global Unified Communication And Collaboration market to grow at a CAGR of 12.3% during the period 2016-2020.

he global market is gradually experiencing the transition from legacy telephony services and messaging platforms to new UC&C services and platforms. We expect more number of global deployments of UC&C in coming years, driven by growing popularity of applications, such as rich collaboration, mobility, video conferencing, and telepresence. Business process integration and social media communications have become the primary focus of enterprises. Companies seek low-cost solutions, such as BYOD and web real-time communications (WebRTC) to deploy UC&C solutions.
To leverage advances in communication technology and improve collaboration, enterprises integrate real-time communication tools, such as text messaging, video conferencing, voice messaging, and other mobility features. The widespread implementation of UC has made business communications faster, thereby improving business productivity.
Technavios analysts forecast the global UC & C market to grow at a CAGR of 12.3% during the period 2016-2020.

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Covered in this report
The report covers the present scenario and the growth prospects of the global UC & C market for 2016-2020. To calculate the overall market size, we consider the revenue generated through UC&C services, including enterprise telephony, contact center, and enterprise collaboration.

The market is divided into the following segments based on geography:
Americas
APAC
EMEA

Technavio's report, Global Unified Communication and Collaboration (UC&C) Market 2016-2020, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the market landscape and its growth prospects over the coming years. The report also includes a discussion of the key vendors operating in this market.

Key vendors
Avaya
Cisco
IBM
Microsoft

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