01-11-2019 08:20 PM CET - Business, Economy, Finances, Banking & Insurance
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CRM Application Software Market 2019 Analysis by Top 10 Players Size and Share Oracle, SAP, IBM, Microsoft & Adobe Forecast to 2025

Press release from: Supply Demand Market Research
SDMR
SDMR


Customer relationship management (CRM) is an approach to manage a company's interaction with current and potential customers. It uses data analysis about customers' history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.

The BFSI segment is poised to touch a figure of about US$ 11,300 Mn in the year 2025. This signifies a CAGR of nearly 15.0% during the assessment period from 2017 till the year 2025.

The cloud segment is expected to reach a value of about US$ 34,750 Mn in the year 2025. This signifies a robust CAGR during the forecast period of 2017-2025.

In 2018, the global CRM Application Software market size was xx million US$ and it is expected to reach xx million US$ by the end of 2025, with a CAGR of xx% during 2019-2025.

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This report focuses on the global CRM Application Software status, future forecast, growth opportunity, key market and key players. The study objectives are to present the CRM Application Software development in United States, Europe and China.

The key players covered in this study

Salesforce

Oracle

SAP

IBM

Microsoft

Adobe

Genesys

Nice Systems

Amdocs

SAS

Market segment by Type, the product can be split into

Cloud

On-Premise

Market segment by Application, split into

BFSI

Retail

IT & Telecommunication

Healthcare

Discrete Manufacturing

Government

Education

Others

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Market segment by Regions/Countries, this report covers

United States

Europe

China

Japan

Southeast Asia

India

Central & South America                                             

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