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Selling CRM: It's What's Below the Tip of the Iceberg That Matters Most

02-27-2024 08:37 AM CET | IT, New Media & Software

Press release from: Stafford

Selling CRM: It's What's Below the Tip of the Iceberg That Matters

FOR IMMEDIATE RELEASE
New Book Uncovers the Hidden Secrets of Successful Selling in the Age of Tech Automation

Evergreen, CO - 02/26/2024 - In today's competitive landscape, traditional sales methodologies often fall short. While logic and targeted conversations are crucial, Jim Stafford, a sales veteran with over 25 years of experience, argues that emotions hold the key to truly unlocking success.

Stafford's groundbreaking book, "Selling CRM: It's What's Below the Tip of the Iceberg That Matters Most," dives deep into the often-overlooked factors that influence buying decisions, drawing upon his extensive experience in the CRM industry.

Key points of the book include:

The "Iceberg of Decision-Making": Only 30% of the tech decision-making process is visible above the surface, while the crucial 70% lies beneath, driven by emotions like trust, empathy, and likeability.

- Emotional Selling Techniques: The book delves into practical strategies for building emotional connections, navigating the buyer journey with emotional intelligence, and tailoring approaches for diverse customer personas.

- The ENGAGE Sales Methodology: This unique framework, introduced in the book, equips sales professionals with a practical model for fostering consultative selling and fostering human connection throughout the sales cycle.

"The Iceberg" is a valuable resource for:

- Sales professionals in the tech industry, particularly those specializing in CRM and CX

- Business development and customer success managers

- Sales engineers seeking alignment with sales representatives

- Product marketers aiming to develop effective go-to-market strategies

Stafford's innovative approach goes beyond transactional interactions, empowering sales professionals to transform CRM selling into a transformational experience that unlocks the full potential of client relationships.

"Sales and go-to-market professionals seeking to forge deeper, more meaningful customer connections will find 'The Iceberg' an invaluable resource. Packed with real-world case studies, industry-specific examples, and data-driven insights, the book equips readers with the tools to navigate the complex emotional landscape of the modern sales journey."

- Jim Stafford, Author of "Selling CRM: It's What's Below the Tip of the Iceberg That Matters Most."

https://www.amazon.com/dp/B0CVR29L9N

Contact: James Stafford, Author, Staffordjrs@gmail.com

James R. Stafford
5348 Evergreen Heights Dr.
Evergreen, CO 80439

With over two decades of experience driving growth for leading CRM, AI, and Data platforms, James Stafford brings a results-oriented perspective to elevating sales impact.

Having secured record-setting partnership wins with global Fortune 100 companies, James leverages his mastery of emotional intelligence and technical fluency to convert stalled aspirations into transformative outcomes.

James, a former Oracle and IBM executive, played a key role in commercializing AI. He spearheaded innovations that facilitated the adoption of AI capabilities across various groups, including marketing, sales, and service teams within many companies. His impressive track record demonstrates his ability to lead diverse teams toward success and unity.

James' passion for unveiling organizational greatness stems from directly engaging C-level visionaries throughout high-stakes buying journeys as a sales leader. By decoding unspoken reluctance through artful listening while painting inspirational pictures of growth, he invites partners to traverse new frontiers together.

With decades of tenure cultivating CX insights across healthcare, finance, tech, and manufacturing, James guides with the credibility of applied experience combined with the dynamism of continual learning. As a certified AI expert and M.A. economist, he leads through perceptive emotional intuition and strategic reasoning alike.

Equipped at the intersection of relationship capabilities and technological mastery, James translates obstacles into springboards, helping ambitious professionals and teams excel beyond limits once accepted as intractable barriers. He stands ready to unleash your full potential.

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