Press release
Global IT Service Management (ITSM) Market Trends and Forecast By Top Players – ServiceNow, Atlassian, Ivanti (HEAT Software), IBM and CA Technologies
ResearchMoz
This report focuses on the global IT Service Management (ITSM) status, future forecast, growth opportunity, key market and key players. The study objectives are to present the IT Service Management (ITSM) development in United States, Europe and China.
IT service management (ITSM) refers to the entirety of activities directed by policies, organized and structured in processes and supporting procedures that are performed by an organization to design, plan, deliver, operate and control information technology (IT) services offered to customers.
Differing from more technology-oriented IT management approaches like network management and IT systems management, IT service management is characterized by adopting a process approach towards management, focusing on customer needs and IT services for customers rather than IT systems, and stressing continual improvement.
In 2017, the global IT Service Management (ITSM) market size was xx million US$ and it is expected to reach xx million US$ by the end of 2025, with a CAGR of xx% during 2018-2025.
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The key players covered in this study
ServiceNow
Atlassian
Ivanti (HEAT Software)
IBM
CA Technologies
BMC Software
ASG Software
Axios Systems
SAP
Cherwell Software
Micro Focus (Formerly HPE)
Freshworks
Ultimo
Epicor
TOPdesk
Samanage
Agiloft Service
Symantec
SysAid
SolarWinds
Autotask
Market segment by Type, the product can be split into
Cloud-based
On-Premises
Market segment by Application, split into
SMEs
Large Enterprises
Browse TOC @ https://www.researchmoz.us/global-it-service-management-itsm-market-size-status-and-forecast-2018-2025-report.html/toc
Market segment by Regions/Countries, this report covers
United States
Europe
China
Japan
Southeast Asia
India
Central & South America
The study objectives of this report are:
To analyze global IT Service Management (ITSM) status, future forecast, growth opportunity, key market and key players.
To present the IT Service Management (ITSM) development in United States, Europe and China.
To strategically profile the key players and comprehensively analyze their development plan and strategies.
To define, describe and forecast the market by product type, market and key regions.
In this study, the years considered to estimate the market size of IT Service Management (ITSM) are as follows:
History Year: 2013-2017
Base Year: 2017
Estimated Year: 2018
Forecast Year 2018 to 2025
For the data information by region, company, type and application, 2017 is considered as the base year. Whenever data information was unavailable for the base year, the prior year has been considered.
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