Customer Experience Management Market Size, Landscape, Industry Analysis, Business Outlook, Current and Future Growth By 2028 Leading Key Players: MindTouch, Inc., Segment.io, Inc., Amperity, InMoment, Sprinklr, Nokia Corporation

The latest update of the Customer Experience Management Market Report provides valuable insights into market developments, opportunities, activities demonstrated by industry players and market size with geographic trends. The report covers the detailed business overview of the major and emerging players, size, share and growth factors. This report discusses the innovative concepts of major key players, the current state of the industry, and the SWOT analysis that will help the organization to identify the strengths, weaknesses, opportunities and threats related to business competition. Further, the report provides comprehensive research analysis of key segments with the history of market development, new product offerings, and the latest news on the global market status.

𝐖𝐡𝐚𝐭 𝐝𝐨𝐞𝐬 𝐭𝐡𝐞 𝐑𝐞𝐩𝐨𝐫𝐭 𝐈𝐧𝐜𝐥𝐮𝐝𝐞?

The Customer Experience Management Market report includes quantitative and qualitative analysis of several factors such as the key drivers and restraints that will impact growth. Additionally, the report provides insights into the regional analysis that covers different regions, which are contributing to the growth of the market. It includes the competitive landscape that involves the leading companies and the adoption of strategies by them to introduce new products, announce partnerships, and collaboration that will further contribute to the growth of the market between 2020 and 2026. Moreover, the research analyst has adopted several research methodologies such as PESTEL and SWOT analysis to extract information about the current trends and industry developments that will drive the Customer Experience Management Market growth in the forthcoming years.

𝐆𝐞𝐭 𝐚 𝐬𝐚𝐦𝐩𝐥𝐞 𝐜𝐨𝐩𝐲 𝐨𝐟 𝐭𝐡𝐞 𝐫𝐞𝐩𝐨𝐫𝐭 𝐚𝐭- https://www.fortunebusinessinsights.com/enquiry/request-sample-pdf/101661

𝐑𝐞𝐚𝐬𝐨𝐧𝐬 𝐭𝐨 𝐛𝐮𝐲 𝐭𝐡𝐢𝐬 𝐫𝐞𝐩𝐨𝐫𝐭:

• To get a full overview of Customer Experience Management Market

• To get complete information about the major players in this industry, their product portfolios and the key strategies adopted by the players.

• To better understand the countries / regions of Customer Experience Management Market

𝐑𝐞𝐬𝐞𝐚𝐫𝐜𝐡 𝐌𝐞𝐭𝐡𝐨𝐝𝐨𝐥𝐨𝐠𝐲:

We follow a robust research methodology that involves data triangulation based on top-down, bottom-up approaches, and validation of the estimated market numbers through primary research. The information used to estimate the market size and forecast for various segments at the global, regional, and country-level is derived from the most credible published sources and through interviews with the right stakeholders.

The Growth rate or CAGR exhibited by a market for a certain forecast period is calculated on the basis of various factors and their level of impact on the market. These factors include market drivers, restraints, industry challenges, market and technological developments, market trends, etc.

𝐋𝐢𝐬𝐭 𝐨𝐟 𝐓𝐨𝐩 𝐊𝐞𝐲 𝐌𝐚𝐧𝐮𝐟𝐚𝐜𝐭𝐮𝐫𝐞𝐫𝐬:

Genesys Telecommunications Laboratories, Inc. (California, United States)
MindTouch, Inc. (California, United States)
io, Inc. (California, United States)
Amperity (Washington, United States)
InMoment (Utah, United States)
Sprinklr (New York, United States)
Nokia Corporation (Espoo, Finland)
Medallia, Inc. (California, United States)
Sitecore (California, United States)
Open Text Corporation (Waterloo, Canada)
Verint Systems (New York, United States)
IBM Corporation (New York, United States)
Oracle Corporation (California, United States)
Pointillist (Massachusetts, United States)
ZephyrTel, Inc. (Texas, United States)
Mixpanel (California, United States)
NGDATA (Ghent, Belgium)
SAS Institute (North Carolina, United States)
Teradata Corporation (California, United States)
MaritzCX Research LLC (Utah, United States)
Clarabridge (Virginia, United States)
Zendesk Inc. (California, United States)
Tech Mahindra (Maharashtra, India)
Avaya Inc. (North Carolina, United States)
SAP SE (Walldorf, Germany)
Adobe Inc. (California, United States)

