Business Process Outsourcing (BPO) Market Analysis by Key Players (Accenture, Infosys Limited, HCL, Wipro, Capgemini, and Amdocs) Competition, Top Regions, Demand, Growth & Opportunities

The global business process outsourcing (BPO) market size was valued at USD 195.2 billion in 2017 and is expected to exhibit a CAGR of 7.4%. Players in the market are engaged in providing reliable and cost-effective services across various sectors such as BFSI, manufacturing, retail, IT and telecommunications, and healthcare.

Business activities of any organization are classified into critical, core, and non-core activities. Core activities are a company’s primary competencies that give it a strategic advantage, while critical operations require a specialized skill-set. Non-core activities are supporting operations that largely involve relationship management between consumers and products. Services such as training and recruitment require additional effort and time. Owing to this, some companies prefer to outsource human resources services. For instance, Accenture is one of the pioneers in offering human resources and finance and accounting services. The company’s HR services include workforce performance, recruitment, payroll, benefits and compensation, and several learning and employee services. The company caters to clients with Business Process Outsourcing (BPO) Market such as Microsoft, General Motors, IBM, and Goodyear.

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The key players covered in this study: Accenture ,Cognizant ,Genpact ,IBM ,TCS ,HP ,Tech Mahindra ,Capgemini ,Wipro ,EXL ,NTT DATA(Dell) ,WNS Global ,Minacs ,Infosys ,Mu Sigma ,Aegis

Companies engaging in Business Process Outsourcing (BPO) Market can choose to outsource specific services or business functions based on individual requirements. These include payroll, IT, logistics, and legal services. Reduction in labor costs as well as reducing and/or eliminating overheads arising from human resource and equipment are some of the potential benefits of outsourcing.

This research report presents an extensive study of the market and comprises significant insights, facts, previous data, and statistically-supported and industry-validated market facts and projections with an appropriate set of methodologies and assumptions. It provides analysis and data on the basis of market segments and sub-segments, regions, product type, and distribution channels.

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Table of Content:

Business Process Outsourcing (BPO) Market Research Report

Chapter 1: Market, Overview

Chapter 2: Global Economic Impact

Chapter 3: Competition by Manufacturer

Chapter 4: Production, Revenue (Value) by Region

Chapter 5: Supply (Production), Consumption, Export, Import by Regions

Chapter 6: Production, Revenue (Value), Price Trend by Type

Chapter 7: Business Process Outsourcing (BPO) Market Analysis by Application

Chapter 8: Manufacturing Cost Analysis

Chapter 9: Industrial Chain, Sourcing Strategy and Downstream Buyers

Chapter 10: Marketing Strategy Analysis, Distributors/Traders

Chapter 11: Market Effect Factors Analysis

Chapter 12: Business Process Outsourcing (BPO) Market Forecast

Chapter 13: Appendix

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