Increasing Adoption Of Cloud-Based Services Fueling The Growth Of The Market Amid Rising Digital Transformation And Scalable IT Demand: A Significant Driver Propelling The 5G Operations Support System (OSS) Or Business Support System (BSS) Market In 2025

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What Is the 5G Operations Support System (OSS) Or Business Support System (BSS) Market Size and Projected Growth Rate?
The market size for 5G operations support systems (OSS) or business support systems (BSS) has experienced a significant expansion in recent years. The projection indicates an increase from $99.63 billion in 2024 to $114.49 billion in 2025, maintaining a compound annual growth rate (CAGR) of 14.7%. Factors contributing to this growth in the historical period include a rising acceptance of 5G, an uptick in the adoption of digital technologies, an increased concentration on customer experience management, advancing digitization, and a greater adaptation to cloud-based services.The market size for the 5G operations support system (OSS) or business support system (BSS) is predicted to experience swift expansion in the coming years, reaching a value of $195.68 billion by 2029 at a compound annual growth rate (CAGR) of 14.3%. Various factors are contributing to this anticipated growth in the forecast period, including an increased requirement for data-driven decisions, demand for high-speed network connections, a surge in demand for advanced analytics, increasing usage of mobile devices, and a boost in digital transformation efforts. Key trends within the predicted period comprise a transition towards digitalization, the incorporation of artificial intelligence (AI), advancements in AI and machine learning technology, an inclination towards SaaS-based solutions, strategic alliances between companies, and technological improvements.

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What Are the Major Segments in the 5G Operations Support System (OSS) Or Business Support System (BSS) Market?
The 5G operations support system (oss) or business support system (bss) market covered in this report is segmented -

1) By Deployment Mode: On-premises, Cloud
2) By Application: Internet Of Things, Mobile Virtual Network Enabler (MVNE) Or Mobile Virtual Network Operator (MVNO)
3) By Industry Vertical: Information Technology (IT) And Telecommunications, Banking, Financial Services, And Insurance (BFSI), Media and Entertainment, Retail And E-Commerce, Other Industry Verticals

Subsegments:
1) By On-premises: Single-Tenant On-Premises, Multi-Tenant On-Premises, Hybrid On-Premises Solutions
2) By Cloud: Public Cloud, Private Cloud, Hybrid Cloud, Multi-Cloud

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What Are The Driving 5G Operations Support System (OSS) Or Business Support System (BSS) Market Evolution?
The surge in the use of cloud-based services is predicted to stimulate the expansion of the 5G operations support system (OSS) or business support system (BSS) market in the future. Cloud-based services encompass computing resources such as storage, servers, databases, network, and software that are delivered via the internet instead of being hosted on local infrastructure. Rising digital transformation, scaling IT infrastructure requirement, cost-effectiveness, and expanding adoption of remote working and AI-driven applications are contributing to the increased use of cloud-based services. The 5G operations support system (OSS) or business support system (BSS) improves these cloud-based services by facilitating streamlined network automation, real-time data management, and expandable infrastructure, guaranteeing optimized performance and efficient service delivery within the 5G ecology. As reported in January 2025 by AAG IT Support Service, a digital transformation service provider in the US, a global survey with 753 technical and business professionals revealed that 63% of participants extensively utilized cloud services, a rise from 59% in 2021. Thus, the growing adoption of cloud-based services is fueling the expansion of the 5G operations support system (OSS) or business support system (BSS) market.

Which Firms Dominate The 5G Operations Support System (OSS) Or Business Support System (BSS) Market Segments?
Major companies operating in the 5G operations support system (oss) or business support system (bss) market are Samsung Electronics Co. Ltd., ZTE Corporation, Huawei Technologies Co. Ltd., accenture* plc, Cisco Systems Inc., Oracle Corporation, Tata Consultancy Services Limited, Fujitsu Limited, Telefonaktiebolaget LM Ericsson, Nokia Corporation, Tech Mahindra Limited, Juniper Networks Inc., Amdocs Limited, Ciena Corporation, Mavenir Systems Inc., Comarch S.A., Hansen Technologies Limited, Optiva Inc., Cerillion plc, Netcracker Technology Corporation, Subex Limited

What Trends Are Expected to Dominate the 5G Operations Support System (OSS) Or Business Support System (BSS) Market in the Next 5 Years?
Significant companies in the 5G OSS or BSS market are keeping their focus on the development of cutting-edge technologies like multi-cloud environments with the aim to improve network agility, scalability, and ensure smooth integration in hybrid cloud infrastructures, thus guaranteeing optimised performance and service management within the 5G space. Essentially, multi-cloud environments are the application of multiple cloud computing platforms; public, private, or a combination of both, for workload distribution, boosting flexibility, and performance optimisation. For instance, in February 2024, Telefonaktiebolaget LM Ericsson, a firm from Sweden, specializing in telecommunications, introduced new products, solutions, and capabilities for service orchestration and assurance to better enable communication service providers (CSPs). This solution includes AI-powered automation for immediate network optimisation, ensuring uninterrupted service provision and fewer operational difficulties. The platform is well-equipped for multi-cloud environments, conveniently enabling CSPs to roll out services in hybrid cloud infrastructures with increased flexibility and scalability. The platform also provides predictive analytics and automated fault detection, encouraging proactive issue solving and enhanced service reliability.

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Which Is The Largest Region In The 5G Operations Support System (OSS) Or Business Support System (BSS) Market?
North America was the largest region in the 5G operations support system (OSS) or business support system (BSS) market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the 5G operations support system (oss) or business support system (bss) market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.

Frequently Asked Questions:
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