Competence Call Center expands into Germany

The 9th CallCenterWorld® is taking place from 27 February to 1 March in Berlin. The specialist congress has become established as the main event of the German-speaking call center industry where decision-makers from across Europe meet up to anticipate the latest customer service trends and discuss the developments in the industry.

Competence Call Center AG (CCC, www.yourccc.com) will use the occasion to attract attention in the German market. “In 2007, we will reinforce our commitment in Germany“, says founder and owner of CCC Thomas Kloibhofer. “We are planning to open another site in Germany in addition to the one in Berlin within the first six months“.

The entrepreneur recently bought call centers in Switzerland and in Slovakia. CCC was founded in 1998 in Vienna. It now has 5 sites in 4 countries (Berlin, Bratislava, Linz, Vienna and Zurich), more than 1.000 employees and is considered one of the most successful players in the industry.

“2006 was a successful year for CCC“, says Thomas Kloibhofer. “Looking after international customers regionally and to act as partner with cross-national standards has proved to be a good and correct strategy”, Kloibhofer says.

Kloibhofer is planning to reveal details about the 6th CCC site at the CallCenterWorld® in Berlin. Business partners and journalists are invited to join a discussion in the CCC lounge by the entrance to hall 1 in the Estrel Convention Center.

Please make an appointment.

CCC was founded on 1 July 1998 by Thomas Kloibhofer. The company offers internationally recognised call center services at the highest level. In such areas as incoming hotlines, outgoing campaigns, e-mail communication and written customer communication, CCC has kept its promise more than 55 million times, and it has demonstrated the competence of CCC agents in customer dialogue. With more than 1,000 CCC employees at 5 sites (Berlin, Bratislava, Vienna, Linz and Zurich) and in 4 countries (Germany, Austria, Switzerland, Slovakia), CCC has already received 14 international awards for outstanding achievements in call center management and in professional customer service over the phone. In 2006, CCC bought the call centers of Nestlé Nespresso in Zurich and SkyEurope in Bratislava, thus confirming the company’s growth strategy.

COMPETENCE CALL CENTER
Claudia Gabler
Public Relations Management
Stralauer Allee 2
10245 Berlin - Germany
Tel +49 30 520 025 566
Mail claudia.gabler@yourccc.com
www.yourccc.com

This release was published on openPR.