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TalariaX Launches Asia’s First Monitoring and Notification Platform for Public Cloud Incidents with Omnichannel Messaging Capability

11-06-2019 09:19 AM CET | Media & Telecommunications

Press release from: TalariaX Pte Ltd

Provides incidents monitoring and notification for all public cloud to any mobile phone

Singapore, November 4, 2019 – TalariaX, a leader in enterprise mobile messaging solutions, launches Clouvera, Asia’s first monitoring and notification platform for public cloud incidents with integrated omnichannel messaging capability. Clouvera (www.clouvera.com) seamlessly integrates with a growing public cloud services portfolio including Amazon Web Services (AWS), Alibaba Cloud, Microsoft Azure, and Oracle Cloud and Google Cloud* and IBM Cloud*. There are plans for the company to add more public cloud services over time to give end-users diverse options in which public cloud-based workloads and incidents can easily be notified to the respective engineers when incidents occur.

Clouvera leverages public cloud monitoring services such as Azure Monitor, AWS Cloud Watch, Oracle Management Cloud and Alibaba Cloud Monitor to monitor all cloud-based workloads, systems, services, networks and resources for availability and performance. If any part of an organization’s cloud instances experiences unplanned downtime or is discovered to perform sub-optimally, Clouvera notifies the authorized personnel within that organization instantly, avoiding any disruptions and unplanned disturbances.

In order to ensure these authorized personnel can be alerted effectively, notifications can be sent through email, out-of-band SMS, Facebook Messenger, WhatsApp, LINE, Telegram, Cisco Webex, Microsoft Teams, and Slack. These channels will be complemented with automated voice call, WhatsApp*, WeChat* and Viber*.

“The worldwide public cloud services market is projected to grow 17.5 percent in 2019 to total $214.3 billion, up from $182.4 billion in 2018[1]. “Leveraging the power and scalability of public cloud services means to give end-users more options in monitoring their IT infrastructure online the way they want. We are also working on increasing the number of notification channels so there are more ways to reach users. Our end goal is to empower organizations in having more control to enhance the uptime of their IT systems online in a cost-effective way,” says Mr. JS Wong, CEO of TalariaX.

The integrations with public cloud services allows Clouvera (www.clouvera.com) to notify on a large number of performance and availability metrics which can be monitored with these services.

Key features of Clouvera include:

Public Cloud Integration: Seamless integration with public cloud services including Azure Cloud, AWS Cloud, Oracle Cloud, Alibaba Cloud, Google Cloud*, IBM Cloud*.

Roster Management: With built-in Phone book and roster management, only the relevant personnel (who are on-duty at the time of the incident) will receive the messages.

User Management: Configure the messaging services to suit individual users to ensure that alerts are sent through channels that are preferred by the users.

Avoid Alert Fatigue: Policy filters for rules, notification data selection and timing can be customized to ensure that only the most relevant alerts and notifications are transmitted to users.

Ensure Application Availability: Actively monitor application availability using ICMP Ping, Port, URL checks and notify the relevant personnel should any incident occur.

Social Messenger App Integration: Clouvera seamless integrates with social messenger apps like Facebook Messenger, WhatsApp*, WeChat*, LINE, Viber*, Telegram and team collaboration tools like Microsoft Teams, Cisco Webex and Slack.

“Public cloud providers monitor vast types of systems, services, applications and resources and Clouvera, after receiving data from these services, condenses it and notifies on any incident occurrences to the IT team anytime, anywhere. As a subscription model, organizations can scale their operations the way they want without worry,” added JS Wong.

TalariaX is a pioneer in mobile messaging workflows with an incessant focus on timely communication. With Clouvera, organizations can ensure that they can improve uptime of their IT infrastructure that will result in enhanced business processes and customer service, increased profitability and ROI.

* To be added in Q4, 2019
[1] https://www.gartner.com/en/newsroom/press-releases/2019-04-02-gartner-forecasts-worldwide-public-cloud-revenue-to-g

TalariaX Pte Ltd
76 Playfair Road
08-01 LHK2
Singapore 367996

Media Contact for TalariaX
Faisal Shahid
+65 6280 2881
faisal@talariax.com

About TalariaX Pte Ltd
TalariaX™ (www.talariax.com) develops and offers enterprise mobile messaging solutions for improving business workflow and productivity. Our range of business mobile messaging solutions is geared towards helping companies to easily deploy messaging solutions for all enterprise applications. They include IT Alerts & Notifications, Secure Remote Access via 2-Factor Authentication, Emergency & Broadcast Messaging, Business Process Automation and System Availability Monitoring.
Our key product, sendQuick, is an enterprise grade messaging gateway, available on appliances, virtual machines and cloud services. sendQuick is used by over 2,500 corporations, including many Fortune Global 500 companies, in 50 countries across various industry verticals.
SOURCE TalariaX

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