Knowledge Management Software Market 2019 – 2023 Key Leaders: Freshworks Inc, Lucidea, Atlassian Corporation Plc, eXo Platform, EduBrite Systems Inc
The knowledge management software market is fast expanding as the demand for analyzing data is becoming more important across verticals. Various industries for better handling of respective markets are now employing the technology to identify, create, represent and redistribute information for suitable purposes. The aim for the integration of such software is to improve customer experience. Using certain concept building tools and or visual search tools, these data can be searched later. The global knowledge management software market can expect an astonishing 12% CAGR during the forecast period (2017-2023), reveals Market Research Future (MRFR) to score past a valuation of USD 33 billion by the end of 2023.
The report published by MRFR has segmental details with an in-depth analysis of the drivers and restraints that can impact the future market considerably. Apart from this, expert inputs and competitive analysis of the knowledge management software market enriches the report.
Among the factors, growing demand for target-specific information to expand a business is expected to spur the Knowledge Management Software Market development. Its ability to provide a single window with a repository where content can be created, managed, and redistributed via search tools. It makes data fetching easier for users. This makes the gathering of knowledge easier and helps in saving time and make more profit. Its features such as accuracy, consistency, easy knowledge base updating process, better knowledge distribution are some features that can lessen the workload and ensure smooth workflow.
However, a few detractors are also there that can pull back the knowledge management software market considerably during the forecast period — for instance, the lack of skilled engineers to implement such a vast technology effectively into practice.
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Eminent players in the global knowledge management software market are Callidus Software Inc. (U.S.), Atlassian Corporation Plc (Australia), Freshworks Inc. (U.S.), EduBrite Systems Inc. (U.S.), Lucidea (Canada), Bitrix, Inc. (U.S.), Yonyx Inc. (U.S.), MangoApps Inc. (U.S.), eXo Platform (U.S.), ProProfs (U.S.), and others.
In 2018, Zendesk came up with Guide Enterprise, a smart knowledge management software, which has AI as its guide. Using AI and artificial intelligence and supervised learning, the software proactively identifies gaps in existing knowledge. This enables the software to identify areas where new content needs to be developed for better performance.
In 2018, Lucidea developed ArchivEra and ArchivEssentia. Founded on LucideaCore technology, these software programs are flexible, extensible, and can quickly solve archiving challenges.
The global knowledge management software market can be segmented by type, deployment type, organization type, and end- users.
• Type-wise, the knowledge management software market can be segmented into mobile – android native, mobile - iOS native and others.
• Based on the deployment type, the knowledge management software market can be segmented by on-premises, cloud, hybrid, and others.
• Based on the organization type, the knowledge management software market comprises small & medium scale enterprise, large scales enterprise.
• Based on the end-users, the knowledge management software market can be segmented into government and defense, manufacturing, banking, financial services and insurance (BFSI), pharmaceuticals, IT & telecommunication and others.
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Based on the geographic analysis of the knowledge management software market regions such as Asia Pacific (APAC), North America, Europe and Rest of the World (RoW) can be included in the discussion.
North America has the maximum market share as it generates the most amount of revenue. Supportive and superlative infrastructure and high propensity to learn new technology and integrate so in the system are major reasons that are boosting the regional market. In addition, the region is gaining much influence from the investments used in the research and development.
Europe’s market is also quite significant. It shares similar features with that of North America. But the region has better service industry that is providing much traction to the regional market. The APAC region is doing well with China, Japan, and South Korea leading the way. The region can garner the fastest CAGR during the forecast period.
• Knowledge management software companies
• Software Providers
• Original equipment manufacturers
• Knowledge management software providers
• Research and development companies
• Market research and consulting firms
• Solution providers
• Technology standards organizations
• Technology investors
• System Integrators
Table of Contents
1 Market Introduction
1.2 Scope of Study
1.2.1 Research Objective
1.3 Market Structure:
1.3.1 Global Knowledge Management Software Market: By Types
1.3.2 Global Knowledge Management Software Market: By Deployment Type
1.3.3 Global Knowledge Management Software Market: By Organization Type
1.3.4 Global Knowledge Management Software Market: By End User
1.3.5 Global Knowledge Management Software Market: By Region
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List of Tables
Table 1 Knowledge Management Software Market, By Type
Table 2 Knowledge Management Software Market, By Deployment Type
Table 3 Knowledge Management Software Market, By Organization Type
List of Figures
Figure 1 Research Methodology
Figure 2 Knowledge Management Software Market: By Type (%)
Figure 3 Knowledge Management Software Market: By Deployment Type (%)
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