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Speech Analytics Global Market By Enterprise Size, By Application, By Deployment, By Industry Vertical, By Regional Outlook And Forecast 2023-2032 | NICE Ltd., Verint, Avaya Holdings Corporation, OpenText, Genesys
Speech Analytics Market
Speech Analytics Market Size, Growth Rate, And Forecast
The global speech analytics market size grew from $2.13 billion in 2022 to $2.64 billion in 2023 at a compound annual growth rate (CAGR) of 24.0%. The Russia-Ukraine war disrupted the chances of global economic recovery from the COVID-19 pandemic, at least in the short term. The war between these two countries has led to economic sanctions on multiple countries, a surge in commodity prices, and supply chain disruptions, causing inflation across goods and services and affecting many markets across the globe. The speech analytics market size is expected to grow to $6.34 billion in 2027 at a CAGR of 24.5%.
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Speech Analytics Market Drivers
The high adoption of speech analytics by companies is significantly driving the growth of the speech analytics market. Since speech analytics help in problem identification, customer experience enhancement as well as sentiment analysis, companies across various industrial segments are adopting speech analytics rapidly.
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Speech Analytics Market Segments
• By Components: Solutions, Services
• By Deployment Mode: Cloud, On-premises
• By Organization Size: Large enterprises, Small and Medium-Sized Enterprises (SMEs)
• By Applications: Customer Experience Management, Call Monitoring and Summarization, Agent Performance Monitoring, Sales and Marketing Management, Risk and Compliance Management, Sentiment Analysis
• By Vertical: Banking Finance Services and Insurance (BFSI), IT and Telecom, Media and Entertainment, Retail and eCommerce, Travel and Hospitality, Government and Defence, Healthcare and life sciences, Other Verticals
• By Geography: Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa. North America was the largest region in the Speech Analytics market.
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Speech Analytics Market Key Players
Major competitors in the Speech Analytics market include NICE Ltd., Verint, Avaya Holdings Corporation, OpenText, Genesys, Calabrio Inc., Clarabridge, Castel Communications, VoiceBase, Google, Vonage, Micro Focus, Zoom International, Almawave, Talkdesk, Alvaria, and Hewlett Packard Enterprise Company.
The Business Research Company's "Global Speech Analytics Market Report 2023" is a comprehensive report of the market, covering over 60 geographies and high-level market segmentation per geography. The section on regional and country breakdowns examines the market in each geography as well as market size by region and country. Furthermore, it evaluates the market's historical and projected growth and identifies significant trends and strategies that businesses can use to expand their operations.
The Table of Content for The Speech Analytics Market Include:
1. Executive Summary
2. Speech Analytics Market Characteristics
3. Speech Analytics Market Trends And Strategies
4. Speech Analytics Market - Macro Economic Scenario
5. Speech Analytics Market Size And Growth
.....
26. Africa Speech Analytics Market
27. Speech Analytics Market Competitive Landscape And Company Profiles
28. Key Mergers And Acquisitions In The Speech Analytics Market
29. Speech Analytics Market Future Outlook and Potential Analysis
30. Appendix
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