Press release
Call Centre AI Market To see Booming Worldwide With are IBM , Amazon Web Services, Artificial Solutions, Avaamo, Avaya Conversica , Creative Virtual Ltd., EdgeVerve
Call Centre AI Market To see Booming Worldwide
This +110 pages Call centre AI market report is the utmost comprehensive review of the global Call centre AI market available today. The objective of this mega-report is to provide today's strategic decision-makers with an expert 360-degree, time-sensitive, detailed view of this Call centre AI market.
Call centre AI market is expected to reach USD 8184.56 million by 2029 in the forecasted period of 2020-2029 with a substantial CAGR of 26.18% .Some are the players that are considered in the coverage of this study are Amazon Web Services, Artificial Solutions, Avaamo, Avaya Conversica , Creative Virtual Ltd., EdgeVerve Systems Limited, Alphabet. Jio, Haptik, IBM Corporation, Inbenta Technologies Kore.ai, Inc, Microsoft , Nuance Communications , Oracle , Pypestream Rulai , SAP SE , Talkdesk , Zendesk, QliqSOFT, Inc, and many others.
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The Call Centre AI Market's main growth drivers include growing customer involvement via social media platforms and increasing data generation via the IOT, social media and the progress of imagery technology.
A number of key factors derived the global Call Centre AI Marketfor call centres, primarily increasing numbers of calling centres, rising focus on customer satisfaction, increasing demand for value-added customer support systems in call centres, advanced imaging technologies and an increasing use of AI solutions across different branches, such as banking, BFSI, healthcare and telecom for their call centres.
Call centre AI market Scope and Market Size
Call centre AI market has been segmented on the basis component, deployment type, technology, vertical.
On the basis of component, the Call centre AI market is segmented into compute platform, solutions, and services.
Based on deployment type, Call centre AI market is segmented into Cloud, On-premises.
Basis of technology, the Call centre AI market is segmented into natural language processing, machine learning, automatic speech recognition, computer vision, video recognition, others.
Based on vertical the Call centre AI market is segmented into BFSI, Media & Entertainment, Retail & Ecommerce, Travel & Hospitality, Telecom, Healthcare, Automotive, Government, Manufacturing, Education, Energy & Utilities, Others.
On the basis of end user industry the Call centre AI market is segmented into banking, financial services, and insurance (BFSI), manufacturing, it & telecom, healthcare, retail, others.
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Country Level Analysis of Call centre AI market
On the basis of region, the Call centre AI market is segmented into North America and South America, Asia Pacific, Europe and Middle East and Africa.
Key Developments in the Call Centre AI Market :
In January 2020, ExaWizards Inc. a , launched "Qontextual," a FAQ search engine. that can be used for a variety solution , including advanced search, call centers, chatbots, manual quest and counter operations. Qontextual is an engine for solving various text-related questions, such as questions and answers, classification of text and search of meanings. It can be used for a broad spectrum of operations, including refinement in searching on a database, help for call centers and counter operations, enhancement in precision in chatbots answers, complexity in internal manual searches, etc.
Competitive Analysis and Call centre AI market Share Analysis:
Call centre AI market is highly fragmented and the major players have used various strategies such as new product launches, expansions, agreements, joint ventures, partnerships, acquisitions, and others to increase their footprints in this market. The report includes market shares of Call centre AI market for Global, Europe, North America, Asia-Pacific, South America and Middle East & Africa.
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Major Table of Contents: Call Centre AI Market
1 Industry Overview of Call Centre AI Market
2 Global Call Centre AI Market Competition Analysis by Players
3 Company (Top Players) Profiles
4 Global Call Centre AI Market Size by Type and Application
5 United States Call Centre AI Market Development Status and Outlook
6 Europe Call Centre AI Market Development Status and Outlook
7 China Call Centre AI Market Development Status and Outlook
8 Japan Call Centre AI Market Development Status and Outlook
9 Southeast Asia Call Centre AI Market Development Status and Outlook
10 India Call Centre AI Market Development Status and Outlook
11 Market Forecast by Regions, Type and Application
12 Call Centre AI Market Dynamics
13 Market Effect Factors Analysis
14 Research Finding/Conclusion
15 Appendix
Key Insights in the Call Centre AI Market report:
o Complete and distinct analysis of the market drivers and restraints
o Key market players involved in this industry
o Detailed analysis of the market segmentation
o Competitive analysis of the key players involved
Thanks for reading this article, you can also get individual chapter wise section or region wise report version like North America, Europe or Asia.
Contact:
Mr. A Naidu
Research for Markets
Tel: +44 8000-4182-37 (UK)
Email: alan.naidu@researchformarkets.com
About Research for Markets:
Research for Markets indulges in detailed and diligent research on different markets, trends and emerging opportunities in the successive direction to cater to your business needs. We have established the pillars of our flourishing institute on the grounds of Credibility and Reliability. RFM delve into the markets across Asia Pacific, North America, South America, Europe, Middle East and Africa.
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