Global Field Service Management Market 2019 Observational Studies By Top Companies Like Oracle, SAP, IBM, Microsoft, ClickSoftware, IFS, ServicePower, Service Max Inc, Infor, Astea International, Comarch

Field service management (FSM) refers to the management of a company's resources employed at or en route to the property of clients, rather than on company property. Examples include locating vehicles, managing worker activity, scheduling and dispatching work, ensuring driver safety, and integrating the management of such activities with inventory, billing, accounting and other back-office systems. FSM most commonly refers to companies who need to manage installation, service or repairs of systems or equipment. It can also refer to software and cloud-based platforms that aid in field service management. Global Field Service Management Market accounted for USD 2.2 billion in 2016 growing at a CAGR of 15.32% during the forecast period of 2017 to 2024. The upcoming market report contains data for historic year 2014, 2015, the base year of calculation is 2016 and the forecast period is 2017 to 2024.

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For most organizations, efficiently managing a team of service technicians, or field force, is one of the most operationally complex tasks. Because it involves so many variables, which until recently had to be logged, monitored, and controlled by human labor, it took a significant amount of time and precision to keep track of all the unpredictable changes that could occur at any time. Miscommunications, delays, and incorrect or incomplete information inevitably plagued many companies in these situations, and while electronic databases certainly helped matters, they were still exceedingly prone to human error.

Major Market Competitors: Global Field Service Management Market

Some of the major players of the global field service management market are Oracle, SAP SE, IBM Corporation, Microsoft Corporation, ClickSoftware, IFS, ServicePower, ServiceMax, Infor, Astea International Inc., Comarch SA, KEY2ACT, MSI Data, Praxedo, ServiceTrade, Retriever Communications, Trimble Inc., and others.

Global Field Service Management Market By Geography; Solution (Reporting & Dashboards, Mobile Field Execution, Tracking & Performance Management, Schedule & Dispatch, Work Order Management, Billing & Invoicing, Inventory Management); Service (Implementation, Training & Support, Consulting); Deployment Mode; User Type; Vertical – Industry Trends and Forecast to 2024

Competitive Landscape:

The report for field service management market include detailed vendor level analysis for market shares in 2016 for Global, North America, Europe, Asia Pacific, Middle East and Africa and South America specifically. Also impact and development analysis of key vendors is registered in the market and factored on the basis of Vendor Positioning Grid Analysis which measures the vendors strengths and opportunities against present market challenges, measure providers ability to identify or satisfy present market needs, map providers market vision to current and upcoming market dynamics among others. The report also measures technology life line curve and market time line to analyze and do more affective investments.

Major Market Drivers:

• Need to maximize productivity of business processes
• Technological development leading to opportunities for new business models
• Need for an integrated, robust, and centralized system for FSM
• Slow growth in the developing and under developed countries
• Security concerns with respect to access to confidential data

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Market Segmentation: Global Field Service Management Market

The global field service management market is segmented on the basis of solution into reporting & dashboards, mobile field execution, tracking & performance management, schedule & dispatch, work order management, billing & invoicing, and inventory management.

The global field service management market is segmented on the basis of service into implementation, training and support, and consulting.

The global field service management market is also segmented on the basis of deployment mode into on-premises, and cloud.

On the basis of enterprise, the global field service management market is segmented into user type, small enterprise and medium enterprise
(SMEs), and large enterprises.

On the basis of vertical, the global field service management market is further segmented into energy and utilities, manufacturing, construction and real estate, transportation and logistics, healthcare, financial services, telecom and IT, and others

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