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Banking Customer Relationship Management (CRM) Software Market In-Depth Research On Market Size, Trends, Emerging Growth Factors And Forecast To 2033
Banking Customer Relationship Management (CRM) Software Market Size
As per the report, the banking customer relationship management (CRM) software market size has grown rapidly in recent years. It will grow from $13.13 billion in 2023 to $15.40 billion in 2024 at a compound annual growth rate (CAGR) of 17.3%. The banking customer relationship management (CRM) software market size is expected to see rapid growth in the next few years. It will grow to $29.39 billion in 2028 at a compound annual growth rate (CAGR) of 17.5%.
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What Is Driving The Growth Of The Global Banking Customer Relationship Management (CRM) Software Market?
Growth Of Online Banking Boosts Demand For Advanced Banking CRM Software
The growing online banking services are expected to propel the growth of the banking customer relationship management (CRM) software market going forward. Online banking is a convenient and efficient way for customers to manage their finances and perform various banking transactions electronically through their bank's secure online platform. The prominence of online banking is rising due to convenience, security, and easy access to a wide range of financial services. The banking CRM software manages and analyzes customer interactions and data across digital channels, providing enhanced customer service, personalized experiences, and improved operational efficiency.
What Is The Key Trend In The Global Banking Customer Relationship Management (CRM) Software Market?
Integration Of AI For Enhancing The Efficiency Of Transaction Dispute Management
Major companies operating in the banking customer relationship management (CRM) software market are integrating artificial intelligence (AI) to enhance the efficiency of transaction dispute management for banks. Integrating artificial intelligence (AI) into transaction dispute management can significantly boost efficiency for banks by automating the detection and resolution of disputes. AI algorithms analyze transaction data to identify patterns and anomalies, enabling quicker and more accurate identification of fraudulent activities or errors.
How Is The Global Banking Customer Relationship Management (CRM) Software Market Segmented?
The banking customer relationship management (CRM) software market covered in this report is segmented -
1) By Offering: Solution, Services
2) By Deployment Mode: On-Premises, Cloud
3) By Application: Customer Service, Customer Experience Management, Customer Relationship Management (CRM) Analytics, Marketing Automation, Salesforce Automation, Other Applications
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How Is The Competitive Landscape Of The Global Banking Customer Relationship Management (CRM) Software Market?
Major companies operating in the banking customer relationship management (CRM) software market are Microsoft Corporation, Oracle Corporation, Salesforce Inc., Fiserv Inc., Infor Global Solutions, Sage Group, Genesys Cloud Services Inc., HubSpot Inc., Zoho Corporation, Pegasystems Inc., Temenos AG, Acidaes Solutions Private Limited (CRMNEXT), Creatio, SAP SE, Doxim Inc., SugarCRM Inc., Kapture CX, NexJ Systems Inc., Leadsquared Inc., Claritysoft LLC, Liferay Inc.
Contents Of The Global Banking Customer Relationship Management (CRM) Software Market
1. Executive Summary
2. Banking Customer Relationship Management (CRM) Software Market Report Structure
3. Banking Customer Relationship Management (CRM) Software Market Trends And Strategies
4. Banking Customer Relationship Management (CRM) Software Market - Macro Economic Scenario
5. Banking Customer Relationship Management (CRM) Software Market Size And Growth
…..
27. Banking Customer Relationship Management (CRM) Software Market Competitor Landscape And Company Profiles
28. Key Mergers And Acquisitions
29. Future Outlook and Potential Analysis
30. Appendix
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