10-12-2011 08:00 AM CET - Logistics & Transport

Esselte Appoints Rhys Davies as Logistics Partner for the UK

Press release from: Rhys Davies Freight Logistics
PR Agency: The Words Workshop
Rhys Davies Freight Logistics
Rhys Davies Freight Logistics
Esselte, one of the worlds leading manufacturers of office products, has appointed transport specialist Rhys Davies Freight Logistics to deliver its products to wholesale customers and dealers throughout the UK and Ireland. Rhys Davies won the contract in the face of stiff competition from four other companies approached by Esselte to tender for the work.

Adrian Cuzner, Esselte’s Director of Customer Service Development explained why RDFL had been successful. “We approached five logistics companies but surprisingly Rhys Davies was the only one who actually listened to what we were saying and was prepared to adapt its systems to suit our operations. Its willingness to be flexible and give us the level of service we needed without us having to change the way we do things, were the main reasons we awarded Rhys Davies the contract.”

Daily deliveries of palletised orders arrive at Rhys Davies’ depot in Tipton, Birmingham from Esselte’s main distribution centre in Heilbron Germany for onward shipment to over 150 locations. Details of each day’s orders are sent to RDFL electronically by Esselte so that appointments can be made with customers for their delivery.

“Our customers are very particular about when their goods are delivered,” continued Cuzner. “Rhys Davies is responsible for arranging delivery times and making sure everything runs smoothly. The company also keeps us informed of the movements of each order so we know when deliveries are made and who received them.”

As with all modern businesses IT plays an important part in Rhys Davies’ operations, but the company has been careful to maintain a fine balance between man and machine. Gary Phillips, Rhys Davies’ Commercial Manager said, “We’ve invested heavily in our IT systems and we’ll continue to do so, but human contact is still very important. We always make sure customers have a real person they can contact who really understands their business and can handle any problems. This was one of Esselte’s requirements and we were happy to provide it.”

More than just transport

Rhys Davies Freight Logistics is a national company headquartered in South Wales with nine depots throughout the United Kingdom. The company has clients across a wide range of industries including chemicals, carpets, building products and food.

Further editorial information from:

David Jordan
The Words Workshop Ltd,
26 Swanwick Lane, Milton Keynes, MK10 9LD
Tel: 01908 695500 Fax: 01908 690099
E-mail: david@thewordsworkshop.co.uk
Web: www.thewordsworkshop.co.uk

All business enquiries to:

Gary Phillips
Rhys Davies Freight Logistics
Moy Road Industrial Estate
Taffs Well
Cardiff, CF15 7QR
Tel: 029 2081 0587 Fax: 029 2081 5109
E-mail: gary.phillips@rhysdavies.co.uk
Web: www.rhysdavies.co.uk

This release was published on openPR.
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