Research covers current market size and growth rates based on 5 year records with company highlights of major players / manufacturers

𝐃𝐫𝐢𝐯𝐞𝐫𝐬 & 𝐑𝐞𝐬𝐭𝐫𝐚𝐢𝐧𝐭𝐬

Constant Threat of Data Breaches to Limit CEM Adoption

The proliferation of smartphones, mobile applications, and other smart devices has triggered a massive digitization trend among businesses. Enhancing CEM through virtual platforms and online portals has become one of the core strategies adopted by companies to foster long-lasting relationships with their customers. However, with private customer information being available online in most cases, the threat of data breaches has escalated in recent years. Hackers are targeting digital platforms to extract critical data and sell them on the black market. For example, in April 2020, over 500,000 accounts on the teleconferencing platform Zoom were breached and then sold on the dark web by cyber-criminals. Similarly, in India in January 2020, Unacademy, the popular online education platform, experienced a massive data breach, exposing more than 20 million accounts containing customer information related to email addresses, payment history, passwords, and usernames. The constant exposure of delicate information to cyber-attacks may inhibit the customer experience management market growth.

𝐇𝐚𝐯𝐞 𝐀𝐧𝐲 𝐐𝐮𝐞𝐫𝐲? 𝐒𝐩𝐞𝐚𝐤 𝐭𝐨 𝐎𝐮𝐫 𝐀𝐧𝐚𝐥𝐲𝐬𝐭 𝐚𝐭

https://www.fortunebusinessinsights.com/enquiry/speak-to-analyst/101661

𝐑𝐞𝐠𝐢𝐨𝐧𝐚𝐥 𝐈𝐧𝐬𝐢𝐠𝐡𝐭𝐬

North America to Lead the Charge Supported by Rapid Transformation of Businesses

In 2020, the North America market size stood at USD 2.81 billion, and the region is expected to lead the market during the forecast period due to the speedy digital transformation of businesses in the region. CXM companies across the US and Canada are actively adopting and deploying customer experience management solutions powered by advanced technologies such as artificial intelligence (AI) and machine learning (ML). Thus, the market in North America is foreseen to progress at an incredible pace.

Asia Pacific is strengthening its hold on the customer experience management market share as a result of the broadening presence of AI and the Internet of Things (IoT) among enterprises in India and China. In Europe, on the other hand, the increasing number of call centers is expected to propel the regional market.

𝐇𝐢𝐠𝐡𝐥𝐢𝐠𝐡𝐭𝐬 𝐨𝐟 𝐭𝐡𝐞 𝐫𝐞𝐩𝐨𝐫𝐭:

• Detailed information on the latest industry trends, opportunities and challenges

• In-depth analysis of the drivers and barriers to growth

• Competitive landscape made up of investments, agreements, contracts, new product launches, strategic collaborations and mergers and acquisitions

• List of segments and niche areas

• Full details on the strategies adopted by the main players

With tables and figures helping analyze global Customer Experience Management Market trends, this research provides key statistics on the state of the industry and is a valuable source of advice and guidance for businesses and individuals interested in the Customer Experience Management Market. Marlet

𝐏𝐮𝐫𝐜𝐡𝐚𝐬𝐞 𝐅𝐮𝐥𝐥 𝐑𝐞𝐩𝐨𝐫𝐭 𝐚𝐭 -
https://www.fortunebusinessinsights.com/checkout-page/101661

𝐂𝐨𝐧𝐭𝐚𝐜𝐭:
Name: Ashwin Arora
Email: sales@fortunebusinessinsights.com
Phone: US +1 424 253 0390 / UK +44 2071 939123 / APAC: +91 744 740 1245

𝐀𝐛𝐨𝐮𝐭 𝐔𝐬
Fortune Business Insights™ offers expert corporate analysis and accurate data, helping organizations of all sizes make timely decisions. Our reports contain a unique mix of tangible insights and qualitative analysis to help companies achieve sustainable growth. Our team of experienced analysts and consultants use industry-leading research tools and techniques to compile comprehensive market studies, interspersed with relevant data.

This release was published on openPR.