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The Answer Company Becomes First ERP Reseller in Western Canada to Receive TEC Accreditation

03-23-2012 07:57 AM CET | Business, Economy, Finances, Banking & Insurance

Press release from: The Answer Company

The Answer Company, based out of Vancouver, is the first ERP reseller in Western Canada, and only provider of Sage ERP X3, to attain the the rigorous TEC Accreditation demonstrating that users of the company's solutions are confident in its services.

Vancouver, BC, Canada, March 23, 2012 -- In a report published in recent weeks, Technology Evaluation Centers (TEC) announced that The Answer Company (www.theanswerco.com) is the newest recipient of its Accreditation for Enterprise Resource Planning (ERP) Providers. The Answer Company, with offices in Vancouver, Calgary and Toronto, is the first ERP reseller in Western Canada to receive the rigorous TEC Accreditation, demonstrating its commitment to show prospective and existing clientele that users of the company's solutions are confident in the abilities and services.

Recent emphasis on the high failure rate of software implementations, with TEC reporting that up to 70 percent fail to meet objectives, has reputable vendors mobilizing to stand out from the pack by providing more clarity and certainty for customer's currently in the business software selection processes. Value added resellers of all types of business software solutions are opening their company doors to scrutiny by TEC in order to reassure potential clients of their abilities, and to ease clients' concerns.

TEC reports are prepared for customers seeking to evaluate the services provided by a value-added reseller (VAR), channel partner, implementer, vendor, or consultant. The report, published on February 6, 2012, focuses on recent implementation projects delivered by The Answer Company and provides a detailed overview of how the company performs on project objectives.

The report highlights specific areas that The Answer Company excels in, specifically emphasizing the company's expertise in developing IT infrastructure & design, systems performance, and speed with which support staff responded to post productions issues. Clients' overall level of satisfaction in both service and maintenance during, and post, implementation landed square in between "Exceeded expectations" and "Met expectations", with the company scoring 83 out of 100 possible points in 'Likelihood of using or recommending the Provider'.

"As ERP solutions, in particular Sage X3, become more complex and in demand, it is important that clients know they are dealing with experienced and proven business partners" stated Shawn Ostheimer, founder and president of The Answer Company. Sarah Gibson, Manager - Analyst and Selection Services at TEC added "The Answer Company is the only Sage X3 value-added reseller (VAR) that has completed TEC's accreditation program to date".

TEC, based out of Montreal, is the leading advocate for clients and buyers of enterprise software, aiming to facilitate the selection process for private and public sector organizations. By examining thousands of functional criteria to rate software solutions and supplementary services, the TEC accreditation and certification process is the most thorough in the industry. TEC Certified providers encompass products and services from all tiers of business software solutions.

About The Answer Company (www.theanswerco.com)
The Answer Company, founded in 1994 by current president Shawn Ostheimer, is a major provider of business software solutions including ERP, CRM, Human Resources, and Accounting & Financial software.

The company, based out of Vancouver with offices in Toronto and Calgary, focuses on partnering with clients to deliver solutions to complex problems. With an industry leading and experienced team of consultants, the company has a proven track record in business analysis, software implementation, training and long-term support.

About Technology Evaluation Centers
The TEC Accreditation program is designed to help the software buying community evaluate the quality of services provided by software vendors, value-added resellers (VARs), channel partners, implementers, consultants, and other service providers. Accreditation focuses on reference checks so potential IT decision makers can see the service provider's track record for delivering high-quality software products and services. At the end of the accreditation process, TEC publishes a detailed accreditation report that highlights the service provider's strengths and weaknesses for a particular software type, industry, or business area.

The Answer Company, founded in 1994 by current president Shawn Ostheimer, is a major provider of business software solutions including ERP, CRM, Human Resources, and Accounting & Financial software.

Contact :
Santiago Henderson
The Answer Company
200 - 4170 Still Creek Drive
Burnaby, BC V5C 6C6
7782389950
shenderson@theanswerco.com
http://www.theanswerco.com

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