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Omnichannel Retail Commerce Platform Market Expansion Continues, with Forecast Valuation of $12.88 Billion by 2029
Use code ONLINE30 to get 30% off on global market reports and stay ahead of tariff changes, macro trends, and global economic shiftsOmnichannel Retail Commerce Platform Market Size Valuation Forecast: What Will the Market Be Worth by 2025?
The market size for the omnichannel retail commerce platform has experienced swift expansion in the previous years. The predictions indicate an increase from $6.57 billion in 2024 to $7.52 billion in 2025, exhibiting a compound annual growth rate (CAGR) of 14.4%. The substantial growth during the historical period is a result of several factors such as the increasing desire of consumers for convenience, the surge in mobile commerce, the demand for real-time inventory visibility, the expansion of click-and-collect services, and a focus on enhancing customer experience.
Omnichannel Retail Commerce Platform Market Size Forecast: What's the Projected Valuation by 2029?
The market size of the omnichannel retail commerce platform is anticipated to experience rapid expansion in the forthcoming years, reaching an estimation of $12.88 billion by 2029 with a compound annual growth rate (CAGR) of 14.4%. The surge projected for the prediction period could be related to the advancement of omnichannel fulfillment alternatives, development of voice commerce, focus on environment sustainability, contactless payment methods, and increased demand for omnichannel personalization. The forecast period is poised to see significant trends like in-store digital experiences, omnichannel marketing automation, hyper-personalization, and localization, use of progressive web apps and a rise in subscription commerce.
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What Are the Drivers Transforming the Omnichannel Retail Commerce Platform Market?
The acceleration in e-commerce transactions is anticipated to stimulate the expansion of the omnichannel retail commerce platform industry in the future. E-commerce, a frequently used term for the process of purchasing and selling products and services through the internet or other electronic channels, encompasses a broad array of transactions such as online retail sales and virtual auctions. This concept has emerged due to various factors like consumer convenience, accessibility, an extensive variety of products, time-effectiveness, and efficiency. Omnichannel retail commerce platforms employ e-commerce to establish a consistent and unified shopping experience for consumers across numerous channels. It provides sellers the necessary framework and abilities to interact with consumers, boost sales, and deliver. For instance, the United States Census Bureau, a government agency based in the US, reported that in 2023, the total e-commerce sales were $1,118.7 billion, marking a 7.6% rise from the previous year, 2022. Consequently, the increasing e-commerce sales are fueling the expansion of the omnichannel retail commerce platform industry.
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What Long-Term Trends Will Define the Future of the Omnichannel Retail Commerce Platform Market?
Leading businesses in the omnichannel retail commerce platform industry are strategizing to strengthen their stance in the market by developing groundbreaking platforms like Tira, which operates in the omnichannel beauty retail sector. These platforms merge different channels, devices, and platforms to establish a singular, integrated shopping experience in the beauty sector. A recent example is the April 2023 inception of Tira by India's Reliance Retail. This omnichannel platform is a hub for all beauty products, hosting a broad collection of both international and locally made beauty brands. Furthermore, this online platform maintains a simple and non-confusing interface, creatively displaying shoppable videos, blogs, tutorials, trend forecasting tips, personalized recommendations, and a virtual color cosmetics try-on feature.
Which Segments in the Omnichannel Retail Commerce Platform Market Offer the Most Profit Potential?
The omnichannel retail commerce platform market covered in this report is segmented -
1) By Solution: E-commerce, Order Management, Pos(Point Of Sale), Customer Relationship Management (CRM), Warehouse Management, Retail Order Broker Cloud Service, Other Solutions
2) By Deployment: Software As A Service (SaaS), On- premises
3) By Organization: Small And Medium Sized Enterprises (SMEs), Large Enterprises
4) By End User: Consumer Electronics, Apparel And Footwear, Fast-Moving Consumer Goods (FMCG), Other End Users
Subsegments:
1) By E-commerce: Online Storefront, Mobile Commerce (mCommerce), Social Commerce Integration, marketplace Integrations
2) By Order Management: Order Processing, Inventory Visibility and Management, Order Fulfillment and Tracking, Return Management
3) By POS (Point of Sale): Mobile POS, Self-Checkout Systems, In-Store POS Terminals, Cloud-Based POS
4) By Customer Relationship Management (CRM): Customer Data Management, Loyalty Programs and Rewards, Customer Engagement and Personalization, Customer Support and Ticketing
5) By Warehouse Management: Inventory Tracking, Demand Forecasting, Picking and Packing Automation, Shipping and Logistics Coordination
6) By Retail Order Broker Cloud Service: Real-Time Inventory Allocation, Omnichannel Order Routing, Multi-Location Fulfillment Optimization, Drop Shipping Management
7) By Other Solutions: Analytics and Reporting, Product Information Management (PIM), Payment Processing Integration, marketing and Promotions Management
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Which Firms Dominate the Omnichannel Retail Commerce Platform Market by Market Share and Revenue in 2025?
Major companies operating in the omnichannel retail commerce platform market are Google LLC, Microsoft Corporation, HCL Technologies Limited, Amazon Web Services Inc., Intel Corporation, International Business Machines Corporation, Oracle Corporation, Fujitsu Limited, SAP SE, NVIDIA Corporation, Salesforce Inc., Toshiba Corporation, Infosys Limited, Baidu Inc., Block Inc., NCR Corporation, Shopify Inc., GoDaddy Inc., Diebold Nixdorf AG, Sensient Technologies, Wix.com Ltd., Lightspeed POS Inc., BigCommerce Pty. Ltd., ViSenze, LemonStand Corp.
Which Regions Offer the Highest Growth Potential in the Omnichannel Retail Commerce Platform Market?
North America was the largest region in the omnichannel retail commerce platform market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the omnichannel retail commerce platform market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.
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