Press release
Contact Center Software Market Growth Analysis 2024 By Top Key Players - Avaya, Alcatel-Lucent Enterprise, Ameyo, Aspect Software, BT, Enghouse Interactive, Fenero, Five9, Genesys,Huawei Technologies,IBM, Mitel, NEC,Nice, Nixxis, Oracle, Ring Central,SAP
MaketStudyReport.com adds a new Contact Center Software Market Research Report studies the industry based on one or more segments covering key players, types, applications, products, technology, end-users, and regions for historical data as well as provides forecasts for next few years.
The managed services for contact center software are growing at a fast rate and are projected to grow at a CAGR of over 21% over the forecast period. By providing the right knowledge and experience required to make critical contact center software technologies, the managed service providers augment the customers? internal capabilities by using the resources more effectively. The managed service providers carry out the regular installation of all software updates associated with the contact center environment, ensuring that the communication servers are secured and updated timely, driving the contact center software market demand.
Request a sample of this premium report at: www.marketstudyreport.com/request-a-sample/1294893/
Major companies participating in the mining machinery market are Avaya,
Alcatel-Lucent Enterprise, Ameyo, Aspect Software, BT, Enghouse Interactive, Fenero, Five9, Genesys,Huawei Technologies,IBM, Mitel, NEC,Nice, Nixxis, Oracle, Ring Central,SAP,Solgari,Top Down Systems, Unify, Verizon, Vocalcom.
Contact Center Software Market is projected to surpass USD 40 billion by 2024. The growing demand for meeting dynamic customer requirements, technological advancements in the field of machine learning, AI, and IoT, and the rising integration with social media platforms are the major factors driving the global contact center software market growth. The increasing demand for cloud-based contact center software solutions by various industry verticals including BFSI, healthcare, IT & Telecom, travel and hospitality, and government organizations also has a positive impact on the market.
The Latin America contact center market is projected to cross over USD 3 billion over the forecast timeframe. The regional growth is attributed to the rising adoption of new technologies including cloud computing, speech recognition, analytics, and AI accompanied by an increase in the demand for augmented customer experience. Various industry verticals including healthcare, telecommunications, and retail are investing in the Latin America contact center software market to deliver an omnichannel communication experience to its customers. The adoption of cloud-based contact centers in this region is still in the nascent stage with major development witnessed mainly in Argentina, Brazil, Mexico, Chile, and Peru. Its adoption is anticipated to grow over the forecast period, mainly in the regions of Colombia and Costa Rica, driving the contact center software market growth.
The Interactive Voice Response (IVR) segment dominates the contact center software market and accounted for over 15% of the market share in 2017. The rising adoption of smartphones by customers has replaced the traditional voice-based IVR with the visual IVR technology. This transformative platform allows customers to touch the screen menus and to get their required answers instead of waiting for the traditional IVR to read the unwanted options not required by customers. This visual IVR software handles around 75% of the customer service calls thereby transforming the functioning of contact center and leading to customer delight.
The managed services for contact center software are growing at a fast rate and are projected to grow at a CAGR of over 21% over the forecast period. By providing the right knowledge and experience required to make critical contact center software technologies, the managed service providers augment the customers? internal capabilities by using the resources more effectively. The managed service providers carry out the regular installation of all software updates associated with the contact center environment, ensuring that the communication servers are secured and updated timely, driving the contact center software market demand.
Request a discount on standard prices of this premium report at: www.marketstudyreport.com/check-for-discount/1294893/
The cloud-based deployment model is projected to account for around 29% of the market share by 2024. The cloud model provides contact centers access to various channels and the latest technologies with the ability to scale agents up and down as per requirement. It also reduces support costs and removes the expenses for upgrades, ensuring smooth business functioning with a rapid growth in ROI. It provides end-to-end visibility, providing the operations staff and clients a comprehensive set of historical data, real-time dashboards, and performance and quality management tools. This provides organizations with critical insights, allowing them to take the necessary steps to meet the changing customer requirements.
Table of Content:
Chapter 1. Methodology & Scope
Chapter 2. Executive Summary
Chapter 3. Contact Center Software Industry Insights
Chapter 4. Competitive Landscape, 2017
Chapter 5. Contact Center Software Market, By Component
Chapter 6. Contact Center Software Market, By Deployment Model
Chapter 7. Contact Center Software Market, By Application
Chapter 8. Contact Center Software Market, By Region
Chapter 9. Company Profiles
For More Details about this report: www.marketstudyreport.com/reports/contact-center-software...
Related Report:
Global Contact Center Software Market 2018 by Manufacturers, Countries, Type and Application, Forecast to 2023
This report studies the Contact Center Software market status and outlook of Global and major regions, from angles of players, countries, product types and end industries; this report analyzes the top players in global market, and splits the Contact Center Software market by product type and applications/end industries. The global Contact Center Software market is valued at xx million in 2017 and is expected to reach xx million by the end of 2023, growing at a CAGR of 13.5% between 2017 and 2023.
https://www.marketstudyreport.com/reports/global-contact-center-software-market-2018-by-manufacturers-countries-type-and-application-forecast-to-2023/?utm_source=OPR-PSR
About Us:
Marketstudyreport.com allows you to manage and control all corporate research purchases to consolidate billing and vendor management. You can eliminate duplicate purchases and customize your content and license management.
Contact Us:
Market Study Report LLC
4 North Main Street,
Selbyville, Delaware 19975
USA
Phone: 1-302-273-0910
US Toll Free: 1-866-764-2150
Email: sales@marketstudyreport.com
Website: www.marketstudyreport.com
Blog: www.marketstudyreport.com/blog
This release was published on openPR.
Permanent link to this press release:
Copy
Please set a link in the press area of your homepage to this press release on openPR. openPR disclaims liability for any content contained in this release.
