OXYCOM, a new systems aggregator on the polish market, chooses Comarch’s solutions
The project has been up and running since the ending of the first phase of the implementation. During this stage, main functionalities and integrations were deployed, which are perceived by OXYCOM as crucial in order to deliver all its services such as VoIP, Software on Demand (SoD), Software as a Service (SaaS) and eCommerce platform. Currently, the project is in its second stage, during which further functionalities are developed, mainly focused on automation processes and system integration, which will enable OXYCOM to activate its next advanced services.
The key component of the implemented solution is Comarch Convergent Billing, a modern high capacity and scalable billing system which contains a Central Product Manager with all the products and rates of OXYCOM’s services. The solution also supports partner data management and inter-partner settlements, customer relationship management, account data management along with a full integration with the existing CRM system, thanks to Enterprise Service Bus - Comarch ESB.
Comarch Billing Mediation is a fully scalable platform, responsible for data collection distribution, processing and system distribution. It monitors the elements to which it is connected and generates predefined alarms and notifications. Comarch Service Provisioning is responsible for fast and reliable service activation along with complete integration with the existing platforms which provide services.
Bogumil Butryn, Technical Department Director at OXYCOM S.A.: „The experience and skills of Comarch’s professionals enabled us to create a customized system configuration that allowed to run optimally with our new services. Thanks to the training at Comarch’s Headquarters, our BSS systems’ administrators can react dynamically on the business needs that are evaluated and we can expand OXYCOM’s offer. The flexibility of Comarch’s portfolio allows us to build new rate models, which are later made available to our customers online. The Software on Demand (SoD) or Software as a Service (SaaS) market is growing very fast and so bearing an updated offer in this area has a substantial meaning.”
Piotr Piatosa, Vice President of the Management Board and Head of the Telecommunications Business Unit, Comarch S.A., claims:- “Thanks to our products from the BSS Suite, OXYCOM has a coherent, well-integrated system that allows them to maintain operational and finance areas of their business. The product catalog for all service platforms is worth mentioning, as also the integration with existing platforms such as eBOK, CRM or eCommerce.”
Scheduled project completion is planned at the end of September 2011.
Comarch is a global supplier of industry-standard compliant IT products and services for the telecommunication industry. One of the company’s fundamental distinguishing features is its focus on the flexibility and configurability of its solutions, which are developed in-house and customized to suit the specific needs of its customers. Comarch solutions are business driven, and they are evolving based on customer demand. Since 1993, Comarch has accumulated a lot of experience and knowledge in the fields of designing, implementing, and integrating IT solutions. The company serves customers from four continents, and this client base includes some of the market’s largest players - such as Telekom Deutschland, T-Mobile Austria, E-Plus Germany, Vodafone Germany, Telefónica O2 Germany and Auchan Telecom France (MVNO). Comarch’s unique solutions allow operators to provide the highest quality of service to their customers, ensuring their satisfaction and continued patronage. The loyalty of Comarch’s customers has always been the strongest confirmation of the quality of its solutions in the areas of billing and inter-partner settlements, as well as the management of telecommunications networks and services. Comarch’s offer for the telecom industry is mainly aimed at fixed and broadband operators, mobile operators, cable operators, wholesale departments, MVNO/MVNE operators, ISPs and VoIP operators and satellite service providers.
More information is available at: telecoms.comarch.com.
Al. Jana Pawla II 39a
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