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OSS/BSS Market 2018-2023 Trends and Drivers With Key Players - Tech Mahindra, Oracle, Amdocs, Alcatel-Lucent, Hewlett Packard Enterprise, Accenture, Tata Consultancy Services Limited and IBM
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North America leads the OSS/BSS market, but it is expected that in the coming years, regions such as Africa, Latin America, and Middle East will lead the OSS/BSS market. The expectation is due to the change in focus, by communication service providers from developed markets, thus supporting the higher competition in the developing regions. Additionally, rising cellular and internet penetration in the regions is growing the demand of the global OSS/BSS market.
Customer management solutions lead the business support systems market within the applications of business support systems and it is also expected to lead the business support systems market in the coming years also. Revenue management solution market is also expected to grow exponentially in the coming years, due to high investment in infrastructure, and decreasing average revenue per user in the rest of the world and Asia-Pacific. Communication service providers are forced to deploy high-level revenue management solutions such as collection management, billing management, and fraud management due to the rising number of fraud cases and expanding customer churn rate.
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Some of the competitors in the OSS/BSS Market are Telefonaktiebolaget L. M. Ericsson, Tech Mahindra Limited, Oracle Corporation, Amdocs, Inc., Alcatel Lucent S.A., Hewlett Packard Company, Accenture PLC, Tata Consultancy Services Limited and IBM Corporation.
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