CTI for Windows, Mac and Linux - serVonic’s IXI-PCS with Presence, IM and Lync Gateway

serVonic’s CTI-solution IXI-PCS is now available in Version 1.10. The Olching-based software producer has added the features Presence, Instant Messaging, an Outlook add-in and a gateway for Microsoft Lync Server to the Professional Call Server for Windows, Mac and Linux workstations.
In addition to the telephony status, the flexible IXI-PCS partner bar now also displays the presence status and provides instant messaging at the workstation. The colleagues can see, for example, who is available, in a meeting or out for lunch. The user chooses the respective status in the partner bar by mouse-click – Available, Away, Not available, Do not disturb – and can also add the reason for his absence or a comment in the presence message. The IM-feature allows the users to send short text messages in real-time to each other. By means of the XMPP-support of IXI-PCS, the new features Presence and IM can also be used via smart phones or tablet PC’s.
Via the new Outlook add-in, the users can start calls directly out of Outlook Contacts. They just mark the respective contact and choose the phone number – Business, Home or Mobile.
The IXI-PCS Lync Gateway – a call control gateway for Microsoft Lync Server 2010 – allows connecting telephones at available PBX’s with Microsoft’s Lync Server. The users thus can control the phones via their Microsoft Lync Client.
serVonic’s IXI-PCS Professional Call Server is a client/server (third party) CTI software solution, which provides features for an effective telephony on Windows, Mac and Linux clients. IXI-PCS can be used on workstations with Windows, Mac OS X and Linux clients also in mixed environments. serVonic therewith offers a CTI software package, which contains the support of the PBX via TAPI/CSTA without additional middleware, a Meta Directory, the IXI-PCS client software for Windows, Mac OS X and Linux workstations, the partner bar with group features, telephony status, presence and instant messaging as well as the Microsoft Lync 2010 Gateway. In addition to that, the IXI-PCS Web Dialer provides simple features such as easy dialing or the search in the address book via conventional web browsers.
Prices and Availability
serVonic’s IXI-PCS Professional Call Server is available at serVonic and sales partners for prices beginning at 393.25 € (plus legal VAT, if applicable). For further information, please refer to: www.servonic.com

serVonic, headquartered in Olching near Munich, Germany, is a leading producer of software solutions with current focus on unified communication with fax server, unified messaging and CTI. The products of serVonic support existing standards like standard interfaces and standard hardware; proprietary solutions are avoided. The company strives to provide its customers with future-oriented product development, with a focus on integration in available environments. In addition to on-premises licenses of the IXI products, serVonic offers fax and unified messaging for Hosting, Cloud and Software as a Service models as a provider. serVonic maintains strategic and technological partnerships with a multitude of companies from the fields of IT and PBX such as Citrix, Dialogic, Estos, Funkwerk EC, Gerdes, IBM, innovaphone, Microsoft, Siemens, SAP and TE-Systems.

serVonic GmbH
Ilzweg 7
82140 Olching
Germany
Mrs. Angelika Huber
Phone: +49 8142 4799-12
Fax: +49 8142 4799-3434
E-mail: a.huber@servonic.com
http://www.servonic.com

This release was published on openPR.