Customer Relationship Management Market (CRM) Size, Share, Growth, Report and Forecast to 2022-2027 | IMARC Group
Customer relationship management (CRM) refers to a combination of strategies and software used by organizations to monitor relationships and interactions with customers. It compiles data from different communication channels, including a company's website, telephone, email, live chat, marketing materials, and social media. It also assists in identifying sales opportunities, maintaining a record of service issues or complaints, and managing marketing campaigns. Owing to these properties, CRM tools are widely employed across banking, financial services, and insurance (BFSI), retail, healthcare, government, telecommunications, and education industries.
Request a Free PDF Sample for more detailed market insights: https://www.imarcgroup.com/customer-relationship-management-market/requestsample
Note: We are regularly tracking the direct effect of COVID-19 on the market, along with the indirect influence of associated industries. These observations will be integrated into the report.
Customer Relationship Management Market Trends and Drivers:
The market is primarily driven by the escalating demand for automated customer engagement solutions that improve customer retention and acquisition. In addition, the rising usage of social media platforms by individuals to interact with brands represents another major growth-inducing factor.
Besides this, due to the sudden coronavirus disease (COVID-19) outbreak, employees are widely adopting work-from-home (WFH) practices. As a result, organizations are using CRM solutions to interact with customers effectively in a remote-working environment. This, coupled with the shifting preferences from push marketing to pull marketing, is positively influencing the market growth.
Moreover, key players are integrating advanced technologies, such as the Internet of Things (IoT), artificial intelligence (AI), and big data with CRM solutions, which is also creating a favorable market outlook across the globe.
Global Customer Relationship Management Market 2022-2027 Analysis and Segmentation:
The competitive landscape of the market has been studied in the report with the detailed profiles of the key players operating in the market.
Adobe Inc., Cisco Systems Inc., Insightly Inc., International Business Machines Corporation, Microsoft Corporation, Oracle Corporation, Pegasystems Inc., Ramco Systems Limited, Sage Group plc, Salesforce.com Inc., SAP SE, SugarCRM Inc. and Zoho Corporation Private Limited.
Ask Analyst for Customization and Explore Full Report with TOC & List of Figure: https://www.imarcgroup.com/customer-relationship-management-market
The report has segmented the market on the basis of region, component, deployment mode, organization size, application and industry vertical.
Breakup by Component:
Breakup by Deployment Mode:
Breakup by Organization Size:
• Small and Medium-sized Enterprises
• Large Enterprises
Breakup by Application:
• Customer Service
• Customer Experience Management
• CRM Analytics
• Marketing Automation
• Salesforce Automation
Breakup by Industry Vertical:
• IT and Telecom
• Discrete Manufacturing
• Government and Education
Breakup by Region:
• North America: (United States, Canada)
• Asia Pacific: (China, Japan,India, South Korea, Australia, Indonesia, Others)
• Europe: (Germany, France,United Kingdom, Italy, Spain, Russia, Others)
• Latin America: (Brazil, Mexico, Others)
• Middle East and Africa
If you want latest primary and secondary data (2022-2027) with Cost Module, Business Strategy, Distribution Channel, etc. Click request free sample report, published report will be delivered to you in PDF format via email within 24 to 48 hours of receiving full payment.
Key highlights of the report:
• Market Performance (2016-2021)
• Market Outlook (2022- 2027)
• Porter's Five Forces Analysis
• Market Drivers and Success Factors
• SWOT Analysis
• Value Chain
• Comprehensive Mapping of the Competitive Landscape
If you need specific information that is not currently within the scope of the report, we can provide it to you as a part of the customization.
Also, Read Latest Research Reports by IMARC Group:
Medical Tubing Market Report 2022-2027 : https://www.imarcgroup.com/medical-tubing-market
Fruit Powder Market Report 2022-2027 : https://www.imarcgroup.com/fruit-powder-market
Booster Compressor Market Report 2022-2027 : https://www.imarcgroup.com/booster-compressor-market
Veterinary Molecular Diagnostics Market Report 2022-2027 : https://www.imarcgroup.com/veterinary-molecular-diagnostics-market
Macular Degeneration Treatment Market Report 2022-2027 : https://www.imarcgroup.com/macular-degeneration-treatment-market
IMARC Services Private Limited.
30 N Gould St Ste R
Sheridan, WY 82801 USA - Wyoming
Tel No:(D) +91 120 433 0800
Americas:- +1 631 791 1145 | Africa and Europe :- +44-702-409-7331 | Asia: +91-120-433-0800, +91-120-433-0800
IMARC Group is a leading market research company that offers management strategy and market research worldwide. We partner with clients in all sectors and regions to identify their highest-value opportunities, address their most critical challenges, and transform their businesses.
IMARC's information products include major market, scientific, economic and technological developments for business leaders in pharmaceutical, industrial, and high technology organizations. Market forecasts and industry analysis for biotechnology, advanced materials, pharmaceuticals, food and beverage, travel and tourism, nanotechnology and novel processing methods are at the top of the company's expertise.
This release was published on openPR.
