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Customer Relationship Management (CRM) Outsourcing Market Opportunity, Development, Trends & Top Companies (IBM, Accenture, Cognizant, Infosys, HCL Technologies etc.)
Customer Relationship Management (CRM) Outsourcing Market
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In terms of geography, during 2017, the Americas contributed the majority of shares toward the CRM outsourcing market. It has been estimated that the customer relationship management (CRM) outsourcing market will witness growth in this region during the projected period.
Customer relationship management (CRM) outsourcing is a type of professional service provided by outsourcing vendors in the form of third-party services. The services include communications management, multi-channel customer engagement, and analytic solutions.
Market segment by Type, the product can be split into
Communications Management
Multi-Channel Customer Engagement
Analytic Solutions
Others
Market segment by Application, split into
Retail
BFSI
Telecom & IT
Healthcare
Others
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Key Companies Analyzed in this Report are:
• IBM
• Accenture
• Cognizant
• Infosys
• HCL Technologies
• …
Global Customer Relationship Management (CRM) Outsourcing Market report has been compiled through extensive primary research (through analytical research, market survey and observations) and secondary research. The report also features a complete focused on qualitative and quantitative assessment by analyzing data gathered from industry analysts and market participants across key points in the industry’s value chain, growth aspects, utilization ratio and manufacturing capacity.
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Major Points Covered in Table of Contents:
1 Industry Overview of Customer Relationship Management (CRM) Outsourcing
2 Global Customer Relationship Management (CRM) Outsourcing Competition Analysis by Players
3 Company (Top Players) Profiles
4 Global Customer Relationship Management (CRM) Outsourcing Market Size by Type and Application (2013-2019)
5 United States Customer Relationship Management (CRM) Outsourcing Development Status and Outlook
6 EU Customer Relationship Management (CRM) Outsourcing Development Status and Outlook
7 Japan Customer Relationship Management (CRM) Outsourcing Development Status and Outlook
8 China Customer Relationship Management (CRM) Outsourcing Development Status and Outlook
9 India Customer Relationship Management (CRM) Outsourcing Development Status and Outlook
10 Southeast Asia Customer Relationship Management (CRM) Outsourcing Development Status and Outlook
11 Market Forecast by Regions, Type and Application (2019-2025)
12 Customer Relationship Management (CRM) Outsourcing Market Dynamics
13 Market Effect Factors Analysis
14 Research Finding/Conclusion
15 Appendix
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