights, C-24, Akasa Coworking, Unit - 27, Sector 62, Noida, Uttar Pradesh
Media Contact: Webuters Communications | info@webuters.com
Company: Webuters Technologies Pvt. Ltd. | www. webuters.com

About Webuters
Webuters is a AI-first digital transformation partner focused on AI solutions, product engineering, digital commerce, and cloud. We help organizations modernize systems, automate workflows, and turn data into action, safely and at scale. Our teams deliver strategy, build, and ongoing success for enterprises across hospitality, education, manufacturing, and more.

About OfficeIQ
OfficeIQ is Webuters' enterprise AI platform...your private, secure "GPT for business." OfficeIQ connects to your systems (PMS/CRS, CRM, LMS, ERP, knowledge bases) and makes data conversational. Teams can ask questions, generate reports, and run AI copilots for tasks like guest support, revenue ops, and marketing. OfficeIQ is customizable, can be trained on your data, and integrates with existing tools to deliver insights, suggestions, and forecasts in minutes.

This release was published on openPR.