IT Robotic Automation Market (RPA Tools and RPA Services) - Industry Analysis, Growth, Trends Forecast 2020

The global IT robotic automation market, valued at US$ 183.1 Mn in 2013, is expected to see strong growth at a CAGR of 60.5% during 2014 to 2020. Over the last decade, robotic automation has transformed the industrial and manufacturing sector. Moreover, automation is soon expected to become a game changing technology in the transformation of IT industry. The notion that robotic software can eliminate the need to offshore and at the same time lead to highly automated efficiency has captured the attention of a large number of IT players, globally. Business process outsourcing (BPO) is one of the key segments in the IT industry where high adoption of robotic process automation is anticipated in the coming two to three years.

The global IT robotic automation market is segmented by types and by geographic regions. The IT robotic automation market encompasses robotic process automation tools and robotic process automation services. In 2013, the robotic process automaton services segment dominated the market, largely supported by the partnership agreements between RPA tool providers and IT service companies.

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The RPA tools providers and service providers have close association with each other and the development of services market largely depends upon the developments in RPA technology. Moreover, high adoption of RPA in the BPO is anticipated to support the market growth in coming five years.

Based on revenues generated from different geographies, North America and Europe were the major contributors to the global IT robotic automation market in 2013. Key companies offering RPA tools see the U.S. as a potential area for the development of RPA technology. The organizations in this region consider robotic software as a valuable technology for automating processes and achieving goals faster. Further, Europe is expected to grow as new countries in “near shore” locations in Europe such as Eastern Europe create new service models based on robots with a support staff of specialist FTEs (Full Time Equivalent). Further, the IT robotic automation market has shown strong growth potential in Asia Pacific led by the developments in India. One of the key players in the market, IPSoft, Inc. has signed partnership agreements with IT service companies in India including Cognizant Technology Solutions and Infosys, Ltd. to implement its RPA technology.

The IT robotic automation market comprises RPA technology providers and RPA service providers. Some of the key technology providers for RPA include Blue Prism, IPSoft, Inc., Be Informed B.V., Appian Corporation, and Automation Anywhere Inc. whereas RPA service providers include Sutherland Global Services, Tata Consultancy Services, Accenture plc, Cognizant Technology Solutions, Infosys Limited, and Hewlett Packard Company. The RPA tool market is moderately concentrated at present however; in line with the rising adoption of RPA technology, new players are expected to enter this market. On the contrary, the RPA service market is fragmented as the large number of IT service companies are using RPA platforms to provide RPA services and offer RPA benefits to their customers.

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