Press release
Support portal and new knowledge base released for Storman Cloud
Storman Software - We make self storage management easy!
Storman Software launched an updated support portal which contains the support ticketing system as well as a brand new knowledge base for Storman Cloud. You can find the portal here: storman-help.freshdesk.com/support/home. Please log in with your email address, or feel free to sign up with Facebook, Google or Twitter.
The support portal provides you the easy to find links to to submit and view support tickets, view knowledge base articles that help you to use Storman Cloud, or additionally you can view our growing video library, customers can top up SMS credits or pay their Storman bills online (via Storpay).
The Knowledge base has more than 170 articles in it, grouped into the areas below:
1. Getting Started. A suite of articles to help you get started with Storman Cloud.
2. Reports. All reports in Storman Cloud now have a full description of what they are in here! We really do mean ALL as well!
3. Using Storman day-to-day. These articles help you with day-to-day activities such as managing your customers account, invoicing and payments, overnight processing and Accounting exports.
4. Coming from Storman One. Hints and tips for customers moving to Storman Cloud from Storman One.
5. Setting up Storman Cloud! Articles that relate to setting up and maintaining Storman Cloud.
6. What’s new. This is where you’ll find all the release notes.
7. Storman Payment Services. Everything you need to know about using Autopay, BPAY, Direct Debit, Chargebacks and Storpay!
8. Our video library & FAQ.
9. Online Move-ins and Reservations. We have a few helpful articles in here for Online Move-ins and Reservations.
Should you have any suggestions for Stroman Software in regards to this new support portal, let them know by writing to support@storman.com.
C Diedericks
https://storman.com/storman-launches-support-portal/
###
Storman Software Pty Ltd
Level 9, 480 St Pauls Terrace, Fortitude Valley, Australia, 4006
1300 669 020
sales@storman.com
Storman Software Pty Ltd
Level 9, 480 St Pauls Terrace, Fortitude Valley, Australia, 4006
1300 669 020
sales@storman.com
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