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A Orga Systems oferece serviços de atendimento com qualidade

11-17-2010 09:30 AM CET | Media & Telecommunications

Press release from: Orga Systems Gmbh

Please visit http://orga-systems.com for more information.

Please visit http://orga-systems.com for more information.

O Business CARE permite um crescimento sustentável dos negócios

Paderborn (Alemanha) 16 de novembro de 2010: A Orga Systems oferece excelentes serviços de Business care que permitem operações tranquilas e lucrativas para o crescimento sustentável dos negócios. O alto nível de suporte profissional – standard, plus e max – possibilita a realização de ofertas feitas sob medida, capazes de satisfazer as necessidades dos clientes. Um eficiente suporte “de pronto uso”, personalizado para as necessidades individuais e os serviços proativos contribuem para uma disponibilização avançada.

Benefícios das operadoras
O maior benefício dos serviços de atendimento com qualidade da Orga Systems são lançamentos de produtos voltados para o mercado capazes de satisfazer as suas necessidades e com uma extraordinária flexibilidade. Uma melhor disponibilização e uma redução do OPEX a curto prazo complementam a oferta de primeira qualidade. Os serviços Business CARE da Orga Systems estão disponíveis em dois pacotes diferenciados: Serviços de Product CARE e de Solution CARE.

Product CARE – personalizado para satisfazer as necessidades individuais
Considerando as necessidades do mercado para negócios lucrativos e proativos, a pasta de produtos da Orga Systems fornece aos clientes valores baseados nos últimos requisitos do mercado. Um plano de atuação com enfoque no mercado e no consumidor protege os investimentos e traz lucros ao negócio. Baseado em produtos padronizados, um alto envolvimento com o consumidor proporciona uma excelente agilidade.
O Product CARE da Orga Systems pode ser personalizado para satisfazer as necessidades individuais. Um serviço de apoio de primeira linha que funciona 24 h/dia, a gestão do fornecimento de serviços e a disponibilidade proativa são alguns dos elementos chave que tornam aplicações comerciais críticas altamente disponíveis.

A Solution CARE para apoio profissional às operações de negócio
O Suporte para Soluções da Orga Systems é centrada no cliente – os benefícios centrais do cliente são o excelente desempenho e flexibilidade. Baseado no Product CARE da Orga Systems, a Solution CARE considera soluções de negócios completos capazes de gerar receitas. Os centros locais de suporte fornecem serviços de restauração 24 h/dia, especialistas dedicados e o fornecimento contínuo de relatórios, a fim de dar suporte às operações contínuas que trazem fiabilidade ao planejamento dos negócios.
A Solution CARE da Orga Systems inclui um suporte proativo em vários níveis, capazes de assegurar a saúde, a disponibilidade da sua solução e uma reduzida interrupção dos serviços. Os maiores benefícios da Solution CARE da Orga Systems são as verificações da capacidade e saúde, a manutenção proativa e a monitorização holística do sistema.
***

Orga Systems – primera calidad en cobro y facturación en tiempo real.

Como pionero en facturación GSM, Orga Systems se ha convertido en un experto en cobro y facturación en tiempo real.
Orga Systems está especializado en soluciones basadas en tiempo real de facturación y administración de clientes en torno a los servicios de telecomunicación móvil. Con regularidad establece importantes pautas para la industria a fin de consolidar su posición como líder del mercado.
InCore, la base de datos de alto rendimiento de Orga Systems, es actualmente la tecnología de transmisión de datos más rápida del mundo en cuanto a velocidad de acceso.
Los operadores de telefonía móvil necesitan sistemas de facturación orientados hacia el futuro que ofrecen servicios directos y rentabilidad. OPSC Gold, la plataforma de facturación en tiempo real plenamente convergente, les garantiza un crecimiento rentable en el futuro.

Orga Systems GmbH
Am Hoppenhof 33
33104 Paderborn

Eva Heumann
Head of Corporate Communication
press@orga-systems.com
http://orga-systems.com

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