AIcoach.chat and NHS Elect Unlock New Pathways for NHS Professionals with Scalable, Pure Non-Directive AI Coaching

Fresh off the launch of its B2C platform, AIcoach.chat announces results from its successful pilot with NHS Elect, delivering ethical, AI-powered coaching to NHS professionals.

Participants from two NHS Trusts described the AIcoach.chat sessions as "better than most supervision I've had in years" and "surprisingly useful and intuitive," revealing how digital innovation is closing a critical gap in professional development and mental wellbeing support.

Rather than focus solely on numerical outcomes, the pilot's most important success lies in its accessibility and psychological impact:

* Staff using the platform reported greater clarity in career direction, improved communication, and increased resilience, after just one session.

* 90% of users chose coaching topics around constructive leadership and self-awareness, showcasing a deep appetite for reflection and growth.

* Self-assurance and confidence scores rose by 5% post-session, confirming that users felt more capable of tackling challenges and driving progress in their roles.

"Blimey, that was very good! Better than most supervision sessions I've had in many years," reported one user.

"We're proud to be piloting ethical, pure non-directive AI coaching with NHS Elect," said Boas Loeb, founder of AIcoach.chat. "Our platform offers an affordable sparring partner or sounding board for the thousands of NHS staff who currently do not have access to a human coach. AIcoach.chat opens the door to reflection, progress, and personal insight - anytime, anywhere, on their terms."

"I was a bit cynical when approaching AI coaching. But after testing the application and doing our pilot study, we are delighted with the results for frontline staff. In fact, so much so that NHS Elect is now expanding the pilot into a multi-session offering, applying lessons learned to increase its impact," said Darren Leech, Director and Executive Coach, NHS Elect.

The milestone programme marks a turning point in how coaching can be delivered in the public sector at scale, affordably, and without compromising ethical coaching principles.

Addressing a Pressing Need

Recent UK studies show that:
- 74% of UK workers report significant burnout or overwhelm due to work
- Nearly 50% of younger workers say they don't feel comfortable discussing pressures or asking for help, fearing it could impact their careers
- Traditional coaching often costs £4K-£5K per person annually putting it out of reach for many early-career professionals

AIcoach.chat was built to address this head-on, with scalable, accessible, and private support that aligns with how this generation prefers to engage: on demand, without pressure, and with psychological safety.

Key Features & Benefits

* Reflective Intelligence - Smart, human-like questioning designed to spark insight, not give answers
* Mini Breakthroughs - Bite-sized, asynchronous reflections to support daily growth
* Self-Alignment - Prompts and patterns that help users reconnect to their values, goals, and authentic voice
* Fully customized to Personal Cadence - On-demand support that adapts to the user's rhythm, not the other way around
* A Daily Quiet Sparring Partner - A distraction-free space for thinking, challenging, and reframing, not reacting

Karen Flynn
Karen@aicoach.chat

AIcoach.chat is a platform that utilises artificial intelligence to provide pure non-directive coaching conversations and aims to facilitate self-reflection. It is designed to listen, prompt reflection, and adapt to the conversation flow, complementing traditional coaching methods rather than replacing them.

Key Features and Benefits of AIcoach.chat include:

Personalised Coaching:
AIcoach.chat learns about the individual, developing a unique coaching style and plan for each session, remembering goals, actions, insights, and previous conversations.

Customisable Coaching:
The platform can be tailored to specific business contexts and use cases, aligning with company values and goals.

Pure Non-Directive Approach:
AIcoach.chat focuses on empowering individuals to reflect and find their own solutions rather than dictating what to do.

Aggregated Insights:
The platform provides aggregated and anonymised insights into relevant topics and recurring issues, without breaching confidentiality.

Scalable and Cost-Effective:
AIcoach.chat enables businesses to offer coaching to a larger number of employees in a more cost-effective manner.

Complementary to Human Coaches:
AIcoach.chat can be used to augment existing coaching frameworks, allowing human coaches to focus on complex issues while AI handles routine conversations.

Democratising Access to Coaching:
AIcoach.chat makes coaching accessible to more people, regardless of their status or location, by offering affordable and inclusive coaching experiences.

This release was published on openPR.