AI in Patient Engagement Market to Hit USD 16.21 Billion by 2030, Powered by Conversational AI and Omnichannel Access

Mordor Intelligence has published a new report on the AI in Patient Engagement Market, offering a comprehensive analysis of trends, growth drivers, and future projections.

The AI in Patient Engagement market is projected to grow from approximately USD 6.49 billion in 2024 to USD 16.21 billion by 2030, reflecting a robust CAGR of 20.11% over the forecast period. This section of healthcare technology focuses on enhancing patient communication, treatment adherence, and education through intelligent chatbots, predictive outreach tools, and personalized digital touchpoints. With healthcare systems shifting toward value-based care models-and patients expecting digital-first experiences-AI-driven engagement platforms are becoming central to operational and clinical strategies.

Report Overview: https://www.mordorintelligence.com/industry-reports/ai-in-patient-engagement-market?utm_source=openpr

Key Trends

Conversational AI Elevates Interaction Quality
Large language models (LLMs) are powering virtual assistants, chatbots, and voice-driven tools that support scheduling, medication reminders, symptom checks, and wellness dialogues. These AI systems help patients stay informed, motivated, and connected without replacing human caregivers.

Predictive Analytics Enhances Adherence and Outreach
AI tools now analyze patient behavior, communication patterns, and previous interactions to forecast adherence issues or health risks. Health systems use these insights to focus follow-up efforts where they're most needed.

Omnichannel Access via Mobile and Chat Platforms
AI engagement platforms are built for seamless integration across mobile apps, SMS, web portals, and even wearables. Patients receive consistent, integrated messaging-regardless of access point-boosting satisfaction and reducing drop‐offs.

Chronic Disease Programs Leverage AI Assistants
Providers treating diabetes, hypertension, and mental health conditions are increasingly deploying AI as companions that track vitals, deliver education, and guide behavior change across longitudinal care journeys.

Market Segmentation

By Delivery Type

Cloud-Based

On-Premise

By Technology

Natural Language Processing (NLP)

Chatbots / Conversational Agents

Computer Vision

Predictive Analytics Engines

By Functionality

Communication & Messaging

Health Tracking & Insights Dashboards

Billing, Payments & Revenue-Cycle Support

Administrative Task Automation

Patient Education & Coaching

By Therapeutic Area

Health & Wellness

Chronic Disease Management

Behavioral & Mental Health

By Application

Population Health Management

Out-Patient Management

In-Patient Management

By End User

Providers (Hospitals, Health Systems)

Payers

Retail-Health & Digital-Front-Door Platforms

By Interaction Channel

Text-Based (Portals, SMS)

Voice-Based (IVR, Smart Speakers)

Multimodal (Video + Voice + Text)

By Region:

North America

Europe

Asia‐Pacific

South America

Middle East & Africa

Explore Our Full Library of Healthcare Industry Research Reports

https://www.mordorintelligence.com/market-analysis/healthcare?utm_source=openpr

Key Players

Prominent organizations shaping the AI in Patient Engagement market include both digital health startups and enterprise platform providers:

IBM (Incl. Nuance Health)

Oracle Health

Microsoft (Azure Health & Power Platform)

Teladoc Health

Notable Health

These companies exemplify how engagement platforms blend conversational AI, predictive outreach, and clinician-supervised behavior to scale patient-centric care.

Conclusion

The AI in Patient Engagement market growth is driven by rising demand for scalable communication channels, smarter adherence monitoring, and behavior-aware outreach across chronic and specialty care pathways.

North America leads adoption with mature infrastructure and payer alignment, while Asia‐Pacific is fast catching up as smartphones, digital health policy, and payer-backed platforms expand access. Conversational AI and predictive analytics tools-when designed with empathy, transparency, and clear clinician roles-enable providers to engage more patients without losing quality.

Industry Related Reports

Patient Engagement Solution Market: The Patient Engagement Solution Market Report Segments the Industry Into by Component (Hardware, Software, Services), Delivery Mode (Web-Based and Cloud-Based, On-Premise), Application (Social and Behavioral Management, and More), End User (Providers, Payers, and More), and Geography (North America, Europe, Asia-Pacific, Middle East and Africa, and South America).
Get More Insights: https://www.mordorintelligence.com/industry-reports/patient-engagement-solution-market?utm_source=openpr


Healthcare Agentic AI Market: Healthcare Agentic AI Market Report is Segmented by Offering (Software Agent Platforms, & More), Deployment Mode (Cloud-Based, On-Premise, and More), Application (Clinical Decision Support and Diagnostics, Patient Engagement and Virtual Nursing, and More), End User (Hospitals and Health Systems, Ambulatory/Specialty Clinics, and More), Technology (Large-Language-Model Agents, Multi-Modal Autonomous Agents, and More), and Geography.
Get More Insights: https://www.mordorintelligence.com/industry-reports/healthcare-agentic-artificial-intelligence-market?utm_source=openpr

Clinical Communication And Collaboration Market: The Clinical Communication and Collaboration Market Report is Segmented by Platform (Collaboration Platform, and More), Component (Hardware, Software, Service), Deployment Model (On-Premise, Cloud-Based, Hybrid), Application (Lab & Radiology Communication, and More), End User (Hospitals & Clinics, and More), and Geography (North America, Europe, and More).
Get More Insights: https://www.mordorintelligence.com/industry-reports/clinical-communication-and-collaboration-market?utm_source=openpr

About Mordor Intelligence:

Mordor Intelligence is a trusted partner for businesses seeking comprehensive and actionable market intelligence. Our global reach, expert team, and tailored solutions empower organizations and individuals to make informed decisions, navigate complex markets, and achieve their strategic goals.

With a team of over 550 domain experts and on-ground specialists spanning 150+ countries, Mordor Intelligence possesses a unique understanding of the global business landscape. This expertise translates into comprehensive syndicated and custom research reports covering a wide spectrum of industries, including aerospace & defense, agriculture, animal nutrition and wellness, automation, automotive, chemicals & materials, consumer goods & services, electronics, energy & power, financial services, food & beverages, healthcare, hospitality & tourism, information & communications technology, investment opportunities, and logistics.

For any inquiries or to access the full report, please contact:

media@mordorintelligence.com
https://www.mordorintelligence.com/

Mordor Intelligence, 11th Floor, Rajapushpa Summit, Nanakramguda Rd, Financial District, Gachibowli, Hyderabad, Telangana - 500032, India

Mordor Intelligence is a trusted partner for businesses seeking comprehensive and actionable market intelligence. Our global reach, expert team, and tailored solutions empower organizations and individuals to make informed decisions, navigate complex markets, and achieve their strategic goals.

With a team of over 550 domain experts and on-ground specialists spanning 150+ countries, Mordor Intelligence possesses a unique understanding of the global business landscape. This expertise translates into comprehensive syndicated and custom research reports covering a wide spectrum of industries, including aerospace & defense, agriculture, animal nutrition and wellness, automation, automotive, chemicals & materials, consumer goods & services, electronics, energy & power, financial services, food & beverages, healthcare, hospitality & tourism, information & communications technology, investment opportunities, and logistics.

For any inquiries or to access the full report, please contact:

media@mordorintelligence.com
https://www.mordorintelligence.com/

This release was published on openPR.