Press release
Helpdesk Automation Market To Grow at a CAGR of 32.1% During 2023-2028 | IMARC Group
According to the latest report by IMARC Group, titled "Helpdesk Automation Market: Global Industry Trends, Share, Size, Growth, Opportunity and Forecast 2023-2028," the global helpdesk automation market size reached US$ 6.3 Billion in 2022. Looking forward, IMARC Group expects the market to reach US$ 33.7 Billion by 2028, exhibiting a growth rate (CAGR) of 32.1% during 2023-2028.Get Sample Copy of Report at - https://www.imarcgroup.com/helpdesk-automation-market/requestsample
Helpdesk Automation Market Trends:
The global market is primarily driven by the increasing need for efficient customer service solutions. In line with this, the ability of these automated systems to reduce operational costs is providing an impetus to the market. Moreover, the integration capability with existing Customer Relationship Management (CRM) platforms acts as a significant growth-inducing factor. In addition to this, escalating customer expectations for rapid query resolution necessitate investments in such systems. Besides this, the system's scalability makes it suitable for organizations of various sizes, thus creating more opportunities in the market.
Also, the growing use of data analytics for personalized customer interactions is positively impacting the market. The market is further propelled by the need for companies to adhere to regulatory compliance in data handling. Apart from this, advancements in artificial intelligence and machine learning technologies are fueling market growth. Some other factors contributing to the market include the increasing reliance on cloud-based solutions, the importance of retaining customer loyalty, and extensive R&D activities.
Helpdesk Automation Market Overview:
Helpdesk automation refers to the application of technology to streamline and optimize the customer service process in an organization. It encompasses the use of software solutions that integrate artificial intelligence, machine learning, and data analytics to assist human agents in managing customer queries, complaints, and requests. This technology often includes features like ticket routing, automated responses, and performance analytics. Its chief advantages include efficiency in query resolution, improved customer satisfaction, and significant reductions in operational costs.
Explore the Full Report with Charts, Table of Contents, and List of Figures: https://www.imarcgroup.com/helpdesk-automation-market
Competitive Landscape with Key Players:
• Atlassian Pty Ltd
• AXIOS SYSTEMS PLC
• BMC Software, Inc
• Broadcom, Inc
• Ivanti, Inc
• HappyFox Inc
• Resolve Systems
• LLC
• ServiceNow, Inc.
• Sunrise Software Limited
• SunView Software
• Vision Helpdesk
Key Market Segmentation:
Breakup by Product Type:
• Incident Management Systems
• Knowledge-Based Systems
• Self-service Reset Password
• Others
Breakup by Deployment:
• Cloud Hosted
• On-premise
Breakup by Organization Type:
• Large Enterprises
• Small and Medium Enterprises
Breakup by Vertical:
• IT and Telecom
• BFSI
• Government
• Education
• Healthcare
• Manufacturing
• Automotive
• Retail
• Others
Breakup by Region:
• North America (United States, Canada)
• Europe (Germany, France, United Kingdom, Italy, Spain, Others)
• Asia Pacific (China, Japan, India, Australia, Indonesia, Korea, Others)
• Latin America (Brazil, Mexico, Others)
• Middle East and Africa (United Arab Emirates, Saudi Arabia, Qatar, Iraq, Other)
Key Highlights of the Report:
• Market Performance
• Market Outlook
• Porter's Five Forces Analysis
• Market Drivers and Success Factors
• SWOT Analysis
• Value Chain
• Comprehensive Mapping of the Competitive Landscape
Note: If you need specific information that is not currently within the scope of the report, we can provide it to you as a part of the customization.
Browse More Research Reports:
• https://www.einnews.com/pr_news/646051885/interior-car-accessories-market-to-reach-us-309-2-billion-by-2028
• https://www.einpresswire.com/article/671945244/automotive-glass-market-to-worth-us-27-6-billion-by-2032-with-a-5-4-cagr-imarc-group
Contact Us:
IMARC Group
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Email: Sales@imarcgroup.com
Tel No:(D) +91 120 433 0800
Americas:- +1 631 791 1145 | Africa and Europe :- +44-702-409-7331 | Asia: +91-120-433-0800, +91-120-433-0800
About Us:
IMARC Group is a leading market research company that offers management strategy and market research worldwide. We partner with clients in all sectors and regions to identify their highest-value opportunities, address their most critical challenges, and transform their businesses.
IMARC's information products include major market, scientific, economic and technological developments for business leaders in pharmaceutical, industrial, and high technology organizations. Market forecasts and industry analysis for biotechnology, advanced materials, pharmaceuticals, food and beverage, travel and tourism, nanotechnology and novel processing methods are at the top of the company's expertise.
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