What’s driving the OSS/BSS Market Share?| Key Participants are Accenture, Amdocs, BMC Software, CA Technologies, Cisco, Ericsson, Hewlett Packard Enterprise, Huawei Technologies, IBM, Infosys, Nokia, Oracle, Tata Consultancy Services

OSS/BSS Market is projected to surpass USD 50.3 billion by 2024. The network operators are transforming their traditional Operational Support Systems (OSS) and Business Support Systems (BSS) to meet the increasing demand for better service assurance in the telecom sector, to reduce the operational expenditure (OPEX), and to meet the higher service delivery standards

With the introduction of next-generation technologies, the communication service providers are moving toward integrated OSS/BSS platforms that pro-actively identify network faults, initiate the resolution action, and track the service performance. These platforms work together to support the network processes such as network inventory maintenance, service delivery & fulfilment, and enhancement of customer support operations including the processing of orders & bills, payment collection, value-added services, and billing.

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The OSS solutions segment held a majority share accounting for nearly 50% of the OSS/BSS market in 2017 and is expected to hold a dominant share throughout the forecast timeline. The growing need among telecom service providers to outsource the operation support services is the primary factor driving the market. In this segment, the inventory management segment is estimated to hold a major share of over 40% by 2024 due to the increased demand for the automated inventory management solutions among telecom service providers.

As per the deployment model, the on-premise segment is expected to dominate the overall OSS/BSS market with a share of over 63% in 2024. The growth of the market is attributed to the robust functionality and superior data security provided by the deployment model. Since the software used is licensed and the entire instance of software remains within an organization?s premises, there is more control in terms of security.

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Large enterprises dominated the OSS/BSS market with a share of more than 70% in 2017. The growth of the segment is credited to the need among various enterprises to effectively manage their widespread network components and the need to increase the operational performance.

The OSS/BSS market in Europe is projected to grow at a CAGR of over 8% from 2018 to 2024. The market growth is attributed to investments by the government and several private companies for the development of the telecom sector. For instance, in July 2017, the German government granted approximately USD 1 billion worth of subsidies for high-speed and fiber-based telecom networks, accelerating the digital transformation in the country.

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The Asia Pacific OSS/BSS market is projected to register an accelerated growth at a CAGR of over 10% during the forecast period. With the growing popularity of smartphones, there has been an increase in the consumption of the mobile broadband services resulting in new OSS/BSS market requirements. The complexity of network technologies has compelled the telecom operators to adopt new-generation OSS/BSS systems to ensure uninterrupted network services.

3. OSS/BSS Industry Insights

3.1. Introduction
3.2. Industry segmentation
3.3. Industry landscape, 2013-2024
3.4. OSS/BSS ecosystem analysis
3.4.1. Network hardware component providers
3.4.2. OSS/BSS software providers
3.4.3. Communication service providers
3.4.4. Cloud service providers
3.4.5. System integrators
3.4.6. Managed service providers
3.4.7. End users
3.5. Evolution of OSS/BSS technology
3.6. Benefits of OSS/BSS
3.7. OSS/BSS architecture
3.8. Technology & innovation landscape
3.8.1. Big Data analytics
3.8.2. 5G commercialization
3.8.3. Next-generation OSS/BSS
3.9. Regulatory landscape
3.10. Industry impact forces
3.10.1. Growth drivers
3.10.1.1. Surge in demand for service assurance
3.10.1.2. Growing need for lowering operational expenses (OPEX)
3.10.1.3. Growing adoption of convergent billing systems
3.10.1.4. Increasing trend of outsourcing OSS/BSS services
3.10.1.5. Growing adoption of cloud platforms among CSPs
3.10.2. Industry Pitfalls and Challenges
3.10.2.1. Reluctance to migrate from legacy systems
3.10.2.2. Availability of open-source platforms
3.11. Porter’s Analysis
3.11.1. Threat of new entrants
3.11.2. Threat of substitutes
3.11.3. Bargaining power of buyer
3.11.4. Bargaining power of supplier
3.11.5. Industry rivalry
3.12. PESTEL analysis
3.13. Growth potential analysis

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