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Emerging Passenger Processing Self-Service Technology Market Trends: Revolutionizing Passenger Processing Advancements In Self-Service Technology Shaping the Future of the Industry
Use code ONLINE30 to get 30% off on global market reports and stay ahead of tariff changes, macro trends, and global economic shiftsPassenger Processing Self-Service Technology Market Size Growth Forecast: What to Expect by 2025?
In recent times, the market size for passenger processing self-service technology has seen a significant expansion. This market is projected to grow from a value of $1.2 billion in 2024 to $1.36 billion in 2025, boasting a Compound Annual Growth Rate (CAGR) of 13.2%. The surge experienced during the historical period may be due to factors such as a rise in passenger volumes and the demand for air travel, the requirement for operational efficiency and cost-cutting at airports, improving the overall passenger experience, and satisfaction, simplifying procedures like check-in, baggage drop, and boarding, reduction of waiting periods and congestion in terminals, enhancement of security measures and adherence to regulations, as well as increasing acceptance of self-service solutions by airport authorities and airlines.
How Will the Passenger Processing Self-Service Technology Market Size Evolve and Grow by 2029?
Expectations are high for swift expansion in the self-service technology market for passenger processing. It is projected to reach a size of $2.24 billion by 2029, demonstrating an impressive compound annual growth rate of 13.3%. This expected growth during the predicted period is due primarily to the development of self-service technologies that incorporate biometric authentication, as well as the integration of mobile and contactless solutions to provide a smooth passenger experience. Other contributing factors include increasing desire for tailor-made travel experiences, usage of self-service kiosks for additional services and upselling, and an emphasis on reducing environmental impact. Within the same forecast period, we can expect to see trends such as widespread use of biometric authentication, development of self-service kiosks, integration of mobile applications, increased demand for contactless solutions, execution of facial recognition technology, AI implementation, increased usage for immigration processes, and constant technological innovation.
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What Drivers Are Propelling the Growth of Passenger Processing Self-Service Technology Market Forward?
The surge in air travel is anticipated to boost the market for passenger processing self-service technologies. Air travel includes utilizing aircraft such as airplanes, helicopters, hot air balloons, blimps, gliders, hang gliders, parachutes, and other airborne vehicles. Factors such as economic growth, globalization, evolution in aviation technology, and changes in consumer behavior fuel this growth. Passenger processing self-service technology enhances air travel by enabling passengers to independently check-in, board, and navigate their journey, increasing efficiency and cutting down on waiting times. For example, the International Civil Aviation Organization, a specialized UN agency based in Canada, noted in February 2023 that the number of air passengers in 2022 had risen by an estimated 47% compared to 2021, and revenue passenger kilometers (RPK's) saw an approximately 70% increase during the same timeframe. Consequently, the swift expansion of air travel stimulates the growth of the passenger processing self-service technology market.
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Which Emerging Trends Are Transforming the Passenger Processing Self-Service Technology Market in 2025?
The passenger processing self-service technology market is heavily dominated by major companies who are exploring technology advancements like biometric authentication systems such as facial recognition and fingerprint scanning. These systems are focused on enhancing passenger processing self-service technology for safer and efficient travel experiences. An example of this would be AeroCloud, a UK software based company, that launched AeroCloud Optic in March 2023. This technology takes advantage of computer vision to accurately and anonymously track passenger movement throughout the airport. This unique tracking system allows airports to understand and track passenger movement from entrance to boarding gate without compromising on privacy. Such technological advancements in the market indicate a move towards more secure, efficient, and convenient passenger processing methods, ultimately aligning with the industry's mission to streamline operations without compromising on passenger satisfaction.
What Are the Key Segments in the Passenger Processing Self-Service Technology Market?
The passenger processing self-service technology market covered in this report is segmented -
1) By Type: Self-service Check-in, Self-service Bag Drop, Automated Border Control, Other Types
2) By Component: Hardware, Software, Services
3) By Applications: Airports, Airlines, Other Applications
Subsegments:
1) By Self-service Check-in: Kiosk Check-in, Mobile Check-in, Web Check-in, Biometric Check-in
2) By Self-service Bag Drop: Unassisted Bag Drop, Assisted Bag Drop
3) By Automated Border Control: eGates, Kiosks
4) By Other Types: Self-boarding Gates, Self-service Information Kiosks, Lost Baggage Self-service Kiosks
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Who Are the Key Players Shaping the Passenger Processing Self-Service Technology Market's Competitive Landscape?
Major companies operating in the passenger processing self-service technology market are Raytheon Collins Corp., RTX Corporation LLC, Fujitsu Corp., NCR Voyix Corporation LLC, Amadeus Corp., Daifuku Inc., IDEMIA Corp., Glory Ltd., BEUMER Group LLC, SITA Inc., TAV Technologies Inc., Access-IS Corp., IER LLC, Materna IPS LLC, DERMALOG Corp., Embross Inc., HESS Cash Systems GmbH & Co. Corp., Parabit Systems Inc., Atrax LLC, Elenium Automation LLC, Olea Kiosks Inc., CCM Airports Inc.
What Geographic Markets Are Powering Growth in the Passenger Processing Self-Service Technology Market?
North America was the largest region in the passenger processing self-service technology market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the passenger processing self-service technology market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.
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