Rising Number Of Small And Midsize Businesses (SMB) Fuels Growth In Managed Services Market: Strategic Insights Driving Managed Services Market Momentum in 2025

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What Will the Managed Services Industry Market Size Be by 2025?
The scale of the managed services market has seen robust growth in the past few years. The market size is projected to increase from $290.89 billion in 2024 to $310.95 billion in 2025, corresponding to a compound annual growth rate (CAGR) of 6.9%. Factors contributing to the growth during the historic period include cost efficiency, scalability requirements, emphasis on core competencies, intricacy of IT environments, and globalization.

What's the Long-Term Growth Forecast for the Managed Services Market Size Through 2029?
Over the coming years, the size of the managed services market is predicted to expand significantly, reaching a value of $520.79 billion by 2029, reflecting a compound annual growth rate (CAGR) of 13.8%. This robust growth during the forecast period is attributed to several factors including the increasing complexity of IT environments, a surge in cyber threats, the management of remote workforces, a push for cloud adoption, and a focus on business continuity. Notable trends anticipated during this period entail service customization, a greater emphasis on data analysis and insights, an increased attention to customer experience, compliance management, and growing demands for scalability.

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What Are the Key Growth Drivers Fueling the Managed Services Market Expansion?
The anticipated growth of the managed services market is largely driven by the rise in the number of small and mid-size businesses (SMB). These are enterprises harboring fewer than 100 employees for small businesses and 100 to 999 employees for midsize businesses. To optimize their IT infrastructure, cybersecurity, and network management without the need for extensive technical knowledge, SMBs are turning to managed services. As an illustration, GOV.UK, a government services and information provider in the UK, recorded 5.47 million small businesses and 35,900 medium-sized businesses in October 2022, reflecting an increase from 2021. Thus, the burgeoning number of SMBs is steering the expansion of the managed services market.

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What Are the Key Trends Driving Managed Services Market Growth?
Major corporations active in the managed services market are concentrating their efforts on launching managed services solutions. These solutions aim to aid companies in the effective control of their IT environments, giving them the opportunity to concentrate on their primary functions. Artificial intelligence (AI) is the process of creating computer systems or machinery capable of executing tasks that usually necessitate human intelligence. For example, in July 2024, Happiest Minds Technologies Ltd, a company based in India, rolled out WATCH360, a platform imbued with AI, to simplify the management of IT infrastructure for businesses. The platform, backed by ELLIPSE, benefits from the use of AI and machine learning to deliver real-time insights and automate procedures, consequently improving overall IT efficiency. The service provides 24/7 IT infrastructure management, assuring dependability and continuous assistance. WATCH360 is capable of managing numerous IT elements, such as servers, databases, network and security devices, along with services native to the cloud.

How Is the Managed Services Market Segmented?
The managed services market covered in this report is segmented -

1) By Service Type: Managed Security Services, Managed Network Services, Managed Data Center And IT Infrastructure Services, Managed Communication And Collaboration Services, Managed Mobility Services, Managed Information Services, Other Service Types
2) By Deployment model: Cloud, On-Premises
3) By Organizational Sizes: Large Enterprises, Small And Medium-sized Enterprises (SMEs)
4) By Application: BFSI, IT And Telecom, Retail And Consumer Goods, Manufacturing, Government, Healthcare And Life Sciences, Energy And Utilities, Media And Entertainment, Other Applications

Subsegments:
1) By Managed Security Services: Threat Monitoring and Management, Incident Response, Security Compliance Management
2) By Managed Network Services: Network Monitoring and Management, WAN Optimization, Network Design and Implementation
3) By Managed Data Center and IT Infrastructure Services: Data Center Management, Server Management, Backup and Disaster Recovery
4) By Managed Communication and Collaboration Services: Unified Communication Solutions, Video Conferencing Services, Collaboration Tools Management
5) By Managed Mobility Services: Mobile Device Management (MDM), Mobile Application Management (MAM), Endpoint Security for Mobile Devices
6) By Managed Information Services: Data Analytics and Business Intelligence, Information Governance, Document Management Services
7) By Other Service Types: Managed Print Services, Managed Cloud Services, IT Help Desk and Support Services

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Which Companies Are Leading the Charge in Managed Services Market Innovation?
Major companies operating in the managed services market include Huawei Technologies Co Ltd., Verizon Communications Inc., AT&T Inc., accenture* plc, International Business Machines Corporation (IBM), Deloitte AG, Cisco Systems Inc., Fujitsu Global Limited, Tata Consultancy Services Limited, Ericsson AB, Nokia Corporation, BAE Systems plc, Capgemini SE, NTT DATA Corporation, Cognizant Technology Solutions Corporation, CenturyLink Inc., Infosys Limited, DXC Technology Company, Atos SE (Societe Europeenne de Services Informatiques), Wipro Limited, Rackspace Technology Inc., GTT Communications Inc., HCL Technologies Limited, Microland Limited, Secureworks Inc., Happiest Minds Technologies Limited, Alert Logic Inc., Intact Technology Inc., Business Technology Partners LLP

Which Regions Are Leading the Global Managed Services Market in Revenue?
North America was the largest region in the managed services market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the managed services market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.

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