Fusion Informatics Expands Agentic AI Services to Accelerate SMB Digital Transformation

[California], [04.14.2025] - Fusion Informatics, a leading digital transformation partner, has announced the expansion of its Agentic AI services, specifically tailored to help Small and Mid-sized Businesses (SMBs) automate operations, reduce costs, and unlock new levels of efficiency. As SMBs increasingly seek smarter, faster, and scalable solutions, Fusion's enhanced AI offerings are designed to bridge the technology gap and propel them into the future.

Agentic AI: Redefining How SMBs Operate
Agentic AI-autonomous AI agents that can think, act, and learn-are rapidly becoming game-changers in the digital space. These AI agents handle complex tasks, make contextual decisions, and continuously improve over time. From managing repetitive workflows to handling real-time customer interactions, Agentic AI empowers SMBs to streamline operations with minimal human intervention.

"At Fusion Informatics, we believe that Agentic AI can democratize digital transformation, especially for SMBs that traditionally lacked access to enterprise-grade AI tools," said Ashesh Shah, CEO of Fusion Informatics. "With our expanded services, we aim to help SMBs automate intelligently, scale faster, and innovate confidently in competitive markets."

Streamlining Business Operations with AI Agents

Fusion Informatics' Agentic AI platform is designed to optimize and automate essential business functions, giving SMBs the tools to enhance performance without overextending their resources. These AI agents improve end-to-end workflows with the following capabilities:

• Customer Experience: AI agents deliver faster, personalized responses, manage support queries 24/7, and enhance satisfaction with consistent service across channels.
• Operational Excellence: Intelligent process automation reduces human errors, speeds up execution, and ensures consistent quality across departments.
• Accounting & Accounts Receivable: AI agents simplify invoice processing, track due payments, send automated reminders, and reduce outstanding receivables.
• Quotation & Sales Assistance: From generating tailored quotes to managing follow-ups, AI agents accelerate the sales cycle and boost conversion rates.
• Marketing Automation: AI agents personalize outreach campaigns, manage digital content, and track user engagement for better ROI.
• Inventory & Supply Chain: Real-time demand forecasting, stock alerts, and automated procurement help prevent overstocking or delays.
• By unifying these critical areas, Fusion's Agentic AI services help SMBs streamline operations, reduce costs, and drive measurable business growth.

These capabilities empower SMBs to operate leaner and smarter, without hiring large support teams or investing in multiple software tools.

Agentic AI for Professional Services
Fusion is also focusing on Agentic AI applications in professional services, enabling businesses like legal firms, consultancies, and HR service providers to automate:

• Proposal generation
• Client communication and reporting
• Data classification and document summarization

Why SMBs Are Embracing Agentic AI Now
The global AI market for SMBs is projected to grow exponentially over the next five years. Cost-effective cloud infrastructure, open-source AI models, and growing competitive pressure are pushing businesses to adopt intelligent automation.

Fusion Informatics' expanded Agentic AI services give SMBs the flexibility to start small and scale fast, whether they are looking to automate a single function or reimagine their entire customer experience.

Key Benefits of Fusion's Agentic AI Services for SMBs:
• Reduced operational costs by up to 40%
• Increased customer satisfaction with 24/7 availability
• Improved decision-making with real-time insights
• Scalable solutions tailored to business growth
•
About Fusion Informatics
With over two decades of experience in AI, software development, and digital transformation, Fusion Informatics has served startups, enterprises, and SMBs across the globe. The company's solutions are trusted by clients in industries like healthcare, retail, manufacturing, professional services, and fintech.

Get Started with Agentic AI
Ready to scale your business with AI-powered automation?
📧 Contact Us: sales@fusioninformatics.com
🌐 Visit: www.fusioninformatics.com

Fusion Informatics Limited
501, New York Plaza,
Bodakdev, Ahmedabad - 380 015
Gujarat, India

Fusion Informatics is a leading software development and consulting company specializing in AI & IoT, helping businesses enhance Customer Experience, achieve Operational Excellence, and drive Digital Transformation.

This release was published on openPR.