Healthcare CRM Market Accelerates with Cloud Adoption, Growing at 14.1% CAGR

Allied Market Research recently said "healthcare CRM market by component, application, deployment model, end user, and region: Global Opportunity Analysis and Industry Forecast, 2021-2030," global healthcare CRM market size was valued at $9.7 Billion in 2020, and is projected to reach $36.7 Billion by 2030, growing at a CAGR of 14.1% from 2021 to 2030. In 2020, North America region dominated the global healthcare CRM market accounting for 43.5% share of the market.

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COVID-19 Impact Analysis (Pre & Post) -

• During the Covid-19 pandemic, the number of patients suffering from Covid-19 is increasing rapidly. In order to ensure proper patient management and build an efficient healthcare system, the demand for CRM systems for healthcare has increased.

• Due to the closure of a few public hospitals to avoid cross contamination, the deployment of the health CRM system has been reduced. However, it is wanted after the lockdown.

Focus on the links of customers for health care and combination of intelligence that makes the taste of CRM market. However, no storage and customer information, the first installment value of the CRM software problem is blocking the growth market. On the other hand, the adoption of bring your own device (BYOD) environment and the high performance of CRM software offer new opportunities in the coming years.

Based on the deployment model, the cloud segment gained the largest share in 2020, providing more than three-fourths of the total volume, and is expected to maintain its position during the forecast period. However, this housing segment is expected to show the highest CAGR of 12.0% from 2021 to 2030.

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Important Key Market Players Are -

• Salesforce.Com Inc,
• Microsoft Corporation,
• Oracle Corporation,
• Pegasystems Inc,
• Sage Group Plc,
• SAP SE,
• SugarCRM,
• Zoho Corporation Pvt Ltd,
• Cerner Corporation, and
• Keona Health.

The healthcare customer relationship management market is segmented into infrastructure, deployment type, application, and region. From the equipment, it is divided into software and services. The software segment dominates the market. According to its deployment method, it is divided into on-premise, cloud and hybrid. The cloud segment dominates the market in 2020. Based on application, it is segmented into customer service and support, marketing, CRM analytics, and others. The customer service and support sector dominate the market in 2020. Based on the end user, it is segmented into healthcare providers and healthcare providers. The healthcare sector released its earnings in 2020.

Key Findings of The Study -

• The report provides an extensive analysis of the current and emerging global healthcare CRM market trends and dynamics.
• By component, the software segment dominated the market, in terms of revenue in 2020, and the services segment is projected to grow at a CAGR of 14.8% during the forecast period.
• By application, the customer service & support segment registered highest growth in the global market in 2020.

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Geographic Segments Covered in the Report -

The Healthcare CRM Market report provides information about the market area, which is further subdivided into sub-regions and countries/regions. In addition to the market share in each country and sub-region, this chapter of this report also contains information on profit opportunities. This chapter of the report mentions the market share and growth rate of each region, country, and sub-region during the estimated period.

• North America (USA and Canada)

• Europe (UK, Germany, France and the rest of Europe)

• Asia Pacific (China, Japan, India, and the rest of the Asia Pacific region)

• Latin America (Brazil, Mexico, and the rest of Latin America)

• Middle East and Africa (GCC and rest of the Middle East and Africa)

Frequently Asked Questions?

Q1. What is the total market value of Global healthcare CRM market?

Q2. Which market holds the maximum market share of the Global healthcare CRM market?

Q3. What will be global healthcare CRM market growth in 2030?

Q4. What are the key trends in the Global healthcare CRM market?

Q5. What are the key growth strategies of Global healthcare CRM industry players?

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