Global Unified Communications & Collaboration Market Trends By Top Vender: Verizon, Unify, Vonage, RingCentral, Mitel, Avaya, ALE, 8x8, Genesys, Interactive Intelligence, BT, Cisco, Genesys, Huawei Technologies, IBM, Microsoft, NEC Corporation, Orange

The recent trend of the increasing alliances between leading unified communications & collaboration market players and some of the world’s renowned IT behemoths has vividly underlined the strategic and competitive landscape of this business space. To cite an instance, the US-based UCC monitoring and analytics provider, Vyopta Incorporated has recently joined forces with Cisco Systems, Inc. to upgrade its SolutionsPlus Programs’ UCC user experience by providing custom alerts, improved device availability, comprehensive analytics, live call monitoring, failure insights, and multi-vendor collaboration ecosystems. In addition to this, Vyopta would offer refined UC asset management, custom business reporting, and enhanced utilization metrics which would improve Cisco’s overall ROI. Needless to mention, such remarkable partnerships are set to vigorously impel the global unified communications & collaboration (UCC) industry space over the estimated time frame.

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(UCC) Unified Communications & Collaboration Market size was estimated at over USD 27 billion in 2016 with a CAGR of over 9% from 2017 to 2024.

Need for streamlining enterprise communication functions and growing popularity of the BOYD trend are expected to support the growth of UCC market during the timeline. As enterprises are rapidly expanding their presence to newer geographical marketplaces, the effectiveness of synchronous and asynchronous communication functions plays a vital role in ensuring positive outcome of business processes. Hence, enterprises adopt UCC solutions to modernize their communication infrastructure under a unified framework. As BYOD has shown promising outcomes in terms of increased employee productivity and significant IT cost savings for enterprises, these solutions are further enhancing its value proposition in terms of seamless connectivity with mobile resources.

Company profiled in this report based on Business overview, Financial data, Product landscape, Strategic outlook & SWOT analysis:

1. Microsoft
2. NEC Corporation
3. Genesys
4. Huawei Technologies
5. IBM
6. BT
7. Cisco
8. Orange
9. Verizon
10. Unify
11. Vonage
12. RingCentral
13. Mitel
14. Avaya
15. ALE

Telephony platforms are expected to hold a significant market share of over 25% by 2024 owing to large scale deployment of telephony applications across enterprises in various sectors as a primary communication medium to enable real-time business communication. IP phones segment will secure a larger share of the telephony market over the forecast period as they have numerous benefits over analog phones and cost much less than traditional telephone services. Collaboration market will witness fastest growth over the timeline owing to the advent of highly sophisticated collaboration systems which facilitate meetings involving members from business units located at diverse geographic locations.

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IT & telecom UCC market is expected to garner a major share of the overall market by 2024 due to high adoption and immense applications of the technology for process flows in the industry. Effective team collaboration and robust network availability are some of the key requirements of the enterprises operating in this sector. Hence, UCC technology is witnessing high acceptance from such enterprises that operate on an extensive global scale. With rising proliferation start-ups in the IT sector, the demand for cost effective UC capabilities will increase over the forecast period to reduce expenditure on IT infrastructure procurement, maintenance and upgradation.

Owing to the wide scale deployment of telephony applications across a host of business verticals to enable real-time communication with internal and external stakeholders, telephony platform is estimated to command a significant share of over 25 percent of the overall unified communications & collaboration market by 2024. To highlight the rising influence of telephony platform in this swiftly evolving business space, a noteworthy instance can be cited. One of the foremost unified communications & collaboration market participant MegaPath, for instance, has recently been awarded with 2017 Internet Excellence Award for its MegaPath One ™, a unified communications platform which has been delivering commendable IP communications solutions to a range of small and large business enterprises.

Unified Communications & Collaboration Market, By Application:

o IT & telecom
o BFSI
o Public sector
o Retail
o Healthcare
o Education

The robust evolution and subsequent progression of Bring Your Own Devices (BYOD) has been identified as the most favorable trend supporting the growth of unified communications and collaboration market. The fact that BYOD aids in minimizing the overall operating & capital expenditure of a company by considerably reducing the cost incurred in purchasing systems, has triggered several organizations to implement BYOD models for their enterprise. Besides cost optimization, BYOD has also documented promising outcomes with regards to value enhancement, increased employee productivity, streamlining of programs, and seamless connectivity. In fact, industry projections claimed that 50% of companies required employees to bring their own devices for work by 2017. Needless to say, this trend will enable several enterprises to adopt UCC solutions to streamline the communication infrastructure under a unified network, in turn providing a major boost to UCC industry share.

Browse key industry insights spread across 350 pages with 1006 market data tables & 13 figures & charts from the report, “Unified Communications & Collaboration (UCC) Market in detail along with the table of contents:

https://www.gminsights.com/industry-analysis/unified-communications-market-report

North America has been projected to be the source of over 30% of the global IT industry revenues, which is approximately worth USD 3.8 trillion worldwide. Undeniably, the region would be the most potential growth avenue for the expansion of UCC market, given the escalating adoption of mobile devices & BYOD models in the regional corporate sector. In addition, the fact that the U.S. is currently the leader in cloud computing market and hosts some of the largest companies in the sector, further provides testimony to the robust demand for UCC technology in the region.

Estimates claim that U.S. alone was the importer of computing services worth over USD 34 billion in 2015, registering a 40% increase in import data from 2010. Analyzing these trends, it is rather overt to state that North America will dominate the regional landscape of unified communications & collaboration market in terms of revenue by the end of 2024.

The Asia Pacific UCC market is projected to exhibit the fastest CAGR during the timeline as there is an increasing emphasis on simplification and lowering the cost of communication infrastructure in the region. As end users are demanding an enhanced meeting experience, innovation of video collaboration solutions will also play an important role in the market growth.

The players operating in the unified communications & collaboration market include pure providers such as 8x8, ALE, Avaya, BT, Cisco, Genesys, Huawei Technologies, IBM, Genesys | Interactive Intelligence, Microsoft, Mitel, NEC Corporation, Nextiva, Orange, RingCentral, Star2Star Communications, Verizon, Vonage, and Unify.

Browse Related Reports: https://www.gminsights.com/industry-analysis/contact-center-software-market

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