OMNINET proudly announces PinkVERIFY 2011 certification!

Eckental, Germany - OMNINET announces that OMNITRACKER IT Service Management Center v5 has successfully passed PinkVERIFY 2011, an internationally recognized IT Service Management (ITSM) tool suite assessment service. On top of that ITSM Center v5 also receives the ISS Bronze Level endorsement by APM Group.

A total of nine ITSM processes have been assessed, which are:
• Incident Management
• Problem Management
• Service Asset and Configuration Management
• Request Fulfillment
• Event Management
• Knowledge Management
• Change Management
• Service Catalog Management
• Service Level Management

“We're delighted that OMNINET continues to demonstrate full commitment to the ITIL framework. If proof were needed, just check out the 9 core IT service management processes in OMNITRACKER ITSM Center v5 that have now passed the PinkVERIFY 2011 certification. Congratulations to the OMNINET team!” - David Ratcliffe, President Pink Elephant

Triple awarded
OMNITRACKER ITSM Center v5 has now been awarded by the following endorsements:
1. PinkVERIFY 2011 (9 processes)
2. ISS Swirl, Bronze Level Compliant
3. SERVIEW CertifiedTool

Pink Elephant
Founded over thirty years ago, Pink Elephant is a leading provider of IT Service Management best practice services. Pink Elephant has grown into an international Consulting organization, with offices all over the world.

OMNINET
OMNINET is a leading supplier of software solutions in Europe and Russia (CIS) for automating IT services based on the recommendations of ITIL. The company was founded in 1995 in Germany and has subsidiaries in Austria, Belgium, the Netherlands, Switzerland, the USA and Russia. Our customers include several hundred prestigious and internationally-oriented companies, including Siemens, Union Investment, German Telecom, T-Systems, Daimler and many more.

OMNINET GmbH
Dr.-Otto-Leich-Str. 3
90542 Eckental
Germany

This release was published on openPR.