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Navigating the Future: International Call Services Market Trends and Forecast Insights, 2025 Edition
Use code ONLINE30 to get 30% off on global market reports and stay ahead of tariff changes, macro trends, and global economic shifts.International Call Services Market Size Growth Forecast: What to Expect by 2025?
The market size for international call services has seen robust growth in recent years. The expansion is expected to continue, rising from $1.58 billion in 2024 to $1.73 billion in 2025, equating to a compound annual growth rate (CAGR) of 9.4%. Factors that have contributed to the growth in the past include globalization and international trade, an increased need for global connectivity, cost efficiency, changes in regulations, and improved service quality.
How Will the International Call Services Market Size Evolve and Grow by 2029?
The market size for international call services is predicted to experience substantial growth in the years to come, swelling to $2.45 billion in 2029 at a compound annual growth rate (CAGR) of 9.1%. Factors influencing the predicted growth during this forecast period include heightened security protocols, innovative business frameworks, persistent globalization, adjustments in regulatory and compliance, and advanced data analysis. Significant trends projected during this forecast period encompass the adoption of AI technologies, expansion of the 5G network, cloud-based solutions, integration with digital platforms, and strengthening cybersecurity measures.
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What Drivers Are Propelling the Growth of International Call Services Market Forward?
The international call services market is set for significant growth in the future, driven by a boom in worldwide travel. International travel, defined as movement between different countries, is on the rise due to factors like globalization, inexpensive air travel, corporate growth, digital nomad lifestyles, and the fascination with cultural discovery, all made possible by advancements in transportation and technology. International call services are heavily relied upon by travelers to keep in touch with their families, colleagues, and friends across different countries during their travels. As per UN Tourism, a Spain-based specialised UN agency that advocates for responsible, sustainable, and easily accessible tourism, global international tourist arrivals rocketed to approximately 1.3 billion in 2023 - an impressive uptick of 34% compared to 2022, and predictions suggest a persistent robust demand in 2024. Moreover, with 2023's tourist arrivals in the Americas bouncing back to 90% of the levels seen prior to the pandemic, there's a clear sign of a healthy revival in the tourism industry. As such, the surge in international travel is a primary contributor to the expansion of the international call services market.
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Which Emerging Trends Are Transforming the International Call Services Market in 2025?
Global corporations in the international call services market are prioritizing real-time communication, like prepaid and postpaid roaming services, to provide smooth and affordable solutions to customers travelling overseas. These roaming packs allow people to utilize their mobiles for calls, messages, and data while abroad, with no surprise costs, ensuring uninterrupted connectivity. For example, Bharti Airtel Limited, a multinational telecom services company based in India, unveiled the Airtel World Pass in December 2022. This is a groundbreaking offering in international travel, delivering smooth connectivity across 184 countries and simplifying roaming requirements, be it at airports or on multi-country trips. This one-plan solution, Airtel World Pass, comes with 24/7 free support via a dedicated line and special packages for regular travelers, providing unlimited emergency data and messaging, providing exceptional value. Additionally, the Airtel Thanks app allows users to manage their roaming needs.
What Are the Key Segments in the International Call Services Market?
The international call services market covered in this report is segmented -
1) By Type: Voice Calls, Voice Over Internet Protocol (VoIP), Conference Calls, Managed Services
2) By Platform: Mobile Phones, Desktop And Web
3) By Application: Telecommunications And Information Technology, Banking, Financial Services And Insurance (BFSI), Healthcare, Retail And E-commerce, Travel And Hospitality, Other Applications
Subsegments:
1) By Voice Calls: Landline Voice Calls, Mobile Voice Calls
2) By Voice Over Internet Protocol (VoIP): Residential VoIP, Business VoIP
3) By Conference Calls: Audio Conference Calls, Video Conference Calls, Web Conference Calls
4) By Managed Services: Call Management Services, Network Management Services, Billing And Support Services
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Who Are the Key Players Shaping the International Call Services Market's Competitive Landscape?
Major companies operating in the international call services market are China Mobile Communications Corporation, Verizon Communications Inc., AT&T Inc., Deutsche Telekom AG, NTT Communications Corporation, T-Mobile US Inc., China Telecommunications Corporation, SoftBank Group Corp., Vodafone Group Plc, China United Network Communications Group Co., Ltd., KDDI Corporation, Orange S.A., Telefónica S.A., América Móvil S.A.B. de C.V., BT Group plc, Bell Canada, Bharti Airtel Limited, SK Telecom Ltd., Rogers Communications Inc., Singapore Telecommunications Limited, Reliance Jio Infocomm Limited, Vodacom Group Limited, Ooredoo Q.P.S.C., Emirates Telecommunications Group Company PJSC, MTN Group Limited
What Geographic Markets Are Powering Growth in the International Call Services Market?
North America was the largest region in the international call services market in 2023. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the international call services market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.
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