openPR Logo
Press release

itSM Solutions LLC announces “How to” ITSM Implementation Workshops

09-11-2007 11:52 AM CET | IT, New Media & Software

Press release from: itSM Solutions LLC

9/10/07 (Lexington, North Carolina) - A trusted source for IT Service Management (ITSM) training and accredited ITIL® certification programs, itSM Solutions LLC today announced a series of “how to” implementation workshops designed to help IT organizations:

• Create actionable ITSM plans using well accepted best practice frameworks, methods and standards
• Integrate these plans into a multi-source IT service delivery environment
• Operate as a service provider integrated into the enterprise or mission value network

“Many IT organizations spend thousands of dollars on consulting and training programs only to discover they still lack the skills to get the job done”, said Dave Nichols President & CEO of itSM Solutions. “Our implementation workshops were created to provide the ’how to‘ guidance IT organizations need to create, integrate and operate their ITSM programs,” Nichols said.

At the center of the workshops are the itSM Solutions Process Guides. These process guides, built by a team of IT professionals with years of hands-on ITSM experience, provide the structured guidance IT organizations need to plan, design, implement, operate and optimize an ITSM program. Implementation workshops include:

ITSM Executive Workshop: How to Succeed with ITIL

ITSM Support & Restore Implementation Workshop:
(Service Desk, (Incident and Problem Management)

ITSM Release & Control Implementation Workshop:
(Change, Configuration & Release Management)

ITSM Agree & Define Implementation Workshop:
(Service Level & Financial Management)

ITSM Plan & Improve Implementation Workshop:
(Availability, Capacity & Continuity Management)

Tarrant County, one of the fastest growing urban counties in Texas and the United States, with a reputation for integrating innovative IT programs to streamline traditional government services, recently completed three of the five ITSM workshops. “Tarrant County’s IT organization, like many others, has assembled a team to build and maintain our ITSM program from within”, said Jan Allred, Tarrant’s ITSM Project Manager. “itSM Solutions workshops provided us with the skills and structured guidance we needed to successfully move our ITSM program forward.”

This series of “how to” implementation workshops is available immediately. Pricing can be obtained by contacting the itSM Solutions sales department at 617-532-0710.

Rick Lemieux
itSM Solutions LLC
31 South Talbert Boulevard #295
Lexington, NC 27292
617-532-0710
www.itsmsolutions.com

About itSM Solutions LLC
Founded in 2002, itSM Solutions™ LLC is a content development company specializing in helping IT organizations acquire the skills, certifications and support services to plan, design, implement, operate, and optimize their ITSM programs. itSM Solutions is also the founding member of the Open itSM Solutions™ Alliance, the first independent network of ITSM training and service providers focused on delivering IT Service Lifecycle Management (ITSLM) solutions built around the Open itSM Solutions Reference model. The Open itSM Solutions reference model is a unique and effective approach for the integration of well accepted ITSM frameworks, methods, and standards into the enterprise or mission value chain.

This release was published on openPR.

Permanent link to this press release:

Copy
Please set a link in the press area of your homepage to this press release on openPR. openPR disclaims liability for any content contained in this release.

You can edit or delete your press release itSM Solutions LLC announces “How to” ITSM Implementation Workshops here

News-ID: 27833 • Views:

More Releases for Management

Water Network Management, Water Network Management trends, Water Network Managem …
MarketStudyReport.com adds a new 2018-2023 Global Water Network Management Market Report focuses on the major drivers and restraints for the global key players providing analysis of the market share, segmentation, revenue forecasts and geographic regions of the market. This report presents a comprehensive overview, market shares, and growth opportunities of by Water Network Management product type, application, key manufacturers and key regions. Over the next five years, Water Network Management will
Cloud Project Portfolio Management Market Report 2018: Segmentation by Applicati …
Global Cloud Project Portfolio Management market research report provides company profile for CA Technologies (New York, U.S.), HPE (California, U.S.), Changepoint Corporation (Richmond Hill, Ontario), Clarizen, Inc. (California, U.S.), Microsoft Corporation (Washington, U.S.) and Others. This market study includes data about consumer perspective, comprehensive analysis, statistics, market share, company performances (Stocks), historical analysis 2012 to 2017, market forecast 2018 to 2025 in terms of volume, revenue, YOY growth rate, and
Prescriptive analytics Market Outlook 2025 focus On: Risk Management, Operation …
A detailed market study on "Global Prescriptive analytics Market" examines the performance of the Prescriptive analytics Market. It encloses an in-depth Research of the Prescriptive analytics Market state and the competitive landscape globally. This report analyzes the potential of Prescriptive analytics Market in the present and the future prospects from various prospective in detail. Get Free Sample Report@ https://databridgemarketresearch.com/request-a-sample/?dbmr=global-prescriptive-analytics-market Prescriptive analytics market accounted for USD 1.20 billion growing at a CAGR of
Facility Management Market Solutions & Services (Real Estate & Lease Management, …
ReportsWeb.com added “Global Facility Management Market to 2025” to its vast collection of research Database. The report classifies the global Facility Management Market in a precise manner to offer detailed insights into the aspects responsible for augmenting as well as restraining market growth. Facility Management is an essential part which handles all functions related to enterprise and helps in streaming all the operations with reducing cost. Managing life cycle management of
Worldwide Current Trend and Future Growth Telecom Expense Management Market by S …
“Telecom Expense Management (TEM) report is a pin point market guide. This report includes Past, Present and QY Reaserch Market Trends Reviews based on both output/volume and revenue and giving the reader an atomistic view of the industry.” The report for Global Telecom Expense Management (TEM) Market of Market Research Future comprises of extensive primary research along with the detailed analysis of qualitative as well as quantitative aspects by various industry
Telecom Expense Management Market Analysis For Financial Management, Order Manag …
The telecom expense management (TEM) market report provides analysis for the period 2014–2024, wherein the period from 2016 to 2024 is the forecast period and 2015 is the base year. The report covers all the major trends and technologies playing a key role in telecom expense management market growth over the forecast period. It also highlights the drivers, restraints, and opportunities expected to influence the market’s growth during the said