Mobile CRM 2019 Global Industry Key Players – Salesforce.com , Zoho , IBM , Microsoft  Market Analysis And Forecast To 2025

Global Mobile CRM Market

A mobile customer relationship management is an application that enables to keep track of customer relationship management activities via mobile devices such as smartphones and tablets. The idea behind mobile CRM is to gather all data regarding clients on mobile using CRM apps within the organization to give an integrated and complete view of each customer. It offers better customer service as it satisfies and anticipates customer due to complete and up-to-date customer database on mobile. The benefit of mobile CRM is it helps in increasing work capacity as its strategy optimizes all the process related to customer relationship management. Mobile CRM aids in improving overall sales performance and growth in productivity due to social and mobile enabled CRM. 
North America and Europe are expected to dominate the mobile CRM market in the forecast period due to increase in usage of mobile services or platform for employees and clients in business. Asia-Pacific and Middle East & Africa are expected to be the emerging regions to contribute for maximum growth during the forecast period. 
In 2018, the global Mobile CRM market size was xx million US$ and it is expected to reach xx million US$ by the end of 2025, with a CAGR of xx% during 2019-2025.

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The key players covered in this study 
Salesforce.com 
Zoho 
IBM 
Microsoft 
Oracle 
SAP SE 
Sybase 
Kony Solutions 
Resco.net 
Software AG 
Repsly, Inc

This report focuses on the global Mobile CRM status, future forecast, growth opportunity, key market and key players. The study objectives are to present the Mobile CRM development in United States, Europe and China.

Market segment by Type, the product can be split into 
On-premise 
Cloud

Market segment by Application, split into 
BFSI 
Government 
Retail 
Healthcare 
Manufacturing 
Other

Market segment by Regions/Countries, this report covers 
United States 
Europe 
China 
Japan 
Southeast Asia 
India 
Central & South America

The study objectives of this report are: 
To analyze global Mobile CRM status, future forecast, growth opportunity, key market and key players. 
To present the Mobile CRM development in United States, Europe and China. 
To strategically profile the key players and comprehensively analyze their development plan and strategies. 
To define, describe and forecast the market by product type, market and key regions.

Table of Contents-Key Points Covered

1 Report Overview 
1.1 Study Scope 
1.2 Key Market Segments 
1.3 Players Covered 
1.4 Market Analysis by Type 
1.4.1 Global Mobile CRM Market Size Growth Rate by Type (2014-2025) 
1.4.2 On-premise 
1.4.3 Cloud 
1.5 Market by Application 
1.5.1 Global Mobile CRM Market Share by Application (2014-2025) 
1.5.2 BFSI 
1.5.3 Government 
1.5.4 Retail 
1.5.5 Healthcare 
1.5.6 Manufacturing 
1.5.7 Other 
1.6 Study Objectives 
1.7 Years Considered

………

12 International Players Profiles 
12.1 Salesforce.com 
12.1.1 Salesforce.com Company Details 
12.1.2 Company Description and Business Overview 
12.1.3 Mobile CRM Introduction 
12.1.4 Salesforce.com Revenue in Mobile CRM Business (2014-2019) 
12.1.5 Salesforce.com Recent Development 
12.2 Zoho 
12.2.1 Zoho Company Details 
12.2.2 Company Description and Business Overview 
12.2.3 Mobile CRM Introduction 
12.2.4 Zoho Revenue in Mobile CRM Business (2014-2019) 
12.2.5 Zoho Recent Development 
12.3 IBM 
12.3.1 IBM Company Details 
12.3.2 Company Description and Business Overview 
12.3.3 Mobile CRM Introduction 
12.3.4 IBM Revenue in Mobile CRM Business (2014-2019) 
12.3.5 IBM Recent Development 
12.4 Microsoft 
12.4.1 Microsoft Company Details 
12.4.2 Company Description and Business Overview 
12.4.3 Mobile CRM Introduction 
12.4.4 Microsoft Revenue in Mobile CRM Business (2014-2019) 
12.4.5 Microsoft Recent Development 
12.5 Oracle 
12.5.1 Oracle Company Details 
12.5.2 Company Description and Business Overview 
12.5.3 Mobile CRM Introduction 
12.5.4 Oracle Revenue in Mobile CRM Business (2014-2019) 
12.5.5 Oracle Recent Development 
12.6 SAP SE 
12.6.1 SAP SE Company Details 
12.6.2 Company Description and Business Overview 
12.6.3 Mobile CRM Introduction 
12.6.4 SAP SE Revenue in Mobile CRM Business (2014-2019) 
12.6.5 SAP SE Recent Development 
12.7 Sybase 
12.7.1 Sybase Company Details 
12.7.2 Company Description and Business Overview 
12.7.3 Mobile CRM Introduction 
12.7.4 Sybase Revenue in Mobile CRM Business (2014-2019) 
12.7.5 Sybase Recent Development 
12.8 Kony Solutions 
12.8.1 Kony Solutions Company Details 
12.8.2 Company Description and Business Overview 
12.8.3 Mobile CRM Introduction 
12.8.4 Kony Solutions Revenue in Mobile CRM Business (2014-2019) 
12.8.5 Kony Solutions Recent Development 
12.9 Resco.net 
12.9.1 Resco.net Company Details 
12.9.2 Company Description and Business Overview 
12.9.3 Mobile CRM Introduction 
12.9.4 Resco.net Revenue in Mobile CRM Business (2014-2019) 
12.9.5 Resco.net Recent Development 
12.10 Software AG 
12.10.1 Software AG Company Details 
12.10.2 Company Description and Business Overview 
12.10.3 Mobile CRM Introduction 
12.10.4 Software AG Revenue in Mobile CRM Business (2014-2019) 
12.10.5 Software AG Recent Development 
12.11 Repsly, Inc

Continued…..

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