You can edit or delete your press release Contact Center Software Market Growth Analysis 2024 By Top Key Players - Avaya, Alcatel-Lucent Enterprise, Ameyo, Aspect Software, BT, Enghouse Interactive, Fenero, Five9, Genesys,Huawei Technologies,IBM, Mitel, NEC,Nice, Nixxis, Oracle, Ring Central,SAP here
News-ID: 1493702 • Views: …
More Releases from marketstudyreport.com
Load Bank Market Growth Prospectus by 2028 - Business Opportunities by ASCO Powe …
A concise assortment of data on the 'Load Bank Market' offers an exhaustive study targeting current market trends influencing the business across assorted regions. Significant details related to market size, market share, applications, and statistics are put together to convey an ensemble prediction of the industry. The research further focuses on comprehensive competitor analysis in addition to highlighting growth strategies embraced by market leaders.
Load Bank Market Size was estimated…
Agriculture Equipment Market is Expected to Reach USD 161640 Million by 2028 - J …
Global Agriculture Equipment Market with respect to the pivotal drivers influencing the revenue graph of this business sphere. The current trends of the market with the geographical landscape, demand, remuneration scale, and growth of this vertical have also been included in this report.
Global Agriculture Equipment Market Size was estimated at USD 114110 million in 2021 and is projected to reach USD 161640 million by 2028, exhibiting a CAGR of…
Electric Vehicle Market Size to grow at a CAGR of 23.5% through 2028| Tesla Inc. …
Global Electric Vehicle Market with respect to the pivotal drivers influencing the revenue graph of this business sphere. The current trends of market with the geographical landscape, demand, remuneration scale, and growth of this vertical have also been included in this report.
The electric vehicles (EVs) market is estimated to witness a robust growth rate of 23.5% during the period 2019-2028.
The operation is done to stop ligament tears and…
Fuel Cell Air Compressor Market is Expected to Reach USD 512.3 Million by 2028 - …
Global Fuel Cell Air Compressor Market with respect to the pivotal drivers influencing the revenue graph of this business sphere. The current trends of market with the geographical landscape, demand, remuneration scale, and growth of this vertical have also been included in this report.
Global Fuel Cell Air Compressor Market Size was estimated at USD 215.1 million in 2021 and is projected to reach USD 512.3 million by 2028, exhibiting…
More Releases for Contact
Surging Demand For Cloud-Based Contact Centers Fuels Contact Center Software Mar …
Stay ahead with our updated market reports featuring the latest on tariffs, trade flows, and supply chain transformations.
Contact Centre Software Market Size Growth Forecast: What to Expect by 2025?
The market size of contact centre software has expanded swiftly in the past few years. It is projected to progress from $43.39 billion in 2024 to $51.19 billion in 2025, growing at a compound annual growth rate (CAGR) of 18.0%. The growth…
Xinzhe Metal: Elevator contact acceleration switch metal contact piece
Short Description:Elevator contact sheets are suitable for control panels of elevators, machinery, automobiles, medical equipment, electronics and other equipment due to their elastic recovery, conductivity, durability and stability.Material: aluminum, copper, etc.
Image: https://www.abnewswire.com/uploads/5241f0a41f3cb10df8022c5706ad2b4d.png
Advantages
1. More than 10 years of overseas trade expertise.
2. Provide one-stop service from mold design to product delivery.
3. Fast delivery time, about 25-40 days.
4. Strict quality management and process control (ISO 9001 certified manufacturer and factory).
5. Factory direct supply,…
Xinzhe Metal: Elevator leveling flat contact switch metal contact piece
The metal contact of the elevator switch is a vital part of the switch assembly. Through high-quality materials and precision processing technology, the contact piece can provide stable and reliable performance in various applications.
Image: https://www.abnewswire.com/uploads/b24c88661311c93e15b6aa7f1a2bdc02.png
Advantages
1. More than 10 years of overseas trade expertise.
2. Provide one-stop service from mold design to product delivery.
3. Fast delivery time, about 25-40 days.
4. Strict quality management and process control (ISO 9001 certified manufacturer and factory).
5.…
Michigan Contact Lens Offers Extremely Affordable Contact Lenses To US Consumers
Michigan Contact Lens, a leading specialty contact lens practice, is pleased to announce the addition of all its contact lenses to its website, michigancontactlens.com. This move allows customers to take advantage of wholesale prices on a wide range of contact lenses, revolutionizing the contact lens market in Michigan.
As a service-first practice, Michigan Contact Lens is committed to providing exceptional customer service and ensuring the best vision care for its patients.…
Streamlining Contact Data: The Success of Bulk Merge for Duplicate Contact Manag …
• Overview:
• An international nonprofit organization faced a challenge with a database containing 3,569,188 contacts, of which 33,742 were duplicates.
• The Organization's Problem:
• The nonprofit needed an efficient way to remove duplicate contacts to enhance data integrity.
• Manual review of millions of contacts was impractical.
• The Organization's Decision:
• The nonprofit consulted Astreca's experts.
• They implemented the Bulk Merge app, which used advanced algorithms to detect and flag duplicates for removal.
• Data technicians reviewed flagged entries before deletion.
To know more@https://astreca.com/case-studies/bulk-merge-contact-integrity/
• Business…
Global Corrective Contact Lens Market Analysis Forecast 2022-2028 Global Industr …
The Corrective Contact Lens Market research report offers key values on the state of the industries. The study involved research on landscape-specific skill as well as detailed information on each section. The Corrective Contact Lens research report highlights inner and outer examination of the current worldwide Corrective Contact Lens market. This Corrective Contact Lens market report includes major competitors and players involved in the market. The classification also involves the…