Permanent link to this press release:
Please set a link in the press area of your homepage to this press release on openPR. openPR disclaims liability for any content contained in this release.
You can edit or delete your press release Customer Relationship Management Market (CRM) Size, Share, Growth, Report and Forecast to 2022-2027 | IMARC Group here
News-ID: 2637946 • Views: 604
More Releases from IMARC Group
India Facade Market Report, Industry Demand and Growth Forecast 2023-2028
IMARC Group, a leading market research company, has recently releases report titled "India Facade Market: Industry Trends, Share, Size, Growth, Opportunity and Forecast 2023-2028." The study provides a detailed analysis of the industry, including the India facade market share, size, trends, and growth forecasts. The report also includes competitor and regional analysis and highlights the latest advancements in the market. Report Highlights How Big is the India Facade Market? The India facade
Acne Drugs Market Share, Trends, Size, Analysis and Forecast 2023-2028
IMARC Group, a leading market research company, has recently releases report titled, " Acne Drugs Market: Global Industry Trends, Share, Size, Growth, Opportunity and Forecast 2023-2028 ", The study provides a detailed analysis of the industry, including the global acne drugs market growth , share, size and trends forecasts. The report also includes competitor and regional analysis and highlights the latest advances in the market. Report Highlights: How big is the acne
Rainwear Market Size, Share, Trends, Growth and Forecast 2023-2028
IMARC Group, a leading market research company, has recently releases report titled, "Rainwear Market: Global Industry Trends, Share, Size, Growth, Opportunity and Forecast 2023-2028", The study provides a detailed analysis of the industry, including the global rainwear market size, share, trends, and growth forecasts. The report also includes competitor and regional analysis and highlights the latest advancements in the market. Report Highlights: How big is the rainwear market? The global rainwear market size
Metabolomics Market Size, Share, Trends, Growth and Forecast 2023-2028
IMARC Group, a leading market research company, has recently releases report titled, "Metabolomics Market: Global Industry Trends, Share, Size, Growth, Opportunity and Forecast 2023-2028" The study provides a detailed analysis of the industry, including the global metabolomics market size, share, trends, and growth forecasts. The report also includes competitor and regional analysis and highlights the latest advancements in the market. Report Highlights: How big is the metabolomics market? The global metabolomics market size
More Releases for CRM
Online CRM Tools Market 2022: Analysis by Top Key Players - HubSpot CRM, Zoho CR …
Online CRM Tools Market Scope and Overview 2022 This report presents an overview of the global Online CRM Tools industry, including its definition and purpose, application, manufacturing technology, industry chain structure, and major regions. The study also provides a detailed analysis on the various factors affecting the growth of the Online CRM Tools market, such as the development trends of products, key vendors, areas of innovation and major R&D activities in
Hotel CRM Software Market: 3 Bold Projections for 2020 | Claritysoft, Infusionso …
The Latest research study released by HTF MI “Global Hotel CRM Software Market” with 100+ pages of analysis on business Strategy taken up by key and emerging industry players and delivers know how of the current market development, landscape, technologies, drivers, opportunities, market viewpoint and status. Understanding the segments helps in identifying the importance of different factors that aid the market growth. Some of the Major Companies covered in this
Restaurant CRM Market SWOT Analysis & Key Business Strategies by Leading Industr …
Restaurant CRM Market provide an comprehensive review of technological advancement, Market size, growth, and share, trends, consumption, segments, application and Forecast 2025 and that report offers a brief knowledge of software that detects or causes a change through the direct monitoring and/or control of physical devices, processes and events in the enterprise. Get Sample Copy of this Report - https://www.orianresearch.com/request-sample/1353698 Market Overview: The Global Restaurant CRM market 2019 research provides a
CRM Market Outlook 2019| HubSpot CRM, Salesforce CRM, Freshsales, Pipedrive, Zoh …
The report begins with an ‘Introduction' section providing an overall view regarding CRM, how CRM benefits an organization and a representation of basic CRM framework showing its operation. It highlights some of the essential features of an ideal CRM solution in the ‘Features of an Ideal CRM' sub-section. The primary modules and types of CRM are discussed along with special emphasis on Social CRM. The section closes with CRM adoption
Hotel CRM Software Market Research Report 2026 With Top Key Players- Salesforce. …
The Global Hotel CRM Software Market 2019 describes an in-depth study of the market aspects such as current size of the industry, consumer demands, futuristic growth opportunities, and prevailing trends & the dynamic view of the market which has different perspectives this report reviews about the technologies, which can help to scale up the growth of the businesses in the near future. The global Hotel CRM Software Market to grow at
Online CRM Software Market is expected to Grow Owing to Rise in Strategic CRM, O …
A new market assessment report titled “Global Online CRM Software Market – Growth, Future Scenarios, and Competitive Analysis, 2018 – 2023”. The market study provides an extensive understanding of the present-day and forthcoming stages of the industry market based on factors such as major sought-after events, research ingenuities, management stratagems, market drivers, challenges and visions and all-encompassing industry subdivision and regional distribution. CRM remains for Customer Relationship Management. In an