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Call Center News Source Updated Daily

The call center industry changes like the weather. From day to day one never knows if their center will be closed down, outsourced or even if they are expanding.

Dallas, TX - 1/13/2006 - News flash, the call center industry is on the move again. With so much information and so many places to get it from, it's no wonder people get overwhelmed. Information overload for sure, well not really.

News is vital in any industry. If you have the news then you're one step ahead. That is why I am pleased to announce the most recent addition to (

Last week added news feeds to their call center portal and membership site. But the difference is that their system saves the daily news as a new page in the archives directory. This allows it's members and visitors to have all the news about the call center industry in one place.

If you missed a day, you can find it at Our project coordinator, Jenny Kerwin, commented, "we received feedback from our subscribers and visitors and took action." "By adding this solution, call center professionals can come to our call center cafe sit down have some java and catch-up on their news."

"With this addition, commented Greg Meares, our members and visitors can stay informed by going to one place. This saves them time and we all know that call center professionals need more time. We found a great software program ( that pretty much handles all the work for us in the background and provides up to the minute news while archiving the old news and creating an additional webpage.

Stop by ( to read the news and if you missed yesterday's, you can find it here. Bring a cup of your favorite jo.

Greg Meares and Jenny Kerwin are publishers for the portal. They have 35 years combined in the industry and their site caters to call center supervisors, managers, directors and Vice Presidents. You can find topics on Quality, Training, Workforce Administration, Operations and employee motivation

Contact Greg Meares for more insights into this topic. Direct line: (972) 382-4559 Email: Other helpful information regarding the can be found at:

For More Information Contact:

Greg Meares

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